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Reviews of Pensione Wildner

3 out of 5
Pensione Wildner
Castello 4161 - Riva Degli Schiavoni, Venice, VE

Reviews

8.8

Excellent

Rating 10 - Excellent. 181 out of 345 reviews" "
Rating 8 - Good. 128 out of 345 reviews" "
Rating 6 - Okay. 20 out of 345 reviews" "
Rating 4 - Poor. 12 out of 345 reviews" "
Rating 2 - Terrible. 4 out of 345 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Danhai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's prime location, just a two-minute walk from St. Mark's Square and a 15-minute walk from the Rialto Bridge, makes it an ideal base for exploring Venice. Additionally, the water bus station, providing easy access to the airport, Burano, and Murano islands, is conveniently located just steps away from the hotel. While the breakfast may be simple, it efficiently serves its purpose. Moreover, the staff members are exceptionally friendly and eager to assist guests, enhancing the overall experience.
Stayed 5 nights in Mar 2024
Response from Michele on 4 Apr 2024
Thank you very much for the wonderful feedback and appreciations!See you next time

4/10 Poor

Adonis

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No ac
Stayed 2 nights in Mar 2024
Response from Michele on 30 Mar 2024
Dear Sir,we are sorry but we do have AC in all rooms. Just, as explained, the AC is not active in this period. Not until 15 April (by law).Outside it is cold during the night.The solution is to keep the heating off and open the window for few minutes to refresh.No mosquito in this period.

8/10 Good

Alice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was conveniently situated on the waterfront, had a certain old-world charm and was comfortable - given the reasonable price we were quite happy with it and just thrilled to be in Venice! However, the room did lack a fridge - as it was winter we simply used the window sill to keep our milk cool, but this might be more of an issue in summer. It also doesn’t have an elevator and we were on the fourth floor (!), which we didn’t mind (although we were extra mindful to make sure we didn’t forget anything when we headed out for the day!), but it could be an issue for anyone with mobility issues. The staff/management were very friendly and helpful and we discovered on the last night that the restaurant was wonderful! It was closed when we first arrived or we would have eaten there more often.
Response from Michele on 27 Mar 2024
Dear Mrs. Alice,thank you for your appreciations.Regarding the possibility of welcoming persons with mobility issues, we generally assign rooms on lower floor (we have been dealing with this "problem" since the opening in 1960!).We do have available fridge for guests in the kitchen to keep cool beverages and/or medicines if they need.Take care,

6/10 Okay

Nicola

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Michele on 15 Mar 2024
Thank you very much

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only inconvenience is no have elevators other than that everything was perfect.
Stayed 3 nights in Mar 2024
Response from Michele on 9 Mar 2024
Thank you very much for your good feedback.See you next time

10/10 Excellent

Deliya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A traditional hotel, lovely staff, right above the San Zaccaria vaporetto/alilaguna stops. Very clean and comfortable, great breakfast (included), traditional feel to the decor. Bathroom small but luxurious.
Stayed 5 nights in Feb 2024
Response from Michele on 5 Mar 2024
Thank you and see you next time

10/10 Excellent

IRINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to catch a watertaxi, restaurants and shops. Close to all main attractions.
Stayed 3 nights in Feb 2024
Response from Michele on 25 Feb 2024
Thank you Irine for the good feedback.We will see you next time.Take care

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you are visiting
Stayed 2 nights in Feb 2024
Response from Michele on 10 Feb 2024
Dear Elliot, thank you for your appreciations.I inform you that the Train station Police called us and let us know that your girlfriend's passports and residency permit was found. They have all at Santa Luca Venice train station, police office.

