Ratings based on 1,294 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified travellerfrom Cheshire, England

Faultless

Posted 30-Mar-2015
Pros: Comfortable, spacious, peaceful
Cons: More shuttle services across the water earlier in the morning and later at night
Location: There was little to do within walking distance but getting across the water to all the main sights was quick and easy with the free water shuttle.
I stayed 3 nights for a conference. The room was spotless and was thoroughly serviced every day. The room had everything I needed and the bed was very comfortable. Housekeeping staff and bar staff were friendly and helpful, as were the reception staff and concierge who arranged the taxi transfer back to the airport. There was a good variety of fruit, hot food and cereals for breakfast as well as fantastic chocolate muffins!the view from the Skyline Bar was fabulous. I would like to return with my family.
3 out of 5
by A verified travellerfrom UK

Very Large Hotel in a poor location

Posted 28-Mar-2015
Pros: Staff were most helpful and accommodating.
Cons: Unless you could move the hotel.....and an indoor pool
Location: Poor location, nothing nearby
Hotel was fine although very big. The rooms what you would expect. Drilling banging started at 9am. Breakfast was ok. The main problem was that you needed to use the boat shuttle ( provided by the hotel ) to get anywhere, so there was nowhere local just to wander. Pool was outdoor, so shut.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 28-Mar-2015
War mit meinen Kindern dort. Sehr guter Service, gute Anbindung an die Hauptinsel, Zimmer hätte etwas größer sein können...
4 out of 5
Recommended
for Everyone
by A verified traveller

Great Hotel but a couple of notes.

Posted 24-Mar-2015
This was a very nice, clean hotel with a great view and good onsite food options. The pool was not open during my stay because of the time of year but I'm sure would have been spectacular in the summer months. The only negative was the free shuttle boat to the main island which I did not feel ran frequently enough (every 40 minutes). In addition there was a 2-hour "pause" in the afternoon and evening which meant when we arrived just after noon, we had to wait for 2 hours before we could head in to Venice if we wanted to do it for free. Finally, if you have to catch a flight very early in the morning, be prepared to pay $130 euro for a water taxi as there are no other options. Again though, this was a very nice hotel and if you don't need to be near the action all the time, it is a great option and probably less crowded during the peak season.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Chester, England

Posted 24-Mar-2015
Fantastic hotel, breakfast experience. Shuttle boat great but queue up early or you'll miss out. Great gluten free options for breakfast ✔
Comment from Hotel Management
26-Mar-2015 by Riccardo, Hotel Management
Dear Ms. Karin, thank you for taking the time to write a review about our hotel. We are pleased that you enjoye dyour stay and were happy with our breakfast service and facilities. We look forward to welcoming you back Best regards Riccardo Ranzato Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified travellerfrom LA California/ London UK

This is the nicest friendliness hotel in Venice

Posted 21-Mar-2015
Pros: The staff are ubber friendly and multilingual so if you need anything they're very happy to help. The hotel is an old flour mill that was restored.
Cons: The bottled in room water is €6, maybe they can start a micro brewery and bottle their own water.
Location: Take the shuttle boat across to venice St Marks Square or Zattere. These 2 points you can go to Doges' palace, the Basilica, Harry's bar or HardRock
The Hilton Stucky Molina was the best of the best. We had a king room and it was large and beautifully decorated. The king bed was firm, we had, a small safe, 2 real wood wardrobes, a desk and large flat screen for a hotel. The bathroom was immaculately clean and the tile perfectly spotless. The staff was multilingual and that took a lot of pressure off my poor italian so that I could just relax about communicating. Definitely get the breakfast included because it well worth the money, for cappacinos, fresh juices, and a great selection of either cook to order or massive continental breakfast. The Stucky on the Grand Canal is the tallest building in Venice, so go to the top to the bar or a swim in the incredible pool. The Alilaguna shuttle boats go directly to the hotel from the airport. As you walk down to baggage claim there's a pretty Italian girl selling tickets, so buy the round trip, it's a long about 90 minute boat ride but this can save you hundreds vs a vaporetto taxi. Sit back and take in the water scenery.
Comment from Hotel Management
27-Mar-2015 by Riccardo, Hotel Management
Dear Mr. Daniel, thank you so much for taking the time to write such a positive review about us!! We are extremely happy that you were satisfied with all our services, including bedroom, bathroom, staff, breakfast, view and rooftop Bar! I guess you must have stayed with us in Summer, since at the moment our pool is closed for winter season and will re-open in mid-May. Our hotel does not overlook the Gran Canal, but the Giudecca Canal, however as you pointed out the views are amazing! We look forward to welcoming you back Best regards Riccardo Ranzato Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Potsdam

