Ratings based on 829 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified travellerfrom white rock bc

Very central to excellent restaurants & sites.

Posted 09-Mar-2015
Pros: The small kitchen, the vicinity to restaurants,shops,entertainment & sites
Cons: The walls are very thin.
Location: Walking the city, iMax theatre, parliament building buildings, the empress and the harbour.
We parked the car and walked to all restaurants/sites/ harbour/ entertainment/shopping without feeling the need to drive. We drove a short distance to UVIC to tour - son attending next year. Rowing regatta @ Elk lake was less than 20 minutes. Was nice to have a small kitchen for breakfast. When we called for our vehicle it was delivered promptly. We would definitely book the Carlton again.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom vancouver

downtown Victoria

Posted 07-Mar-2015
Pros: location is right downtown, awesome
Cons: all good
great location and excellent staff, would recommend to everybody.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Edmonton

Staying downtown for work

Posted 22-Feb-2015
The hotel had a great central location. I planned to stay downtown during my stay. Everything was walkable, staff was friendly and helpful, and price was good. It not a soundproof hotel for sure, but noise levels were reasonable. There was traffic noise and noise from guests in the halls, but nothing unreasonable. Hotel is very clean and well kept for what seems like an older, well used hotel.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom qualicum

Very welcoming staff. Excellent location

Posted 14-Feb-2015
Pros: Friendliness Close to musical venues Offered free upgrade as first time visitors. Will go again
Location: Walking distance to arena, china town, playhouse, theatres and waterfront. Hotel looks after your car
Warm greeting from staff. Valet parking a huge asset. Room was clean and comfortable Great for shopping and musical theatres. Treat their quests well
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Alberta, Canada

Great location!

Posted 11-Feb-2015
Staff was so helpful and friendly. Great little extras ( ex complimentary bikes and umbrellas)
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Alberta

Great location!

Posted 10-Feb-2015
Enjoyed a wonderful weekend with my daughter. Hotel was walking distance to everywhere we went!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Amherst NS

Good hotel in the downtown of Victoria

Posted 08-Feb-2015
Very nice stay at this hotel. Well managed plus a free upgrade to a suite thank you.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Campbell River

A night in BC's capital

Posted 15-Jan-2015
Pros: Clean, close to all the shopping and restaurants.
Cons: A detailed map on how to access the hotel. Mapquest did not show the one way streets.
Location: Excellent location
Excellent hotel for the money. The staff were friendly and helpful and the room was clean and modern.
2 out of 5
by A verified traveller

Under construction

Posted 14-Jan-2015
Hotel under construction. Got woken up at 7 in the morning to hammering and drilling two floors above us, it was very loud. We should have been told this when we checked in and should have been placed in a different area where it wasn't so noisy.
5 out of 5
Recommended
for Everyone
by A verified traveller

Valet parking great. Up-graded to suite-appreciate

Posted 14-Jan-2015
Pros: As above.
Used room really to sleep as worked all day. Did appreciate the suite up-grade and the complimentary water. Also liked the valet parking-car was there when I needed it and I didn't have to navigate through underground lots