8/10 Good

Zainab

Travelled with family
Liked: Staff & service
Stayed 2 nights in Dec 2023
Response from Michele on 17 Dec 2023
Thank you very much dear Zainab!See you next time

10/10 Excellent

jen, BURLINGTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The correspondence with the hotel was timely and very informative. The ferry shuttle from the airport drops off directly in front of the hotel Which was awesome. It is located near all major attractions and Venice is walkable. Bring appropriate shoes. The breakfast that is included is an easy start to the day and very good! The staff is friendly and knowledgeable about the surround area. It’s a definite feeling of stepping back in Venetian time! Absolutely loved our time here in the hotel. What a gem!
Stayed 5 nights in Dec 2023
Response from Michele on 17 Dec 2023
Thank you Jen for the appreciations!

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We got a room with free breakfast and we ate it only one of the two days we were there. It was nice but simple. Little meat/cheese plate with breads and a boiled egg. They also brought a coffee and orange juice. The staff was very nice. The location is very close to St. Mark's Square and convenient to the water taxi locations. Our room was nice but a bit dated. We had issues with the shower not draining fast enough. Also it has no elevator, but that was not an issue for us. We enjoyed our stay at this hotel.
Stayed 2 nights in Nov 2023
Response from Michele on 17 Dec 2023
Thank you dear Monica!

10/10 Excellent

Matthew, McKinney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Michele on 4 Nov 2023
Thank you very much dear Matthew and see you next time.

8/10 Good

Hilary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, rooms aren't modern but do have character
Stayed 4 nights in Oct 2023
Response from Michele on 22 Oct 2023
Thank you very much and see you next time

10/10 Excellent

Junaid

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I really enjoyed our stay at Hotel Pensione Wildner. The hosts were great and staff were friendly. Location is central and close to St Mark’s square, tourist sites and markets, but most importantly the water bus stop to the airport is right in front. We were really fortunate to book a room on the top 4th floor with a full lagoon view which was simply breathtaking and amazing. The room was clean, met our needs and was upkept daily by their staff. Even though there are no lifts, the view makes it worth the while taking the stairs.
Stayed 5 nights in Sep 2023
Response from Michele on 15 Oct 2023
Thank you very much for the appreciations!See you next time

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s older but clean, great food and drink. Owners are so friendly. Excellent location.
Stayed 3 nights in Sep 2023
Response from Michele on 15 Oct 2023
Thank you David!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine
Great location, a bit dated interiors. No elevator.
Stayed 2 nights in Oct 2023
Response from Michele on 15 Oct 2023
Thank you very much

8/10 Good

Kim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. The room was clean. The staff at the reception were so sweet and helpful.
Stayed 2 nights in Oct 2023
Response from Michele on 9 Oct 2023
Thank you very much for the appreciations!

6/10 Okay

Deidre

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and convenient location.
Stayed 2 nights in Sep 2023
Response from Michele on 9 Oct 2023
Merci beacoup

10/10 Excellent

Craig, Anacortes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Old world style and decor was beautiful. Updated enough modern traveler, but kept tje atmosphere
Stayed 3 nights in Sep 2023
Response from Michele on 7 Oct 2023
Thank you so much dear Mr. Craig!

10/10 Excellent

Phillips Kiln

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, extremely helpful. Wonderful views of the Grand canal while having breakfast and a stones throw from St Marcs Square. Would definitely stay there again.
Stayed 3 nights in Sep 2023
Response from Michele on 7 Oct 2023
Thank you very much dear M. Phillips!

10/10 Excellent

Zuoqun

all is good！
Stayed 3 nights in Sep 2023
Response from Michele on 30 Sept 2023
Thank you so much!

8/10 Good

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location
Stayed 3 nights in Sep 2023
Response from Michele on 30 Sept 2023
Thank you very much

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Gem in Venice
2nd stay here and again did not disappoint. Fantastic location, good breakfast, friendly staff. Spotless new bathrooms, comfortable bed. If we go again, we will always stay here.
Stayed 4 nights in Sep 2023
Response from Michele on 30 Sept 2023
Thank you for your appreciations!See you next time

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Michele on 7 Sept 2023
Thank you very much

10/10 Excellent

Nouphine

Stayed 2 nights in Aug 2023
Response from Michele on 31 Aug 2023
Thank you so much for the appreciations!See you next time.

