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Reviews of Campanile Melun Sénart - Vert Saint Denis

3 out of 5
Campanile Melun Sénart - Vert Saint Denis
260, Avenue de l'Europe, Vert-Saint-Denis, Seine-et-Marne

Reviews

7.4

Good

Rating 10 - Excellent. 72 out of 311 reviews" "
Rating 8 - Good. 126 out of 311 reviews" "
Rating 6 - Okay. 72 out of 311 reviews" "
Rating 4 - Poor. 27 out of 311 reviews" "
Rating 2 - Terrible. 14 out of 311 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Geoffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but clean and comfortable
The room was basic, but comfortable. The location is ideal, with restaurants and a bakery close by. The reception was lovely, and I enjoyed my stay.
Stayed 1 night in Aug 2023
Response from La direction hôtel campanile vert st denis on 2 Oct 2023
thanks for your comment.

8/10 Good

Martyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
France seems to have a really low standard when it comes to budget hotels, but I do find that Campanile is one of the best brands to use.
Stayed 1 night in Sep 2021

8/10 Good

Dr Alvyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was conveniently near the Autoroute, while not being at all noisy.
Stayed 1 night in Sep 2021
Response from Erick on 27 Oct 2021
Dear Dr Alvyn, We are delighted that you have enjoyed the peace and quiet of our hotel. Best regards Erick

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very clean well placed everything all right just put some microwaves much close to the block of rooms to make it more convenient
Stayed 1 night in Dec 2019

8/10 Good

Bruce, Stirling, Scotland

Business traveller
Liked: Cleanliness, staff & service
The food served here was fantastic. A well stocked starter/salad buffet followed by beautifully cooked fish with a great deletion of desserts. Second helpings encouraged!
Stayed 2 nights in Sep 2019

8/10 Good

Keith

Liked: Staff & service, property conditions & facilities
Not close to anything.
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good overall.
Not bad, no frills hotel. Room was nice, a little cramped with our little baby in tow. But liked that we were on the ground floor very close to the car park, made loading and un loading easy.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A disappointing experience in every way
Sadly, overall rating of 1 more than deserved; 1st time have ever had to rate a place so low out of 100’s. Dirty, shabby room, poor tired decoration, many faults, loose bathroom electric heater switch came off wall, dangerously exposing wiring (managed to fit back on), soap dispenser off wall by sink left lying on shelf, ripped wallpaper, shower/bath back board broken, missing pop-up bath plug, chrome very shabby/no visible shiny chrome left, room stank of smoke even though non smoking, cramped room too small for rollout bed to be used without risking treading on occupant if getting out of bed in night. Dirty gritty floor, everywhere dusty, inadequate thin pillows, 2 tiny bath towels for 3 occupants, no aircon, very stuffy room (most unpleasant with smoke stink). Arrived pre 9pm in daylight, gate shut; had to walk through to reception (which was shut), buzz to be let in to reception (eventually!) to check in then get gate code & walk back to let family/car in. Restaurant shut for evening meal; restaurant was one of few reasons for booking! Went to closeby restaurant, ripped off for 3x moules/frites costing more than room, child ended up with food poisoning, fever/vomiting for 24 hrs as drove rest of journey; lovely experience! Breakfast extortionate; charged adult price for a poorly child having just water + piece of bread; 3x breakfast cost over 60% of room cost! Will not be back & will be v long time before we have courage to try another Campanile, if ever!

4/10 Poor

G, Oxford, Uk

Disliked: Property conditions & facilities, room comfort
Noisy motel.
Poor sleep quality because of running engines in the car park, right outside the door. Daily servicing of room very random.

4/10 Poor

alicjaalicja, Manchester

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is supposed to be a 3 star- far from it. Reception and cleaning staff don't speak English- you will struggle without a sign language or basic French. The beds, bathroom, toilet- all really dated and although the rooms were cleaned every day you didn't feel it was clean at all. There was a kettle that made me cringe and wi-fi that almost worked fine. The walls are really thin and you can hear everything even from two floors above. I would not prefer to stay there again.

2/10 Terrible

Serge, Birmingham, AL

Disliked: Staff & service
Rude Manager
I arrived at 1:00 PM. Instead of greetings I was asked harshly "do you have a reservation ." Then, I was told that check in is at 4:00 PM. On day of departure I got a call at 10:30 AM from front desk. I was told that check out is at 11:00 AM. The hotel is supposed to be a three stars hotel ( translate roughly as 3/4 stars in USA). This hotel is not at level of Motel 6. Manager should be fired or send in USA to learn hotel management.

