“DON'T GO”

Staying at The Gritti was a HUGE disappointment. It was a special trip and I wanted to be sure we were looked after. We upgraded our room on arrival as the first room was a disaster. We ended up in one of the best rooms overlooking the Grand Canal. The decor was that of a 2* hotel. The ancient bathroom was up several steps. The windows with the glorious view did not open as the dowdy curtains hung too close to them. The furniture was broken and simply junk. The walls were painted in a finish that passed as trendy in a station hotel in an industrial town in around 1981. The staff were rude and unhelpful and worst of all you were forced to listen to the songs of Andrew Lloyd Webber being played at shattering volume on the terrace below until midnight every night. It was therefore impossible to sleep and no one seemed to care much. The terrace is glorious and makes you forget the vastly inflated prices that you are paying for a drink. I don't mind spending my hard earned money on a quality experience - but this wasn't it. I have stayed at the Bauer, the Danieli, and the Cipriani - all these are in a different class entirely to the Gritti which should be closed and repaired immediately. A legend of Venice is now a joke. I could go on - but you must have got the message by now. Don't go.

“not bad”

for me its not bad but not a perfect one

“Gritty Palace luxury retreat”

The weekend was perfect. The flight was on time and the BA service was impeccable as expected. The Gritti Palace is and will always be one of the best hotels in Venice and I would not hesitate in staying there again as the guests are treated like gods and staying in a place with such history is a must do. Venice is expensive, but that is to be expected as the city is in itself a 5 star location. Expedia is a wonderful tool to organise your trips and vacations and I will continue to use their service for all my travel requirements.

“Wonderful first class historical Venetian Hotel”

The Gritti Palace Hotel is beautiful but expensive. Drinks on the terrace bar is a wonderful experience with fantastic views. Breakfast very good but currently 30 euros per person. We didn't eat in the restaurant but it was fully booked on Saturday night so presumably is good. Room was lovely but very few have views, we had a view of a gloomy courtyard but we had a good rate so didn't moan, and were hardly in it. Spotlessly clean. Friendly and helpful staff. Great location.

“Fabulous hotel in everyway!!!”

Loved it-the rooms the restaurant, the food, the service, the concierge-all over the top!

“Over Priced”

Nice hotel but way over priced, but so is everything in Venice. The Bar staff were terrific, the conceirge and check-in staff were OK. I was expecting a canal view room but got no view at all.

“A hotel with 5-star prices and 4-star service”

My wife and I spent 5 nights at this hotel in late March'09. The hotel location is super. It's ~ 7 min to San Marco, ~15 min to Rialto and ~10 min to Academia. It's on the Grand Canal (although just a few rooms have Grand Canal views, ours didn't), a vaporetto station is around the next building. Because it's ON the canal, it's subject to floods. One happened during our stay. Boy, it was fun! Our room was very clean and not large, but enough for 2. The bed was super comfortable. All the walls are covered with fabric. All the furniture and mirrors are very old (or have antique look) - beware, high-tech lovers :) It's NOT a hotel for those who like modern deluxe hotels. Pricing for additional services in the hotel was the thing we didn't enjoy. For example, a buffet breakfast costs around $140 for 2! So, if we want to eat on the famous terrace, it's gonna cost you. Another example. If you want a ride to Marco Polo airport from the hotel, it'd cost you around $230. Also, we didn't like the fact, that we had to open the heavy hotel doors by ourlelves all the time. Not a 5-star hotel feel...

“Das Gritti lebt mehr von seinem Ruf als von Tatsachen”

Tatsache ist, dass das Preis/Leistungsverhältnis in keinster Weise, auch nicht in Venedig stimmt. Das gesamte Hotel wirkt verstaubt und das Schlimmste ist, dass der Großteil des Personals alles andere als freundlich ist. Das fängt an beim Concierge (davon gibt es eine Menge, die aber alle den gleichen Dünkel haben) bis zum Personal in der Bar und im Restaurant. Der Service am Abend auf der Terrasse des Hotels Gritti war der Schlechteste den ich jemals in Italien erlebt habe (und das bei horrenden Preisen!) Einzig das Front desk Personal war stets bemüht und zuvorkommend.

“Vornehmes Luxushotel in bester Lage”

Der Palazzo Gritti dürfte so in etwa das beste Hotel im Zentrum von Venedig sein. Das gilt vor allem, wenn man alte Häuse mit antiker Einrichtung mag. Das da nicht alles in neuwertigem Zustand ist, sollte bekannt sein. Antik ist nun mal selten neuwertig. Wir hatten einen Raum Grande Deluxe. Zimmer 220. Nach den Bildern bei Expedia und auf den Webseiten des Hotels hatte ich eigentlich einen Balkon erwartet. Diese Erwartung wurde nicht erfüllt. Aber es war trotzdem ein schönes, geräumiges Zimmer. Der Service war erstklassig.