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023
Response from Michele on 19 Aug 2023
Dear Matt, how are you?Thank you very much for your appreciations!

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful water view; excellent breakfast; staff was great & very friendly. Only one drawback - no elevator which made carrying luggage up 4 flights of stairs to our room a pain. Would stay there again.
Stayed 3 nights in Jul 2023
Response from Michele on 4 Aug 2023
Thank you very much.This is an historical building where the elevator is not possible to install.We generally help with luggage.Thank you for your appreciations

8/10 Good

Tatiana, New York

Liked: Staff & service
Disliked: Property conditions & facilities
We loved: perfect AC, most comfortable beds, good window insulation - can’t here the bust street infront. best water pressure in the shower, good Wi-Fi, helpful staff, incredible view and the best location- right across from the taxi boats and regular route boats next to the quieter part of Venice-Castello which is incredible for rush tourist hours for food and drinks. BUT! be aware! NO ELEVATOR/ so be prepared to walk up and down. We got help with the luggage but luckily we were on the 2nd floor. I can’t imagine walking up and down the 4th floor during a day when u want to go back to the room. Our room was incredibly outdated/ like our bathroom was a bit scary and some parts of the room were warn out. So if you catch this hotel with a good price-,it’s the place to stay. I payed 250€ by booking in advance- and I defiantly overplayed but for 170$- the price on the day of arrival- it would be perfect
Stayed 2 nights in Jul 2023
Response from M on 4 Aug 2023
Thank you

8/10 Good

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Michele on 4 Aug 2023
Thank you

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the perfect location
Stayed 1 night in May 2023

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an incredible stay at the Pensione Wildner. The staff was helpful and made us feel at home. They made wonderful recommendations about places to see and eat while in Venice. We would highly recommend the location for anyone travelling to Venice!
Stayed 2 nights in May 2023

8/10 Good

PHILIP MARTIN

Stayed 3 nights in Apr 2023

8/10 Good

Annette

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, fantastic location and fantastic staff.
Stayed 3 nights in Apr 2023
Response from Michele on 7 May 2023
Thank you very much for the appreciation

8/10 Good

Monique

Liked: Cleanliness, staff & service, amenities
The decor could use an update, especially to accommodate electronic devices. However the location is incredible and the staff couldn't be more friendly or helpful!
Stayed 3 nights in Nov 2022
Response from Michele on 12 Nov 2022
Thank you very much for the appreciations and for the suggestions

10/10 Excellent

sherri, Kemah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent especially the young man at the front desk. He helped me with my luggage, booking a water taxi, deciding what time I should leave for an early flight and encouraged me to eat breakfast before I left. The location is excellent. The water bus and water taxi is literally a few steps away. 2 bridges from the Doges Palace and shopping everywhere. My room was a little dark but I made due. Clean clean clean and breakfast was delicious!!
Stayed 2 nights in Sep 2022
Response from Michele on 30 Sept 2022
Thank you very much for the appreciations!See you next time

8/10 Good

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager Michele was very helpful and caring as was his staff. Our trip to Venice was unique and memorable.
Stayed 4 nights in Sep 2022
Response from Michele on 23 Sept 2022
Thank you very very much dear Allison for your appreciation!Hope to see you again soon;)Take care

6/10 Okay

Harvey

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff and location are both excellent, but hotel is dated and badly needs an upgrade and a refreshing.
Stayed 3 nights in Aug 2022
Response from Michele on 3 Sept 2022
Dear M. Harvey,thank you for having been our guests.A renovation was planned before the pandemic but everything was stopped.We will resume these projects.Take care and thank you.