6/10 Okay

Kevin, London

Liked: Cleanliness, room comfort
Hotel good but staff inflexible
This hotel was comfortable clean and warm. However we were delayed on our journey to the hotel and were due to arrive after midnight. We called the hotel to tell them this and their reply was, if you do not arrive before 11.00pm there will be no one here to check you in. As a consequence we had to get the first night cancelled and stay in another hotel. Hotels.com were very helpful and this comment is no reflection on them.

4/10 Poor

Sunny

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dated hotel
Beds OK, cleanliness not so good, heating very poor and no instructions, rooms very small with a child would not choose to use these again, nothing like the UK Campaniles very basic

8/10 Good

Henry, Melbourne

Liked: Cleanliness, staff & service
Quiet location, about 45 minutes from Paris by car.
Pretty old hotel, small bedrooms as most French hotels are. Was clean and beds comfortable. Shower head not the best but good hot water. Second floor, no lifts, breakfast not included. Free Wi Fi internet worked well in bedroom. Hotel staff friendly and helpful attempting to speak English. Had restaurant with meals but we did not try as we were out and about.

10/10 Excellent

rodolphe

Stayed 1 night in Feb 2024

10/10 Excellent

rodolphe

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
La dame est très gentille à l’accueil avec. La fleur sur la tête très aimable et à l’écoute
Stayed 2 nights in Feb 2024

10/10 Excellent

rodolphe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La personne à l’accueil avec une fleur sur la tête très gentille , très respectueuse des clients , merci à vous madame
Stayed 4 nights in Jan 2024

10/10 Excellent

rodolphe

Liked: Cleanliness, amenities
Stayed 1 night in Jan 2024
Response from La direction hôtel campanile vert st denis on 20 Jan 2024
Merci d'avoir pris le temps de laisser une note

10/10 Excellent

rodolphe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Il faudrait réparer la porte d’entrée de l’accueil ! Personel très sympathique , hôtel propre
Stayed 1 night in Jan 2024
Response from La direction hôtel campanile vert st denis on 25 Jan 2024
Merci d'avoir pris le temps de partagé votre avis.

6/10 Okay

Salima

Un peu isolé
Stayed 7 nights in Dec 2023
Response from La direction hôtel campanile vert st denis on 20 Jan 2024
Merci d'avoir pris le temps de partager votre avis.

8/10 Good

MORELOT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from La direction hôtel campanile vert st denis on 20 Jan 2024
Merci d'avoir pris le temps de laisser une note.

8/10 Good

Michel

Stayed 2 nights in Jan 2024
Response from La direction hôtel campanile vert st denis on 20 Jan 2024
Merci d'avoir pris le temps de laisser une note.

8/10 Good

Myriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Campanile, valeur sûre. Accueil agréable et souriant. Les explications sont précises. Chambre confortable et propre. Salle de bain jolir et propre. Hôtel bien situé avec de quoi se restaurer a proximité. Petits bémol sur : abscence de tapis de salle de bain, du coup on risque de glisser en sortant de la douche. Pas de sèche cheveux alors que c'est stipuler sur internet.La taxe de séjour à 4,39€ par personne, dans la chambre il est inscrit 1,17€
Stayed 1 night in Jan 2024
Response from La direction hôtel campanile vert st denis on 9 Jan 2024
Merci d'avoir pris le temps de laisser votre avis, le sèche cheveux est a demander en en réception, pour se qui concerne les taxe de séjours le nouveau montant viens d'être actualisé et non choisi par nous pour le montant.

10/10 Excellent

Houssam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from La direction hôtel campanile vert st denis on 9 Jan 2024
Merci d'avoir pris le temps de laisser une note

2/10 Terrible

Yahya

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from La direction hôtel campanile vert st denis on 25 Jan 2024
Merci d'avoir pris le temps de partager votre avis

6/10 Okay

ALAIN

Stayed 2 nights in Dec 2023
Response from La direction hôtel campanile vert st denis on 9 Jan 2024
merci d'avoir pris le temps de laisser une note.

6/10 Okay

Emilie

Liked: Cleanliness
Disliked: Staff & service
bof
bon accueil, chambre sympa, mais cela serait bien que les clients soient informés qu'il faut un code pour ouvrir le portail la nuit, que ce code soit fourni, car appeler l'accueil à 4h du matin, regrettable, surtout que nous avons due insister (3 appels) pour que quelqu'un daigne décrocher et nous ouvre. plus le chauffage qui se coupe dans la nuit et fait que la chambre devienne un frigo, pas top
Stayed 1 night in Dec 2023
Response from La direction hôtel campanile vert st denis on 9 Jan 2024
merci d'avoir partagé votre avis.

