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Hotel Dona Palace

San Marco 391 Venice, 30124 Italy

Former Venice palace behind Basilica di San Marco

By Grand Canal
Built in the 15th century by a Venetian noble family, this converted palace overlooks a side canal off Venice's Grand Canal and lies 50 metres from St Mark's Square and Basilica. Show more
Garden courtyard
Guests of the Hotel Dona Palace can relax in the garden courtyard adjacent to the hotel's water-taxi dock and in the lounge, which features the palace's original ceiling and Byzantine arches.
TV and Internet
Air-conditioned guestrooms feature 19th-century-Biedermeier-style furniture and come equipped with LCD TVs, safes, minibars, and complimentary wireless Internet access. Hide

GUEST REVIEWS

4.5out of 5

Expedia Guest Rating

96%

of guests recommend

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 29/06/2013. The check-out date cannot be after 29/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Standard twin/double room
One queen bed or two twin beds. High ceiling, desk, tufted leather headboard, and 19th-century-Biedermeier-style furniture. Air conditioning, LCD TV with satellite channels, complimentary wireless Internet access, safe, minibar. Marble bathroom with shower or tub. Turndown service.
Junior suite
One king bed or two twin beds, and one sofabed. High ceiling, desk, tufted leather headboard, and 19th-century-Biedermeier-style furniture. Air conditioning, LCD TV with satellite channels, complimentary wireless Internet access, safe, minibar. Turndown service. Marble bathroom with bathtub only.
Suite
2 twin beds. Sofa bed. Canal view. High ceiling, desk, tufted leather headboard, and 19th-century-Biedermeier-style furniture. Air conditioning, LCD TV with satellite channels, complimentary wireless Internet access, safe, minibar. Turndown service. Marble bathroom with bathtub only.
Deluxe double
1 double bed. Desk. In-room safe. LCD television. Cable/satellite television channels. Direct-dial phone. Minibar. Bidet. Makeup/shaving mirror. Bathroom phone. Hair dryer. Complimentary toiletries. Blackout drapes/curtains. Turndown service. Air conditioning. Climate control. Window opens. Smoking permitted. Daily housekeeping.
Single Room
1 bed. Desk. In-room safe. Wireless high-speed Internet access (complimentary). LCD television. Cable/satellite television channels. Direct-dial phone. Minibar. Bidet. Makeup/shaving mirror. Bathroom phone. Hair dryer. Complimentary toiletries. Blackout drapes/curtains. Turndown service. In-room childcare (surcharge). Rollaway beds available. Cribs (infant beds) available. Air conditioning. Climate control. Window opens. Daily housekeeping. Smoking permitted.
Executive Suite
1 queen bed or 2 twin beds. Desk. In-room safe. Wireless high-speed Internet access (complimentary). LCD television. Cable/satellite television channels. Direct-dial phone. Minibar. Bidet. Makeup/shaving mirror. Bathroom phone. Hair dryer. Complimentary toiletries. Blackout drapes/curtains. Turndown service. In-room childcare (surcharge). Rollaway beds available. Cribs (infant beds) available. Air conditioning. Climate control. Window opens. Daily housekeeping. Smoking permitted.
Royal Suite
1 king bed. Desk. In-room safe. Wireless high-speed Internet access (complimentary). LCD television. Cable/satellite television channels. Direct-dial phone. Minibar. Bidet. Makeup/shaving mirror. Bathroom phone. Hair dryer. Complimentary toiletries. Blackout drapes/curtains. Turndown service. In-room childcare (surcharge). Rollaway beds available. Cribs (infant beds) available. Air conditioning. Climate control. Window opens. Daily housekeeping. Smoking permitted.
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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Policies
  • Check-out time is Noon
  • Check-in time starts at 2 PM
  • Pets accepted
  • Pet policy - dogs and cats only
  • Maximum number of pets per room - 1
  • Pet maximum weight in kg is 2
  • American Express accepted
  • Diners Club accepted
  • MasterCard accepted
  • Visa accepted
Mandatory Fees and Taxes
  • The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.
    • A tax is imposed by the city: EUR 4 per person, per night for guests 16 and older and EUR 2 per person, per night for guests aged 10-15 years old. This tax does not apply to residents of Venice City. Further exemptions may apply, subject to submission of proper documents to the property, to patients, their companions and people staying in the city for specific purposes/duties. The tax only applies to the first 5 nights of a stay, and is collected at the property in cash. 50% reduction applies for 2011: from 1 November to 4 December and 12 to 22 December and for 2012: from 9 January to 3 February, 23 February to 31 March, 1 November to 2 December and 10 to 22 December.
  • The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change.

