Room type

Standard Double Beds

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Standard Room, 1 King Bed

Max Occupancy: 2 guests

Family-friendly hotel with 2 restaurants and free valet parking

Nectar Points available

Location

This family-friendly Boca del Rio hotel is located in the entertainment district, within 1 mi (2 km) of Plaza Las Americas Shopping Mall, Mocambo Beach, and Andamar Lifestyle Center. University of Veracruz and World Trade Center Veracruz are also within 2 mi (3 km).

Hotel Features

This smoke-free hotel features 2 restaurants, an outdoor pool, and 2 bars/lounges. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a coffee shop/café, and a sauna are onsite.

Room Amenities

All 141 soundproofed rooms feature free WiFi and memory foam beds. Comforts include premium bedding and down comforters, and guests will also find conveniences like washers/dryers and coffee makers.

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Hotel Amenities

Hotel Amenities

In addition to an outdoor pool and a children's pool, Castelo Hotel Boca del Rio provides a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of hotel's 2 bars/lounges. High-speed wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 2920 square feet (271 square meters) include conference space. This family-friendly hotel also offers spa services, a library, and a complimentary children's club. Complimentary self parking and valet parking are available on site. The property may provide extended parking privileges to guests after check-out (surcharge).

Castelo Hotel Boca del Rio is a smoke-free property.

  • 24-hour front desk
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
  • Arcade/game room
  • Total number of rooms - 141
  • Babysitting or childcare
  • Number of floors - 7
  • Number of bars/lounges - 2
  • Coffee shop or café
  • Free newspapers in lobby
  • Concierge services
  • Conference space
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Fitness facilities
  • Gift shops or newsstand
  • Free WiFi
  • Outdoor pool
  • Library
  • Sauna
  • Children's club
  • Luggage storage
  • Laundry facilities
  • Meeting rooms 2
  • Multilingual staff
  • Free valet parking
  • Safe-deposit box at front desk
  • Conference space size (meters) - 271
  • Number of meeting rooms - 6
  • Free self parking
  • Year Built 2006
  • Number of restaurants - 2
  • 24-hour business center
  • Conference space size (feet) - 2920
  • Shopping on site
  • Smoke-free property
  • Number of buildings/towers - 1
  • Garden
  • Spa services on site
  • Supervised childcare/activities
  • Children's pool
  • Breakfast available (surcharge)
  • Wedding services
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Family Friendly Amenities

  • Family Hotel
  • Outdoor pool
  • Children's pool
  • Free Wi-Fi
  • Soundproofed rooms
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Washer/dryer

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking

Room Amenities

  • Premium bedding
  • Balcony
  • Soundproofed rooms
  • Air conditioning
  • Climate control
  • Free local calls
  • Free bottled water
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Shower only
  • Iron/ironing board
  • Desk
  • Cribs/infant beds available
  • Cable TV service
  • HDTV
  • Free WiFi
  • Free dial-up Internet access
  • In-room safe (laptop compatible)
  • Washer/dryer
  • Blackout drapes/curtains
  • Free newspaper
  • Room service (limited hours)
  • Down comforter
  • Individually furnished
  • Individually decorated
  • Memory foam mattress
  • LCD TV
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Where to Eat

Continental breakfasts are available for a surcharge and are served each morning.

Castelo Hotel Boca del Rio has 2 restaurants serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

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Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Downhill skiing nearby
  • Sailing nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Surfing/boogie boarding nearby
  • Bicycle rentals nearby
  • Parasailing nearby
  • Skydiving nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Personal motorized watercraft on site
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • Accessible path of travel
  • Accessible parking
  • In-room accessibility
  • Roll-in shower

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is 1 PM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for continental breakfast: MXN 145 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

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