Ratings based on 284 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from ldn

Fantastic location, lovely staff

Posted 24-Jun-2015
Was dubious after getting such a good deal but a fantastic hotel! Best location possible, friendly and helpful staff, cute Venetian rooms, and free breakfast in bed - what's not to love! The one downside - shower was very hot and cold.
3 out of 5
Recommended
for Everyone
by A verified traveller from Cincinnati, Ohio

Nice hotel in good location

Posted 22-Jun-2015
Pros: Room design
Cons: Give guidance of direction during the booking.
Location: the location close to shopping stress, restaurant also near by. very convenient.
It would be great if we can get the direction instruction from hotel without asking. We google it but took the long way to arrive the hotel but there is a closer station we could take. The hotel room is rather small but clean, though we only stay for 2 nights but seems enough.
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Very central. Close to St Mark's square.

Posted 18-Jun-2015
This is a very convenient place from which to explore the whole of Venice. We stayed 4 nights in the main hotel on the third floor. Not much storage space and the bed was rather uncomfortable but the room was fine. Modern shower room. Good choice at breakfast and plenty of fresh fruit. Very pleasant and helpful staff.
3 out of 5
by A verified traveller from Los Angeles, CA

Great staff

Posted 16-Jun-2015
The staff is amazing and super friendly. The main reason It got three stars. Hospitality is very very important. He upgraded our room and was so kind. The room itself was okay. The bed wasn't that comfortable. The air conditioning barely worked, even thought it was on full blast and we were hot most of the night. The bathroom was clean but the shower barely trickled in. Breakfast was mediocre. This place needs some upkeep and some fixes. Overall a solid three.
3 out of 5
Recommended
for Everyone
by A verified traveller from Copenhagen, Denmark

Good location!

Posted 08-Jun-2015
Pros: Location and staff members
Cons: Other building with hotel rooms needs to be updated
Location: Close to a water taxi stop and a few minutes walking distance to San Marco square. Lots of shopping nearby.
The pictures of rooms online were very different than the room we stayed in. The building with the lobby and continental breakfast is very nice and those rooms look great inside (we were able to see the rooms the next day). However, we were placed in another building which was very old with old furniture and linens. It was clean, but everything appeared yellowish due to age. We also had a few bugs in our bathroom. The free breakfast was quite good. Staff was very friendly and went out of their way to help us several times.
2 out of 5
by A verified traveller from USA

Nice but...

Posted 05-Jun-2015
Nice location but hard to find (tucked into a corner). Room small but sufficient. Good breakfast. We have them a low rating due to the lack of hot (or even warm) water. We managed to get 1 warm shower a day after waiting 10 minutes for the water to get warm. Wouldn't stay there until the problem is fixed.
4 out of 5
Recommended
for Everyone
by A verified traveller

Excellente situation !

Posted 01-Jun-2015
Pros: accueil du personnel, serviable et à l'écoute
Location: Parfait !!!! à côté de la place St Marc, à côté du Vaporetto... très bonne situation
Hôtel très bien situé, calme, arrêts proches du vaporetto, à côté de la place St Marc, personnel particulièrement accueillant et agréable. La chambre basique est un peu petite. A ce prix là, rien à dire !
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-May-2015
Great hotel. Wonderful location, extensive breakfast included, and nice staff. Only issue was shower water not always hot.
3 out of 5
Recommended
for Everyone
by A verified traveller from Bristol

Lovely Staff, issues with showers!

Posted 14-May-2015
We have just got back from a 3 night stay in Venice. We had a lovely time! The hotel staff were lovely and very friendly whenever we entered the hotel. The continental breakfast was nice and constantly restocked! The room was small but very clean! The only issue was with the shower and getting hot water which was the only downside to the whole stay. However we would stay again due to its amazing location and all the other positives!
5 out of 5
Recommended
for Everyone
by A verified traveller from Zaragoza (España)

HOTEL AGRADABLE Y MUY CENTRICO

Posted 29-Apr-2015
Pros: lo céntrico que está, y la amabilidad del personal
Cons: la variedad en los desayunos y hacer más grande el comedor.
Location: hotel céntrico y situado junto a las tiendas de grandes firmas de moda.
Estuvimos en el hotel del 23 al 27 de abril de 2015, en régimen de alojamiento y desayuno. El hotel esta en una zona inmejorable, a pocos minutos andando de la Plaza de San Marcos. La habitación estaba muy bien, limpia, cómoda y acogedora. El baño también estaba bien. El desayuno era abundante, aunque poco variado, y el "comedor" era muy pequeño. La amabilidad del personal era excepcional, muy serviciales, atentos y cercanos. La verdad es que, de volver a Venecia, volvería a alojarme en él, y lo recomendaré a mis amistades.