Property Amenities

  • Bar/lounge
  • Room service (limited hours)
  • Total number of rooms - 27
  • Multilingual staff
  • 24-hour front desk
  • Laundry facilities
  • Babysitting or child care
  • Elevator/lift
  • Number of floors - 5
  • Air-conditioned public areas
  • Complimentary newspapers in lobby
  • Complimentary breakfast
  • Concierge services
  • Dry cleaning/laundry service
  • Internet access - wireless
  • Medical assistance available
  • Porter/bellhop
  • Tour assistance
  • Wireless (high-speed) Internet access - complimentary

Rooms

Hotel Dona Palace, Venice, offers 27 air-conditioned guestrooms and suites spread over five storeys. Decor varies but all rooms feature high ceilings, desks, tufted leather headboards, and 19th-century-Biedermeier-style furniture.

Amenities include LCD televisions with satellite channels, complimentary wireless Internet, safes, minibars, and marble bathrooms.

Hotel Dona Palace, Venice,  Italy, Rooms Guest Room

Room Amenities

  • Wireless Internet access
  • Cable/satellite television channels
  • Air conditioning
  • Climate control
  • Blackout drapes/curtains
  • Internet access (complimentary)
  • Direct-dial phone
  • Minibar
  • Wake-up calls
  • Daily housekeeping
  • Turndown service
  • Bathroom phone
  • Makeup/shaving mirror
  • Bidet
  • Complimentary toiletries
  • Hair dryer
  • In-room childcare (surcharge)
  • Electronic/magnetic keys
  • Desk
  • LCD television
  • In-room safe
  • Window opens
  • Smoking permitted
  • Rollaway beds available
  • Cribs (infant beds) available
  • Hypo-allergenic bedding available
  • Wireless high-speed Internet access (complimentary)

Dining

Guests of Hotel Dona Palace enjoy a complimentary American buffet breakfast each morning.

The Cocktail Bar - Second-storey bar-lounge open late morning to late night for snacks and drinks. Expansive lounge room with high wood-beam-and-tile ceiling, marble floor, highly polished wood bookshelves, yellow and red leather armchairs, potted plants, and balcony with side-canal views through four Byzantine arches. Adjoining bar room with parquet floor and etched frosted-glass windows.

The hotel does not have its own restaurant, but guests receive a 15 percent discount at HK Wine Bar & Restaurant which is owned by the hotel.

Hotel Dona Palace, Venice,  Italy, Dining Dining

Recreation

  • Golfing nearby
  • Golf - driving range nearby
  • Personal watercraft nearby
  • Swimming nearby
  • Sailing nearby
  • Motor boating nearby
  • Running track/path nearby
  • Fishing nearby

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Hotel Dona Palace

4.5
out of 5
avg. guest rating
Hotel service:
4.5
Hotel condition:
4.4
Room cleanliness:
4.6
Room comfort:
4.4
Location:
4.6
Neighbourhood:
4.5
97%

of guests recommend

out of 63 reviews

Write a review of this hotel

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A Traveller from Perth Australia
5.0
out of 5
Recommends this hotel
Posted 20 Dec 2011

“great position”

On the canal, close to St Mark's Square, helpful staff what more could you want.

