We had an absolute amazing experience. The staff allowed us to check-in over 4 hours early so we could get ready for our friends wedding. All members of the staff were very friendly and accommodating! We can't wait to go back!
The staff was extremely friendly and responsive...and quick to provide service! Location was at a premium as well...strategically located to downtown with easy access to major roads. Could not ask for a better stay! Only inconvenience was the remodeling...but that just means the next stay will be even better! I highly recommend this hotel!!!!!!!
I had a studio suite. Yes it may be small, but the fact that not only did we have two HDTVs, a small kitchen/dining/living room that's all furnished, we got a queen size bed and a fold-able bed couch (there was three of us, so it helped). I would say it was great for the price that we got. I highly recommend this hotel. The staff was incredibly friendly and helpful, it's ridiculous! They actually have a pool and fitness center too! So that's something to think about. If I haven't mentioned it yet, you get a complimentary FULL BUFFET BREAKFAST. It's great!
If you're new to town, there are few resturants nearby as well as fast food. There's gas stations nearby if you need a conviencience store too. Oh, if you're in town because of something at the Convention Center, it's within walking distance too, so it's great if you don't want to deal with parking rates. The hotel is within walking distance of everything happening downtown as well, so I highly recommend it if you don't want to go all out in the Crowne Grand Plaza Hotel. Please do yourself a favor, and try this hotel out.
This hotel was very nice, the staff was amazing, and the location can not be beat. Quick and easy access to Pensacola beach the staff took care of every request and had great advice on some restaurants. Rooms were clean and nicely laid out even for our family of five. I give it five stars the only detractor may be the hot tub jets left something to be desired. My wife on one evening really wanted a margarita and when the "bartender" a young girl with little experiance didn't understand how to make it they called the asst manager over who made a fantastic one and proceeded to explain what was wrong to the bartender. An example of how the staff works to solve your problems no matter how small.
My only complaint would be the horrible attitudes of some (not all) of the bartenders at the restaurant connected to the hotel. Everything else was absolutely perfect. Friendly front desk staff, reasonable pricing and extremely clean. Their pool area was nice and they also have a beautiful waterfront area in the back as well. We stayed here for a 2 day trip to the beach and we will definitely be staying here again someday.
I stay at the Suburban Extended Stay at least twice a month and the hotel is awesome. The rooms are very clean and the staff is great! The location is awesome as you are only 20 minutes from Perdido Key, 20 minutes form Navarre, 40 minutes from Orange Beach and Fort Walton Beach and an hour from Destin. Right in the middle of all the great places on the Emerald Coast! The staff is always on point and so friendly, it's a great experience all around!!
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