Ratings based on 1,221 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Jerusalem

one of the best in Venice

Posted 15-Dec-2014
Pros: Every thing and specialy the room with the view
Cons: Chatel to Plz, le Roma Free Wireless internet in Rooms
Location: I dont know
I spent 3 days in this great hotel and this is the 4th time I stay in this hotel It was very good experience . There is a free chatel to Zatre and San Marco from 9h00 to 12h30 the staff very kind specialy Abdul and Lilian in the Rialto Bar and Lounge
4 out of 5
Recommended
for Couples
by A verified travellerfrom London

Nice hotel, but rooms a bit tired looking

Posted 03-Dec-2014
Pros: Staff helpfulness, interesting exterior of building.
Cons: house keeping, room cleanliness, maintenance of decor of rooms.
Location: Guidecca is nice and quiet, but there are not many cafes or resturants nearby, so reliant on the Hilton boat service to take you to St Marks or elsewh
The hotel is pleasing from the outside and the lobby are and main concourse is nicely maintained and pleasing to the eye. The individual rooms vary quite a bit. The first room we were allotted on arrival was at the back of the hotel overlooking the air conditioning plant and a brick wall - pretty dreary. This was a superior or deluxe room. Payment of a further 50 euros per night upgraded us to a room with a view at the front. The furnishings, fixtures etc are not great. The room looked a bit tired with stained carpets, worn upholstery etc. The interior decor is also very unimaginative and rather out of date. Room cleanliness was also not particularly good. Surfaces etc were a bit sticky. In terms of value for money it is a medium rating only. Staff were however very helpful and invariably polite. All in all it was still a good stay, but recommend specifying rooms, as out first allotted room was a bit depressing and not somewhere special, as I had hoped. when you add on the extra money for a room with a view of the sea, it is not quite such good value. Fine for a conference perhaps, but not for a romantic holiday. The location of the hotel is quite isolated, and the selection of local restaurants, cafes etc a bit limited/ However, it was pleasantly quiet at night.
Comment from Hotel Management
04-Dec-2014
Dear Mr. Mike, thank you for taking the time to write a review for us. We are pleased that you enjoyed your stay and liked our structure, lobby, staff and quietness. We are sorry if you thought that the layout of the room and the cleanliness were not up to standard, we will pass your comment to our Executive Housekeeper in order to improve our service. As you noticed, we have rooms with lagoon view and rooms with internal view or courtyard view. The rooms with view are a different category and a different price range applies. On our website we advertise both types, with the relative prices. On Giudecca island there is a selection of typical Venetian restaurants and bars, which are much less touristy than those in the San Marco and Rialto area. We thank you again and look forward to welcoming you back Thank you and best regards Riccardo Ranzato Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified travellerfrom hdg

Très accueillant !!!

Posted 02-Dec-2014
Dommage il pleuvait durant notre mais sinon tout s'est très bien passé.
Comment from Hotel Management
07-Dec-2014
Cher client, Merçi pour avoir lassé çe commentaire. Nous sommes hereuses de lire que votre séjour au Hilton Molino Stucky Venice vous a convenu. Nous espérons vous accueillir prochainement au Hilton Molino Stucky Venice. Cordialement Riccardo Ranzato Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Schönes Hotel auf der Giudecca

Posted 26-Nov-2014
Schönes Hotel auf der Giudecca gegenüber von Venedig. Sehr ruhig, stilvoll umgebaute alte Getreidemühle. Wie üblich bei Hilton sehr gutes Frühstücksbüffet, abends waren wir im Bacaromi- Restaurant essen, sehr schmackhaftes Essen zu angemessenen Preisen. Der Service war wie immer gut, alle teammitglieder waren sehr freundlich. Nachteil ist, dass man nach Venedig immer mit dem Shuttle-Boot fahren muss und nicht mal eben ins Hotel gehen kann, um etwas zu erledigen oder die Kleidung zu wechseln.
Comment from Hotel Management
28-Nov-2014
Sehr geehrter Gast, vielen Dank für Ihre positiven Kommentare über Ihren Aufenthalt im Hilton Molino Stucky Venice. Es freut uns sehr, dass Sie einen angenehmen Aufenthalt hatten und unsere Fruhstuck, Bacaromi-Restaurant und Service genossen haben. Wirklich unsere Position ist eine unserer Stärken, weit weg vom Lärm und Verwirrung des San Marco. Wir freuen uns darauf, Sie hoffentlich bald wieder bei uns begrüßen zu können und verbleiben mit freundlichen Grüßen Riccardo Ranzato Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified travellerfrom london