10/10 Excellent

Lela

Liked: Amenities, property conditions & facilities
Great location, with good breakfast. Friendly staff.
Stayed 2 nights in Aug 2022
Response from Michele on 27 Aug 2022
Thank you so much dear Mrs. Lela,for the positive feedback.We will wait for your next trip to Venice!Take care

10/10 Excellent

Jeffrey, Hot Springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was awesome. Of course the rooms were small. But if you want a convenient location in the heart of Venice this is the place. The room we had was in the back of the hotel on the 3rd floor. It was quiet. I would imagine the the rooms in the front of the hotel facing the Grand Canal would be less quiet. The staff was friendly and helpful. I would stay here again if I'm ever lucky enough to visit this amazing city.
Stayed 5 nights in Jul 2022
Response from Michele on 26 Aug 2022
Thank you very much and see you next time.

10/10 Excellent

Rafael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Aug 2022
Response from Michele on 16 Aug 2022
Muchísimas gracias Sr. Rafael! Hasta pronto

8/10 Good

Karin, Cairo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location and very nice staff. Air blows but not very cool. Rooms have an odd smell but you do get used to it once you’re inside.
Stayed 4 nights in Aug 2022
Response from Michele on 14 Aug 2022
Thank you and we will check on that. See you next time. Sincerely, Michele Silvestro

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location in front of the lagoon. It is easy to walk around Venice or take vaporetti nearby. Breakfast was good, continental style. Also had a delicious dinner at the hotel's restaurant. Michele at the reception desk was very helpful in arranging transportation on arrival and departure. The hotel itself is a little dated although the room was spacious, and the only English language channel on TV is CNN.
Stayed 3 nights in Jul 2022
Response from Michele on 26 Jul 2022
Dear Mrs. Janet, how are you? Thank you very much for choosing our hotel and for the appreciations! Regarding the TV channels, it is not correct to say the the only English option is on CNN, because we have several cable channels, like movies or sports channels where you can change the audio language and set it in English. We will expose a list of channels in the rooms as a guideline. Take care and see you next time.

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service
The location is amazing! Water front and 5 minutes walk to San Marcos Square Staff is Amazing! Breakfasts delcious and with a great view The building it self it’s old, of course. No elevator. But it is well kept and clean and AC works fine. The bathrooms could use a little renovation. Great stay over-all
Stayed 2 nights in Jul 2022
Response from Michele on 22 Jul 2022
Thank you very much dear Mrs. Claudia! Hasta pronto

8/10 Good

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning view and felt like a true old Venetian hotel. Wonderful location. Bummed about there being no lift butit added to the experience for sure!
Stayed 3 nights in Jun 2022
Response from Michele on 22 Jul 2022
Dear Veronica, we truly appreciate your positive feedback. See you soon

4/10 Poor

Mariam

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I did not like this property, because it was very old and not updated, no elevator with narrow stairs, but it was close to the tourist area, beautiful view, and very nice manager.
Stayed 3 nights in Jul 2022
Response from Michele on 8 Jul 2022
Thank you anyway dear Mrs. Miriam.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent !
Stayed 1 night in Jul 2022
Response from Michele on 8 Jul 2022
Thank you so much for the appreciations

10/10 Excellent

Sandesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing ! All staff members are calm, collective and happy to assist you. Michael really made us feel welcome with his warm hospitality and charming charisma. The property is just 4 minutes away from the Doges Palace. The rooms are cozy and provide adequate space for couples. My only pro tip is that they don’t have elevators so either pack light or be ready to get a work out. Other than that I highly recommend this hotel for your trip to Venice.
Stayed 2 nights in Jun 2022
Response from Michele Silvestro on 5 Jul 2022
Dear Sandesh, how are you? Thank you for your appreciations and positive feedback regarding your stay at our hotel! I delayed one day for this reply just to take the opportunity with this message to wish you today...... HAPPY BIRTHDAY! See you next time!

8/10 Good

Keith

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jun 2022
Response from Michele on 4 Jul 2022
Thank you very much for the appreciation! Sincerely, Michele Silvestro Reservations Manager Hotel Wildner

10/10 Excellent

Carmine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location, location, location
Stayed 2 nights in Jun 2022
Response from Michele on 21 Jun 2022
Thank you very very much for the appreciation dear Carmine!