8/10 Good

isabelle

Stayed 1 night in Sep 2023

6/10 Okay

Sébastien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le pire petit déjeuner
Sejour normal, petit déjeuner : un des pires que j'ai pu avoir en 18 ans d'hotels : à 7h : tables non débarrassées, pas de tasses dispo, pas de cuillères, pas de pain, pas de vienoiseries, le réceptionniste qui récupère son chie dans la salle toutes les 5 minutes. Je n'ai pas pris la peine de tester le restaurant. La direction s'est excusée et m'a apporté une petite compensation.
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from La direction hôtel campanile vert st denis on 9 Jan 2024
merci d'avoir pris le temps de laisser une note.

10/10 Excellent

amarande

Stayed 1 night in Nov 2023

6/10 Okay

Saaa retail

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2023

4/10 Poor

Joël

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Malgré l'annonce de la renovation de cet etablissement nous avons constaté un mauvais état de la salle de bains Baignoire dont les joints sont très noirs et un appareil de chauffage en très mauvais état qui semble avoir brulé. Dommage que je ne puisse pas vous envoyer les photos Très décus par un Campanille dont la réputation est plutôt bonne
Stayed 1 night in Oct 2023

10/10 Excellent

dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Delphine

Liked: Cleanliness, staff & service, property conditions & facilities
Bon rapport qualité prix Des resto autours
Stayed 1 night in Sep 2023
Response from la direction hôtel campanile vert st denis on 2 Oct 2023
Merci d'voir pris le temps de laisser un commentaire.

8/10 Good

sebastien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hormis le fait que je n avais pas de serviettes rien a dire. La reception ouverte H24 Est un plus. J ai pu avoir des serviettes 😉
Stayed 1 night in Sep 2023
Response from la direction hôtel campanile vert st denis on 2 Oct 2023
Merci d'avoir pris le temps de faire part de votre avis.

10/10 Excellent

Caroline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Parfait
Stayed 1 night in Aug 2023
Response from La direction hôtel campanile vert st denis on 2 Oct 2023
Merci pour votre note.

8/10 Good

Philippe

Stayed 1 night in Aug 2023
Response from La direction hôtel campanile vert st denis on 23 Aug 2023
Merci d'avoir pris le temps de laisser une note.

10/10 Excellent

Sanoussi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from La direction hôtel campanile vert st denis on 23 Aug 2023
Merci d'avoir pris le temps de laisser une note.

8/10 Good

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C'est un hôtel bien situé, propre, calme et assez spacieux.
Stayed 1 night in Aug 2023
Response from La direction campanile vert st denis on 23 Aug 2023
Merci d'avoir pris le temps de laisser un commentaire

6/10 Okay

Jytte

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from La direction hôtel campanile vert st denis on 23 Aug 2023
Merci d'avoir pris le temps de laisser une note.

6/10 Okay

JEAN LOUIS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Bonjour convenable travail toute l'journées
Stayed 4 nights in Jul 2023
Response from La direction hôtel campanile vert st denis on 23 Aug 2023
Merci d'avoir pris le temps de laisser un commentaire.

8/10 Good

stephane

Stayed 1 night in Jul 2023
Response from La direction hôtel campanile vert st denis on 23 Aug 2023
Merci d'avoir pris le temps de laisser une note.

2/10 Terrible

Temuri

Stayed 1 night in Jul 2023
Response from La direction hôtel campanile vert st denis on 23 Aug 2023
Nous somme désoler que l'établissement ne vous est pas convenue.

6/10 Okay

vincent

Stayed 1 night in Jul 2023
Response from La direction hôtel campanile vert st denis on 23 Aug 2023
Merci d'avoir pris le temps de laisser une note.

8/10 Good

Josiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from La direction hôtel campanile vert st denis on 23 Aug 2023
Merci d'avoir pris le temps de laisser une note.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from La direction hôtel campanile vert st denis on 23 Aug 2023
Merci d'avoir pris le temps de laisser une note.

2/10 Terrible

Katia

Stayed 2 nights in Jun 2023
Response from La direction hôtel campanile vert st denis on 23 Aug 2023
Nour sommes désoler que l'établissement ne vous est pas convenue.

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
A éviter
Cet établissement ne mérite pas 3 étoiles; j'ai d'ailleurs fait une réclamation au groupe Louvre pour le manque de professionnalisme.
Stayed 5 nights in Jun 2023
Response from Estelle - Réceptionniste on 20 Jun 2023
Cher client,Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à l'Hôtel Campanile – Melun Sénart.Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses.Soyez assuré que les mesures nécessaires seront mises en œuvre afin d’améliorer la qualité des prestations évoquées.De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement.