Ratings based on 883 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Pittsburgh, PA

Comfortable hotel centrally located.

Posted 30-Jul-2015
Pros: The staff was friendly and provided assistance promptly when needed. Hotel was clean and centrally located to shopping, attractions and restaurants.
Cons: My room was smallish but clean and adequate for one. Bathroom fan was very loud and couldn't be turned off without turning out the light.
Location: Close to inner harbor for water activities and tours, near the museum, the government building, lots of restaurants and shopping opportunities.
I had a comfortable stay for a week. Was able to walk to many locations, restaurants and attractions and was near shopping and the inner harbor for taking a stroll. Was visiting a relative in town so had access to a car but could have done without it for most activities. The hotel staff was pleasant, even when I had to check-in in the middle of the night due to flight delays. The restaurant was closed or open limited hours most of the time when I was there but a new one was scheduled to open in the location soon. The noise from the bathroom fan was quite loud and could not be turned off without turning off the light. Accommodations were updated and in good condition. All in all it was a pleasant and comfortable stay.
5 out of 5
Recommended
for Everyone
by A verified traveller from Idaho

Within walking distance

Posted 17-Jul-2015
We were able to walk most places with ease. Close to restaurants, nice staff and lovely room
4 out of 5
Recommended
for Everyone
by A verified traveller

Middle of downtown walking distance to mall or inn

Posted 12-Jul-2015
Valet parking only 15$ Walking distance of inner harbor and many bars and restaurants
5 out of 5
Recommended
for Everyone
by A verified traveller from K

Located in the Old Town area

Posted 08-Jul-2015
It is located close to China Town, Public Market, and Bay Centre, with lots of little shops along the way.
5 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver BC

Convenient Location

Posted 03-Jul-2015
Pros: Convenient location, helpful and courteous staff. Quiet and comfortable.
Cons: Ice and vending machines were only available on first floor. Would have been nice to have at least every other floor.
Location: Right in town, a short walk to a variety of shopping and tourist attractions.
We had no troubles from booking the room to checkout. Hotel staff very attentive, very little wait time. The room was a little small, but worked out OK, as we were traveling light anyway. Comfortable bed, felt well rested in the morning. On checkout day we still wanted to see a number of places around town, but would have had to pack our luggage around with us. ( We had arrived by bus) The staff there offered to hold our bags for us until it was time for us to leave, which made for a fantastic sight seeing day, luggage free! Would have no problems booking again, or recommending.
4 out of 5
Recommended
for Everyone
by A verified traveller from Guadalajara, México.

Muy buen hotel

Posted 13-Jun-2015
nuestra estancia fue excelente, el personal muy amable, las habitaciones comidísimas, con una cocinera con todo lo que te haga falta en caso necesario. Además de inmejorable ubicación. Lo mejor de todo es la comida del restaurante!
4 out of 5
Recommended
for Everyone
by A verified traveller from Red Deer

Posted 09-Jun-2015
Pros: Great location, close to shopping, restaurants. Within walking distance of a lot of things in the Inner Harbor.
Visited Victoria for a holiday. Staff was excellent & very knowledgeable whenever we had any questions. Enjoyed our stay there.
5 out of 5
Recommended
for Everyone
by A verified traveller from Royston, BC

Great location

Posted 07-Jun-2015
I was greeted in a very friendly manner, was told my room had been upgraded to a suite. The suite itself was great, roomy, very clean, comfortable. I have stayed in various hotels in Victoria, this was my first time to this one and I will definitely be back. Only complaint would be the elevators are rather slow, but the stairs work good!
3 out of 5
by A verified traveller

Hotel in Victoria.

Posted 03-Jun-2015
Pros: The staff did there best to make restitution for the problems.
Cons: They could improve access to the Internet. It was a constant problem getting and staying connected the whole time we were there.
Location: Expedia advertised "ocean view" and I booked that at a higher cost. There was no ocean view. In fact the view was of not so attractive buildings.
Close walking distance to a variety of shops, restaurants and the harbor.
4 out of 5
Recommended
for Everyone
by A verified traveller

The AC in the room is loud

Posted 31-May-2015
Pros: great location, a walking distance to the inner harbour and restaurants
Location: it is close to the inner harbour, so if you sign up for some whale watching tour, it would probably be very convenient for you
everything is fine, except the air conditioner in the room, which is loud, but you can't turn it off because the room will be so hot just a couple of minutes, looks like they are using both a powerful heating system and an AC to balance the room temperature...that ac is loud, but if you are really tired, you should be able to get used to it.