Ratings based on 174 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller

Very low standards.

Posted 05-Sep-2014
We stayed in the annex and were not able to get hot water in the morning. This was repeatedly addressed with the hotel to no avail. A letter was written to the manager and no response was forthcoming. For the price and the fact that it was a four star hotel, I was very disappointed. POOR service and terrible management.
4 out of 5
Recommended
for Business Travellers
by MR from London

4 nights!

Posted 02-Apr-2014 on Hotels.com
Good hotel.. Lovely rooms very clean! Bathroom was well equiped! Reception staff were helpful. Location was great! Local to everything and easy to find - however... The area was noisy during very early hours of the day! (Italians are generally very noisy and inconsiderate!) Breakfast was a bit boring... Same selection everyday and not much to chose from, so it was average! Wi fi is very annoying.. Drops after a few minutes and requires a login everytime! A little bit overpriced.
5 out of 5
Recommended
for Everyone
by Gary from Vancouver

Even Better with "Age"

Posted 22-Mar-2014
Pros: The shower could have been bigger but after our room in Cinque Terre.........I take back this comment.
Cons: Very little given the category and location wanted.
Location: Quick to Rioalto boat stop, great eating placeas around, less than 15 minutes to St Marcos, a great point to catch 4.1 Murano boats near train stn
This hotel is very well located relative to sites and transportation. (Rioalta is well situated for outer islands never mind local venues. The staff was excellent especially after we got scammed at Roma Tribitina (as a Canadian, I will never try to help another person posed as a tourist in any other country -- especially Italy if we go there again.) Friendly and supportive to allow us to continue on with our Holiday which had just begun we appreciated their support. Their breakfast is one of the best for the range of value we wanted for our accomodation. WiFi support was great since Italian is not our native Language.
4 out of 5
Recommended
for Couples
by Chris from Portsmouth, UK

Good

Posted 17-Mar-2014 on Hotels.com
The hotel is located in an ideal place, almost halfway between Rialto Bridge and St Mark's Square with a 5 minute walk to each. The room was beautifully decorated though the pillows were very hard and the bathroom was a little old looking. Also the shower was placed in such a way that the shower screen was of almost no use and water sprayed everywhere. The A/C wasn't working but then I suppose it was only March. Breakfast was a fairly standard buffet; not bad. Overall we were happy with our stay and would probably recommend to a friend.
4 out of 5
Recommended
for Couples
by A verified traveller

Perfect spot to see Venice!

Posted 10-Mar-2014
Pros: All good- no complaints at all.
Cons: Slight smell in shared areas of annex! We had about 50 steps up to our room which we could have been warned about- no lift in annex!
Location: All of Venice within easy reach!
Lovely room, staff and breakfast- what more do you need? The hotel annex where we stayed was not as smart as the main hotel but it was fine for a base to sight see. We would go back.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great room.

Posted 25-Feb-2014
Hotel (annex building) was just right for our 4 night stay - would recommend it to anyone. Staff very friendly and helpful. The only downside - noisy neighbours on the last night - very thin walls !
3 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 01-Feb-2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by ant and kay from surrey england

Very good Venice hotel

Posted 05-Jan-2014
Can't complain about anything at this hotel. Staff helpfully and friendly, fantastic location but difficult to find at first but getting lost is gd fun on Venice as you get to experience Venice very clean and tidy
5 out of 5
Recommended
for Personal Event
by Brian from NYC

AMAZING!

Posted 05-Jan-2014 on Hotels.com
SO PERFECT!!!
5 out of 5
Recommended
for Everyone
by A verified traveller

This traveller left a rating score only Posted 31-Dec-2013