Helena H from London
5.0
out of 5
Recommends this hotel
Posted 9 Nov 2011

“Second stay there. Great location”

This is the second time I stayed in this hotel. The first time several years ago I was in a suite on the second floor and this time stayed in a junior suite on the 4th floor. Actually preferred the junior suite, it was a huge room (room 48) with a canal view. The breakfasts were good, it is rare to get any hot food at breakfast in italy so the eggs and bacon/ham were very nice. Everything was great. The location is so central it is amazing.

Area recommendations
Stay in saint marco so you can walk around early in the morning and late at night to avoid the swathes of tourists.
Alex D from London, UK
5.0
out of 5
Recommends this hotel
Posted 14 Sep 2011

“Fantastic”

A small hotel in a traditional decor. I opted to upgrade to the suite, which although expensive, offered a very large room with jacuzzi and canal view, as well as a safe, hair dryer etc. The staff were fluent in English and very helpful. There is a small but lovely terrace backing right onto the canal where you can sit for drinks, although you have to ask at reception for a waiter to be sent as they are not stationed there. The location is perfect - easy to find, facing a canal on 2 sides, and just 2 mins walk from St Marcs Basilica but not right in the hussle of the square. Breakfast was pastry, cake, egg and bacon with tea coffee etc - as you would expect - in a lovely room with polite staff. The hotel cleanliness and decor was great. I could not fault this hotel at all.

Area recommendations
San marco is a must, but is very (very!) expensive and crowded! The island of Murano is serene and worth a visit, and Rialto is good for shops and restaurants.
Getting there
A water taxi from the airport is very expensive - 110 Euros each way as a set fare, but they are very cool! You speed along overtaking all the water buses! the water bus (alilaguna) is the easiest option at 25 euros return and no connections - however the journey takes 1 hour to rialta or 1.10 to san marco, and you will also have to wait for the bus...sometimes up to 1 hour. The cheapest option is the express coach to piazzale roma, then the water bus to your destination, which is about 20 euros return and quicker than the alilaguna.
What to pack
it is possible for the streets to flood, so waterproof shoes could be useful!
Shopping
The Murano glass sculptures and vases are absolutely amazing, but bring 400-5000 Euroes with you if you want to take one home! The quality and design stands out. they are about the same place in Murano itself as in Venice so not worth a special trip just for that.
Dining
Hit and miss! ignore the reviews and find your own restaurants. We had a poor meal at a top rated restaurant and an excellent meal at a low rated restaurant.
Nightlife
There aren't any music bars that we found. Best to research in advance where a late night bar is, as the only place we found was the hard Rock cafe, which is expensive and lacks atmosphere. The Venic jazz club is excellent for music but 20EUR entry and closes early (11pm).
Susan P from Toronto
5.0
out of 5
Recommends this hotel
Posted 11 Sep 2011

“An oasis of calm”

A very comfortable, very quiet hotel right in the midst of all the action. Our room was huge and had a view of a small bridge and canal - very Venice.

Betty G from Florida
4.0
out of 5
Recommends this hotel
Posted 26 Aug 2011

“Impressive”

Hotel was well located, clean, large room and was overlooking the canal. Hot breacfast included...what more can you ask for.

Area recommendations
Saint Marks Square
A Traveller from London
5.0
out of 5
Recommends this hotel
Posted 15 May 2011

“Magic weekend!”

Hotel Dona Palace made our Venice experience an amazing one! Our suite was beyond amazing - the ceiling height, the beautiful Venetian furniture, the crisp linens in the lovely bed... The hotel staff were incredibly friendly and helpful! Warmly recommended - we will certainly go back and stay there again. Our suite faced the canal with all the rustle and bustle it brings, but we liked the feeling of being "in the middle" of the exciting Venice life and enjoyed hearing and seeing gondolas with serenading vocalists through our windows!