Nettes Hotel in guter Lage

Posted 16-Mar-2015
Pros: Die Zimmer sind ruhig und gut ausgestattet. Die Terrasse ist mit einem tollen Blick. Gut zum Verweilen für einen Drink. Nettes Personal.
Cons: Die Nutzung des SPA Bereichs und Wlan auf dem Zimmer ist kostenpflichtig und nicht günstig. Das Hiltonniveau ist nicht 100%- ig gegeben.
Location: Das Hotel befindet sich in einer ruhigen Gegend von Venedig. Auf der Insel kann man auch gut essen gehen.
Der Aufenthalt war sehr angenehm. Der Shuttleservice funktionierte gut und pünktlich. Das Frühstück war reichlich und abwechslungsreich. Leider ist die Atmosphäre im Restaurant nicht so gemütlich.
Comment from Hotel Management
18-Mar-2015 by Riccardo, Hotel Management
Dear Michy, thank you so much for taking the time to write the review about our hotel. We are pleased you had a nice stay here and enjoyed our staff, shuttle and breakfast. We are sorry if you did not like the atmosphere in our Restaurant, although we are not sure which one, if the Rialto or the Bacaromi Restaurant. The Rialto restaurant serves international dishes and is a wide area close to our Lobby, while the Bacaromi Restaurant is a more intimate area with windows overlooking the water. We look forward to welcoming you back to our hotel! Best regards Riccardo Ranzato Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Kiel

Beeindruckende Lage

Posted 09-Mar-2015
Pros: Die Bar im 8. Stock mit Superblick und Klasse Bedienung
Cons: Der Spa ist viel zu klein und umständlich organisiert, Fitnesscenter schwach. Checkoutschlange viel zu lang und langsam.
Location: Insellage mit Shuttle in die Stadt, sehr gut organisiert
Hotel ist schön mit kleinen Schwächen. Der Spa und das Fitnesscenter sind schwach, das Hotel ist ein beeindruckendes Gebäude und der Transfer in die Stadt ist gut organisiert.
Comment from Hotel Management
13-Mar-2015 by Riccardo, Hotel Management
Dear Holli and Uli, thank you so much for taking the time to leave a review about our hotel. We are pleased to see that you enjoyed your stay here and you particularly liked our location, shuttle service and the hotel structure. We thank you for your precious feedback and look forward to welcoming you back to our hotel Best regards Riccardo Ranzato Guest Relations Manager
4 out of 5
by A verified travellerfrom Manchester

Posted 09-Mar-2015
Pros: Food and room comfort was excellent.
Cons: Why charge for room internet service? Weather was fantastic but as pool shut nowhere to sit outside and enjoy the sun and view!
Location: Not much..you always had to travel by boat to get anywhere...
Very nice hotel but a little too large and vast to feel intimate. Furniture all looked a little staid for a 5 star hotel.
Comment from Hotel Management
13-Mar-2015 by Riccardo, Hotel Management
Dear Mr. Andreas, thank you so much for taking the time to leave a review about our hotel. We are pleased to see that you enjoyed your stay here and are sorry if you did not feel our hotel as "intimate" and if you were disappointed with the furniture. We thank you for your precious feedback and look forward to welcoming you back to our hotel Best regards Riccardo Ranzato Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 07-Mar-2015
Great hotel experience stayed for 2 nights had a great time. Sky bar and getting the boat everyday to San Marco were particular highlights.
Comment from Hotel Management
09-Mar-2015 by Riccardo, Hotel Management
Dear Guest, thank you so much for taking the time to leave a review about our hotel. I am really glad you enjoyed your 2 nights here and were particularly pleased with the Skyline Bar and our shuttle service. We look forward to welcoming you back Thank you and best regards Riccardo Ranzato Guest Relations Manager