Ratings based on 1,271 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom chiavari

Favoloso....

Posted 02-Mar-2015
Ottimo hotel, in buona posizione, con efficiente navetta, personale gentile e disponibile; ho chiesto piano alto, subito accontentato. Colazione abbondante. In più ottima offerta!! Che dire: da consigliare...
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Torbay, UK

Great view of the city from the rooftop bar.

Posted 27-Feb-2015
Great Hotel, efficient and friendly staff. Fantastic view of the city and the free shuttle water bus was very welcome. Would recommend in fact I already have.
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel, attentive friendly staff

Posted 27-Feb-2015
Pros: What is there to NOT to like?
Cons: We travelled Feb (out of season) we didn't opt for the upgraded room but the hotel wasnt at full facility so an upgrade would have been nice!
Location: Hotel shuttle boat is very reliable and fab for bobbing about on
As a family of 3 (2 adults, 1 child) we have just returned from 3 days in Venice. Hotel is beautiful, clean and the staff were very friendly and helpful. We were based on the 5th floor and although we didn't have any remarkable views the standard of the room was excellent and well maintained each day. We opted for the buffet breakfast at €15 each. Lots of choice, beautifully presentated and the staff were very attentive and courteous. One evening after returning to the hotel we noticed that our sons teddy bear 'Dude' had gone! I nipped to reception and explained the situation. It appears that 'Dude' had in error been taken away with the change of bed linen. He was soon located in Lost & Found, the gentleman on reception was very apologetic and said he would be brought up to our room. I myself had no sooner returned when we got a knock at the door, and Dude was returned in a clear plastic bag. He smelt lovely and appeared to have been cleaned. My son was delighted with this teddy bears additional travels!
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice functional hotel with a wonderful rooftop bar

Posted 22-Feb-2015
Very friendly and helpful staff. The rooftop bar was a particular highlight with great views over Venice. I was there in the winter so the rooftop pool was closed, also most of the restaurants so the food choice was limited and quite expensive. But the hotel staff were happy to recommend reasonable local eateries. One should note that to reach the central island it is a twenty minute water bus.
5 out of 5
Recommended
for Everyone
by A verified traveller

Fijn hotel, goede veerdienst, goed ontbijt

Posted 18-Feb-2015
Goed hotel, sfeervol. Erg lekker ontbijt, goede veerdienst vanuit hotel gratis geregeld
3 out of 5
Recommended
for Everyone
by A verified travellerfrom LA BAULE

RESTAURANT A LA LIMITE DE L ESCROQUERIE

Posted 15-Feb-2015
RESTAURANT PRIX EXAGERES POUR UNE QUALITE NULLE SERVICE LENT PLATS FROIDS SANS GOUT IL FAUT REVOIR LA RESTAURATION sinon nous avons eu a demander tous les jours que la fenetre soit fermee je pense que quand il y a un souci recurent l hotelier doit intervenir en amont et non attendre la demande du client Hilton nous a habitue a mieux
4 out of 5
Recommended
for Everyone
by A verified travellerfrom YZ

Hôtel de standing mais peut être pas de 5 *****

Posted 13-Feb-2015
Pros: Calme et accueil, Grande chambre et Petit déjeuner
Cons: la propreté des moquettes des chambres...le papier toilette, la mise à dispo de pantoufles & les navettes fluviales (horaires).
Location: Peut de chose à voir sur la Gudeccia, peu de restaurants et sinon un fabricant de masque à prix raisonnable..
Accueil charmant et personnel attentif / chambre de bonne dimension équipements et produits de qualité pour la salle de bain, cependant un bémol concernant moquette défraichi ( tâches) c'est dommage et pas de pantoufles... + papier toilette médiocre c'est pourquoi j'estime être en 4 * vu les prix..., le Hilton Copenhague avait un autre niveau pour comparaison. Sinon petit déjeuner américain de qualité grand choix, mais Hilton devrait essayer d'aller plus dans le bio et avoir une Eco démarche plus marquée qu'actuellement. L'emplacement fait qu'il faut utiliser la navette mise à disposition et en complément prendre un forfait vaporetto , sinon attention aux horaires des différents moyens de transport possible surtout de nuit, par contre on est au calme sur la Gudeccia
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Kent, United Kingdom

February visit

Posted 11-Feb-2015
Pros: The comfort and various places to sit quietly when not out and about.
Cons: Posters or leaflets giving daily information regarding any problems with the weather conditions.
Location: A visit to Venice is unforgettable. This was my fourth time, but never before at Carnival time
I stayed at the hotel with a group of people intending to enjoy the start of the Carnival. The hotel relies on boat transfers to the main attractions and as there was a very high tide, and 80 mph winds, I think that the staff could have made the fact that I would have to paddle in 6-8 inches of water to get off the boat, should have been published. I collected a time table from reception that morning and no word was said. However I would recommend a visit to see the many costumes and the fun in February.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Kent, UK

Great hotel retreat!

Posted 10-Feb-2015
We had a fabulous two night stay. The hotel provides a free time-tabled water taxi service over to Venice island which was excellent. The food and drink in the hotel was very expensive but we expected that. We enjoyed the fact that the Hilton was on a separate island as it felt like a nice retreat. the receptionist when we checked in was very welcoming and informative. The breakfast was excellent, they had everything including Japanese! We loved Venice, it is a magical city and we would recommend and stay in this hotel again. Unfortunately one of the restaurants was closed for a few months for maintenance works and so was the rooftop pool which we didn't know about when booking which was a shame.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom london

Accessible and close to water side

Posted 30-Jan-2015
Transport was abut of an issue, very expensive but otherwise if you use the hotel provided one its okay only thing is the time of pick ups is to long