Area recommendations
Try to stay as near as possible to St Mark's Square, the venture out from there!
Hadi J
5.0
out of 5
Recommends this hotel
Posted 20 Mar 2011

“Hadi”

Hotel location is new S. Marco. Very easy to access with WaterBus or WaterTaxi. Stayed in Junior Room. Room was wonderful. Silent. Clean. Large room. Very clean and comfortable bathroom. Very small TV (not suitable for room size). Internet is good. Breakfast has a few items.

gabriel from Brighton
5.0
out of 5
Recommends this hotel
Posted 14 Mar 2011

“one Word "Fantastic"”

If you thinking to go to Venice this hotel is the one for you round the corner of the main square in that beautiful city. And the quality of the hotel is excelled, when I back to Venice. I sure I will use this hotel again.

John R from London
5.0
out of 5
Recommends this hotel
Posted 27 Feb 2011

“Loved it!”

Loved this hotel, its location and service. Both the front desk and breakfast staff were friendly and very helpful and couldn't do enough. The room was good, clean and great shower. Would definitely recommend and stay again.

When to go
If you can go in the winter as less peoply, cheaper and you are not battling to constantly stay cool!
Mary T from Miami, FL
3.0
out of 5
Recommends this hotel
Posted 20 Nov 2010

“Would return with some reservation.”

Perfect location. We were upgraded which was wonderful. The service desk was mixed. The morning person was super however, the later help was distant and you got the feeling you were a drag on them when you requested an answer or direction. So mixed reviews on service. They offered discounts on several nearby restaurants that were part of their properties. We tried only one of them and it was not worth the discount. My advise would be to avoid them. There are too many great places in Venice to waste time in unremarkable ones. Overall, it was a good place for us to hang our hats for our wonderful visit to Venice.

Hotel Dona Palace

San Marco 391 Venice, 30124 Italy

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Nearby Points of Interest

  • Galleria Stampalia - 0.1 km / 0.1 mi
  • Procuratie Vecchie - 0.2 km / 0.1 mi
  • St Mark's Campanile - 0.2 km / 0.1 mi
  • Bridge of Sighs - 0.2 km / 0.1 mi
  • Le Zitelle - 0.2 km / 0.1 mi
  • National Library of St Mark's - 0.2 km / 0.1 mi
  • Doge's Palace - 0.2 km / 0.1 mi
  • Procuratie Nuove - 0.2 km / 0.1 mi
  • Correr Civic Museum - 0.3 km / 0.2 mi
  • St. Mark's Clocktower - 0.3 km / 0.2 mi
  • St. Mark's Basilica - 0.3 km / 0.2 mi
  • Goldoni's House - 0.4 km / 0.3 mi
  • Palazzo Contarini del Bovolo - 0.4 km / 0.3 mi
  • Scuola Grande di San Marco - 0.4 km / 0.3 mi
  • Basilica di San Giovanni e Paolo - 0.4 km / 0.3 mi

Location Highlights

  • In historical district
  • Water nearby

The closest major airports to Hotel Dona Palace are:

Venice (VCE-Marco Polo) - 7.7 km / 4.8 mi

Treviso (TSF) - 26.5 km / 16.5 mi

The preferred airport for Hotel Dona Palace is Venice (VCE-Marco Polo).

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Venice, Italy (VCE-Marco Polo)

Area:

San Marco, Venice, Italy: San Marco (St Mark’s) is quintessential visitors’ Venice. The Piazza San Marco, famous for its pigeons, campanile, basilica, Palazzo Ducale (Doge’s Palace) and expensive cafes, is unmissable. The waterfront views are legendary and more gondolas depart from here than anywhere else in the city. In season the Piazza teems with day trippers though just a block or two away streets are quiet and offer more museums and palaces to explore.

Hotel Dona Palace

San Marco 391 Venice, 30124 Italy

Most recent booking for this hotel: less than 10 hours ago.
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