Ratings based on 717 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Not clean

Posted 21-Nov-2014
Good service, great value for a weekend getaway, cheap valet parking!
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotel Location. Parking is a bit of an issue.

Posted 20-Nov-2014
Pros: Location
Cons: Exercise room and parking
Hotel staff were very helpful and the room was clean and neat. A bit dated but ok. The biggest issue is the parking is about 2 blocks away. Valet parking helps but not as convenient.
4 out of 5
Recommended
for Families
by A verified travellerfrom Vancouver Island

nice

Posted 18-Nov-2014
Pros: location
Cons: no complaints. it was good value.
Location: restaurants, waterfront, parliament buildings,pretty much everything is close by.
great location, we walked to everything we wanted to see.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Sydnay Australia

Convenient for a longer stay

Posted 12-Nov-2014
I was at the hotel for 20nights. The location is great close to everything. Great restaurants, buses, shops. Having a room with a kitchen for that many day was fantastic. Was able to go up to supermarket to get what was needed and not have to eat out for every meal.
4 out of 5
Recommended
for Everyone
by A verified traveller

Vacation get away

Posted 12-Nov-2014
The staff were very friendly and accommodating. They changed us to a suite and sent us a bottle of wine for a 40th birthday. They were always at the front desk wearing a smile.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom london

Excellent hotel

Posted 07-Nov-2014
Pros: Location and comfort
Very good location. Very nice and efficient staff. Slightly disturbing night club located underneath the hotel. Rooms are very comfortable.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Chilliwack, BC

Amazing hotel!

Posted 01-Nov-2014
Pros: Secure parking, valet service, comfortable rooms, friendly staff, great rates, and location.
Location: Within walking distance to fantastic local restaurants, the inner harbour, Royal BC Museum and IMAX, Canada's oldest Chinatown and so much more.
We've stayed at this hotel 3 times now and we will be continuing to stay there every time we visit Victoria. The hotel staff are extremely pleasant and very friendly. The rooms are clean, well maintained, and comfortable. I love that there is secure parking with valet service. It's within walking distance to shopping, awesome restaurants, and some of the top tourist attractions. I highly recommend this hotel to anyone looking for an affordable yet comfortable place to stay.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Toowoomba

GREAT LOCATION FOR GREAT VALUE

Posted 30-Oct-2014
Pros: Hotel is located very centrally downtown with everything that we required within walking distance. Rooms were well maintained and staff very helpful.
Cons: Management to maintain their current high standards
Location: Central location. The occasion for us was a family reunion for nine of us for a few days in picturesque surroundings of Victoria
Our family of 3 booked 2 rooms and we arrived early. Staff accommodated us ensuring that our requests were met with rooms on the same floor. Also our son had booked a room for himself late also on the same floor. Rooms were spacious and spotlessly clean and well maintained during our stay. Staff were very friendly and efficient.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Chestermere, Alberta

Great Downtown Location

Posted 23-Oct-2014
Pros: It's location, the old ambience.
Cons: Can't think of anything.
Location: Right downtown. Can walk to inner harbour, Empress Hotel, Fisherman's Warf, several restaurants, coffee places, shopping, and a local grocery store.
Staff was friendly, courteous and very helpful. Location was downtown Victoria and very convenient. Rooms were clean and quite large. Restaurant next door was very convenient and the food was good.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location downtown Victoria

Posted 22-Oct-2014
Pros: Staff were very friendly
Cons: beds a little uncomfortable
Location: great location walking distance downtown Victoria
Great staff, Great location, Beds could be a little more comfortable with softer sheets. We had a good time though thanks