5 star experience

Posted 24-Nov-2014
Amazing view, service etc. Location is only down point as it requires a shuttle (free) boat to go on to main land.
Comment from Hotel Management
28-Nov-2014
Dear guest, thank you for taking the time to write a review and score about our hotel. We are glad you enjoyed your stay and are sorry if you consider our location a low point, as it is actually one of the main features of our hotel, being away from the crowded areas of San Marco and Rialto. We look forward to welcoming you back Best regards Riccardo Ranzato Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Good location

Posted 24-Nov-2014
Pros: Location
Cons: Wifi costs are prohibitive for non-business guests
Location: Do wander along the island and take a coffee in one of the nearby cafes (where the locals eat). They are cheap and bursting with atmosphere.
Hilton Molino Stucky is located on an island just south of the 'main' Venice city. The crossing takes just minutes and can be done via a courtesy waterbus or by public transport (we chose public transport as it was more frequent). The hotel is of a very high standard. The fee for WiFi is very expensive, but to be expected for this type of hotel (primarily business I would guess). The staff were great and I would thoroughly recommend this hotel.
Comment from Hotel Management
28-Nov-2014
Dear Mr. Barry, thank you for taking the time to write such a nice review. We are very glad to see that you enjoyed your stay and particularyl appreciated our location, standards and staff. We thank you again and look forward to welcoming you back Best regards Riccardo Ranzato Guest Relations Manager
3 out of 5
Recommended
for Everyone
by A verified traveller

Prima verblijf op La Giudecca

Posted 24-Nov-2014
Prima verblijf gehad, groot hotel. Bootshuttle handig, komt vlakbij San Marco uit. Doordringende lucht van het water op de gangen en bij lift 2. Geen handig conferentie hotel.
Comment from Hotel Management
28-Nov-2014
Dear guest, thank you for your kind review. We are pleased you enjoyed your stay, especially the view and shuttle boat. Please note that the smell of water is common in the whole city of Venice, it is absolutely normal and is due to a very low tide. We look forward to welcoming you back Thank you and best regards Riccardo Ranzato Guest Relations Manager
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Amstelveen

Prachtig gelegen hotel aan het water

Posted 19-Nov-2014
Pros: mooie ligging, prachtig gebouw. Oude uitstraling.
Cons: Zie boven opmerkingen over Wifi en milieubewustheid
Location: Venetië is natuurlijk prachtstad.
Mooi hotel en uitstekende verzorging. Wat opvalt is dat je in dit hotel nog steeds moet betalen voor Wifi (en de tweede dag nog meer dan de eerste) en dat handdoeken iedere dag verwisseld worden en zelf iedere dag nieuwe stukjes zeep worden neergelegd en oude weggehaald. Niet echt met de tijd meegegaan dus.
Comment from Hotel Management
28-Nov-2014
Dear Mr. Erik, thank you for taking the time to leave a review about our hotel. We are pleased you enjoyed your stay here. Please note that we do offer a complimentary wi-fi service in all our public areas. We look forward to welcoming you back Best regards Riccardo Ranzato Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Calgary, AB

Great hotel option for Venice and area

Posted 12-Nov-2014
Pros: Complimentary shuttle to Venice, rooftop bar/pool, away from the chaos in Venice proper, quick and convenient walk to water taxi, fantastic breakfast
Cons: Meals at hotel very pricey (i.e: 18 Euros for a clubhouse)
Great rooms, great buffet breakfast, great pool/rooftop patio, great views of venice
Comment from Hotel Management
28-Nov-2014
Dear Guest, thank you for your kind review and comments. We are happy to see that you enjoyed your stay, especially our rooms, breakfast and views. We look forward to having you here again Best regards Riccardo Ranzato Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Giudecca Venecia

Confortable y cómoda

Posted 10-Nov-2014
La última vez que estuve en Venecia, el hotel estaba a 80m de San Marcos. Por eso tenia mis reservas en principio, pero fue un rotundo acierto la eleccion del Molino Stucki y la Giudecca para pasar cuatro días maravilloso sin aglomeraciones. Era muy tonificante la salida en vaporetto y relajante el regreso por el mismo procedimiento con horarios muy convenientes.
Comment from Hotel Management
28-Nov-2014
Apreciado Sr. Florentino, Ante todo quisiéramos agradecerle el haber elegido Hilton Molino Stucky Venice durante su pasada visita a la ciudad así como el habernos enviado su opinión en referencia a su estancia. Le agradecemos sinceramente todos y cada uno de sus comentarios positivos en referencia a nuestro nivel de servicio, los cuales serán debidamente compartidos con todos nuestros empleados. Esperamos poder darle la bienvenida de nuevo a Hilton Molino Stucky Venice. Atentamente Riccardo Ranzato Guest Relations Manager