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Reviews of Econo Lodge Vero Beach - Downtown

2.5 out of 5
Econo Lodge Vero Beach - Downtown
950 Us 1, Vero Beach, FL

Reviews

6.8
Rating 10 - Excellent. 53 out of 225 reviews" "
Rating 8 - Good. 62 out of 225 reviews" "
Rating 6 - Okay. 55 out of 225 reviews" "
Rating 4 - Poor. 29 out of 225 reviews" "
Rating 2 - Terrible. 26 out of 225 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

JUAN CARLOS

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 1 night in Mar 2024

6/10 Okay

Rita J

Disliked: Property conditions & facilities
Stayed 7 nights in Mar 2024

6/10 Okay

Angela

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Alex

Disliked: Cleanliness
Stayed 1 night in Mar 2024

6/10 Okay

Jazmyne

Stayed 1 night in Mar 2024

10/10 Excellent

Henry

Stayed 1 night in Mar 2024

6/10 Okay

Jeremy

Travelled with partner
Disliked: Amenities
What was convenient was the restaurant Chili’s was within walking distance but there was also A car wash … a very noisy car wash. The hotel was clean but very minimal.
Stayed 1 night in Mar 2024

6/10 Okay

Anita

Travelled with group
Room smelt like cigarette smoke, check in was ok other than being told we had to put down a deposit even though we were fully paid in advance.
Stayed 1 night in Feb 2024

10/10 Excellent

Candi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast,comfy,quiet
Stayed 1 night in Feb 2024

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities
Clean well light friendly staff … will use again
Stayed 2 nights in Feb 2024

4/10 Poor

Ryan

Disliked: Cleanliness
Feet were black from walking on floor of hotel room. Toilet clogged after 2 uses. Mold and hair on shower/bathroom walls. Extremely limited continental breakfast(only offered cereal, bananas that were overripe/brown, apples, bread, and muffins). Also took 40 minutes to check due hotel reservation error. Overpriced all considered. Staff were nice enough though.
Stayed 1 night in Feb 2024

4/10 Poor

Kuna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

2/10 Terrible

Tiffany

Travelled with family
Disliked: Staff & service, amenities
We ended up getting a refund from Expedia because when we arrived they told us we had no reservation. We showed them our booking on our app and our receipt but they refused to give us a room! This hotel is nasty and should not be on Expedia’s list of hotels! We had to go find another place to stay on our own. Thank you Expedia for giving the refund!
Stayed 3 nights in Feb 2024

6/10 Okay

christal

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Room smelled like mold.
Stayed 1 night in Jan 2024

4/10 Poor

Ana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Nivea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast could of been better
Stayed 2 nights in Jan 2024

4/10 Poor

Mary

Travelled with partner
Disliked: Amenities
Exterior entrance to rooms, very basic. Breakfast should have more offerings, yogurt, bananas, etc... No kleenex in room.
Stayed 1 night in Dec 2023

6/10 Okay

Sharon, Flowood

Travelled with group
Liked: Cleanliness, staff & service
They needed a breakfast. We had hostess things that we could choose from cereal and toast. We were looking for something that had breakfast included.
Stayed 6 nights in Dec 2023

8/10 Good

Michael

Stayed 4 nights in Nov 2023

4/10 Poor

Melvin

Disliked: Cleanliness, property conditions & facilities
The first strike came when the desk clerk asked for $100 cash deposit because the room was prepaid. The room was tidy but not clean. The bedsheets were stained. The door had a large gap 2/3 of the way around, almost looked like it wasn’t closed, allowing all sorts of light, air, bugs, etc. to pass. Definitely not worth the price.
Stayed 3 nights in Nov 2023
Response from Jay on 5 Dec 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Vero Beach - Downtown. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay with us. Your satisfaction is important to us as a valued customer. However, the 100 deposit policy is clearly mentioned on the third party website you booked with. It is actually a very common practice mostly at all hotels to require a security deposit for incidental charges. Regarding the door gap, we would like to apologize and we will work on it to make your stay more pleasant in near future.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Jay MGMEcono Lodge Vero Beach - Downtown7725690900

10/10 Excellent

Haidar

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful people
Stayed 1 night in Nov 2023
Response from Jay on 5 Dec 2023
Thank you!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Breakfast is sad Area not so great
Stayed 1 night in Oct 2023

4/10 Poor

James

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

JOHN

Stayed 2 nights in Jun 2023

2/10 Terrible

Christopher

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
There was a couple screaming and fighting outside my door Saturday morning for a good 15 to 20 minutes. Front desk called the police but it took them awhile to show up.
Stayed 2 nights in Jun 2023

6/10 Okay

Keesha

Travelled with family
Stayed 1 night in Jun 2023

10/10 Excellent

Nicole, Enfield

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were always professional and courteous towards me. Rooms are clean and spacious.
Stayed 7 nights in Jun 2023

2/10 Terrible

Simon

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty - we didn’t eat the breakfast when we saw the ‘dining room’. The lady on the front desk was clueless, sent us the wrong way to the room. The room itself was bog standard but not very clean: crumbs left beind etc.
Stayed 1 night in Apr 2023

2/10 Terrible

Justin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

2/10 Terrible

Janeria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

6/10 Okay

Jessica

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2023

6/10 Okay

Sebastien

Stayed 1 night in Mar 2023

6/10 Okay

Ruben

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Would not provide a receipt upon check out, even with a $0 balance, as evidence for on-time check out (as room was prepaid)...
Stayed 1 night in Mar 2023
Response from Jay on 9 Mar 2023
Dear Guest, The hotel does not collect payment so they can't provide you with a receipt. Expedia collects payment and they should have emailed you a receipt. Sorry for any inconvenience caused but that's the standard policy.

2/10 Terrible

Hardy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Not bad hotel but there is a musty smell in the lobby and the rooms. Also floors need washing.
Stayed 1 night in Mar 2023
Response from Jay on 9 Mar 2023
Dear Guest,Thank you for providing us with feedback on your recent stay with us. We are currently renovating the property and floor washing is on the agenda. We constantly try to improve the property so our guests can have a pleasant and comfortable stay.Hoping your future stay will be satisfactory.

8/10 Good

Kevin

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Rooms were clean but common area were in serious need of cleaning. Trash cans overflowing. Pool closed for maintenance.
Stayed 2 nights in Feb 2023

6/10 Okay

Jeffrey

Liked: Staff & service
Disliked: Property conditions & facilities
Staff were friendly and professional, however, the property is run down and area isn’t great. Definitely not worth what I paid.
Stayed 1 night in Jan 2023

6/10 Okay

Armando

4/10 Poor

David

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor Sevice. No Breakfast. No pool. No sevice after the 1st day. No clean towels. Manager told staff not to clean our room. Find another hotel

6/10 Okay

Ben

Liked: Staff & service, room comfort
Disliked: Cleanliness
Good service but not that clean
The service at this hotel was very good, but the place isn’t that clean. I wish that service animals were required to stay in a few specific rooms so that people with allergies wouldn’t have to worry that dogs had stayed in their rooms recently. It is conveniently close to a Chili’s restaurant.
Stayed 1 night in Nov 2022

10/10 Excellent

Adara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in room 214 Me and my fiancé booked a room. Got one on top floor beautiful view of US1 . There was a few issues. Our AC unit leaked outside the room. The ac seemed like ot might have had black mold. Our hair dryer stopped working and started smoking and the floor looked like cigarette burns were on it. But overall we enjoyed our stay
Stayed 2 nights in Oct 2022

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

6/10 Okay

Wayne

Stayed 1 night in Sep 2022
Response from joe on 4 Oct 2022
hello Wayne,Thank you for your stay and review , we appreciate the time taken to give us a rating.

2/10 Terrible

bonnie, palm beach gardens

Travelled with partner
Disliked: Cleanliness, staff & service
Pool was closed! Room smelt like mold and lights kept flicking ! They tried to move us to another room and my husband found a cockroach on the floor!
Stayed 1 night in Jul 2022

10/10 Excellent

Ernestine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ms Thomas
Amao
Stayed 1 night in Jul 2022
Response from Joe on 5 Jul 2022
Hello Ms Thomas, Hope you had a wonderful safe July 4th weekend holiday. Thank you kindly for your stay and rating. It is always a pleasure to get high ratings and comments, very scarce these days. Thank you

2/10 Terrible

Edward

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was only there for a few minutes and left to go get a new hotel this place was disgusting floors were terrible, curtains were burned, stains all in bed and stunk to high heaven. Would not recommend to anyone.
Stayed 2 nights in Jun 2022
Response from Joe on 5 Jul 2022
Hello Edward, Hope your day is going well for you, glad you found somewhere else to stay.

6/10 Okay

Ravindra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
We typically stay in non smoking rooms. It was evident that the room was not designated; not sure if the property has designated non smoking rooms. There was a strong scent of smoke masked by disinfectant.
Stayed 1 night in Jun 2022
Response from JOE on 20 Jun 2022
Hello Ravindra, our rooms are all non smoking, however there those who will not follow our rules and behave in this type of behavior and smoke. We really use various means to eradicate as much as possible the odour. Please forgive us for not delivering you the room you wanted.

6/10 Okay

Damian

Travelled with family
Disliked: Staff & service
Loud noise and weed smokers
I asked for a quiet room that was not used too much. The clerk put me in a room next to three guys smoking weed outside on the porch next to my room. They had loud music playing and I was even afraid to go near the room.
Stayed 1 night in Jun 2022
Response from Joe on 13 Jun 2022
Hello Damian, Thank you for your review and I want to apologize for the inconvenience you encountered. We would have gladly moved you to a different area of the hotel. It is almost impossible to offer a "quiet" room in any hotel at any given time sir. As you know guests can be put anywhere in any hotel. With regards sir about the folks smoking weed, again we cannot act if office were not informed as to such activities.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An ok stay.
Check in was fast. We were told pool was closed for maintenance, has been since covid and it was noted on website, which it is not. Room was clean, stairway and ice machines were filthy. Bed was comfy but the tub was backed up.
Stayed 1 night in Apr 2022
Response from Joe on 27 Apr 2022
Hi Stephen, Thank you for your stay and review. My staff joins me in thanking you and would look into the areas of concerns and hopefully rectify as soon as possible.