Ratings based on 1,249 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Jan-2015
Excellent location with free water taxi to St. Mark's Square. Nice restaurant close by at next water taxi location. Staff very friendly and helpful. Had to upgrade room, first was small.
Comment from Hotel Management
14-Jan-2015 by Riccardo, Hotel Management
Dear Guest, thank you for leaving such a good review about our hotel. We are very happy that you enjoyed your stay here and liked our free shuttle, staff and upgraded room. We thank you for choosing us and look forward to welcoming you back Best regards Riccardo Ranzato Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Calais

Le confort absolu face à Venise

Posted 13-Jan-2015
Pros: L'emplacement, la desserte directe de la place Saint-Marc, l'accueil, la décoration et la propreté des chambres
Cons: La literie (couvertures) et les petits-déjeuners.
Un week-end de deux jours en basse saison (début janvier, avant le carnaval) au Hilton Molino Stucky. Arrivée 2h avant l'horaire normal du check-in, accueil sympathique et bonne surprise, la chambre est prête. La chambre (suite executive) est spacieuse, la décoration est chaleureuse, les sanitaires propres et en bon état. Il n'y a pas de vue sur Venise, mais la vue sur l'arrière n'est pas désagréable. Juste le temps de poser les valises et de prendre le bateau mis à disposition gratuitement par l'hôtel, qui nous dépose en 20 mn directement sur la place Saint-Marc (liaisons fréquentes, toutes les 1/2 heures jusque tard dans la soirée, pour les noctambules il faudra prendre les lignes commerciales, payantes) Après une journée de visites, retour le soir à l'hôtel, une bonne douche (pas de problème de température) et une nuit de repos que l'on espérait réparatrice. Là, premier bémol : les couvertures, trop légères, ne nous ont pas permis de ne pas avoir froid durant la nuit.(malgré une double demande d'"extra blanket", dont le format timbre-poche était un peu ridicule sur le lit king size...) Le lendemain, petit déjeuner au salon exécutive : franchement à éviter, petit espace sans aucun intérêt avec un choix de déjeuner réduit très en dessous de ce que l'on pourrait attendre d'un hôtel de cette qualité. La salle principale de petit déjeuner, plus bruyante, propose une offre de produits plus étoffée, même si j'ai déjà connu mieux.
Comment from Hotel Management
20-Jan-2015 by Riccardo, Hotel Management
Cher Monsieur Olivier, Nous sommes hereuses de lire que votre séjour au Hilton Molino Stucky Venice vous a convenu. Notre équipe sera fière de découvrir vos gentils commentaires, particulièrement sur l'accueil, notre navette e notre salle de bain. Nous sommes dèsolés si notre Lounge Executive n'a pas Vous convenu. et on ferait le possible pour améliorer notre service. Nous espérons vous accueillir encore au Hilton Molino Stucky Venice Cordialement, Riccardo Ranzato Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Good, discouraged about the view and spa timetable

Posted 10-Jan-2015
Room was big, and bathroom too. The view was less, watching other rooms, what made me feel uncomfortable with light on. The food in the restaurant is good. The staff is friendly and helpful if you ask. The spa is closed at 7pm so a last session needs to bring you back quit early. The fitness is good, s machine was broken but made a way to get to know a new one. Good boatservice for traveling to other islands and airport, close to San Marco if you catch the boat in time or you need to wait an hour. Pitty I didn't know I could go from there to Murano with the alilaguna boat. What saves a lot of time, walking through Venice can be tiring because its not always easy to find the way to the destination in a fast way. So take the time on your way to enjoy those places too. Staff isn't giving lots of info by natural, I guess you need to ask.
Comment from Hotel Management
10-Jan-2015 by Riccardo, Hotel Management
Dear Guest, thank you for taking the time to leave a review about our hotel. We are very glad you enjoyed your stay, in particular the room, staff, food in our restaurant and free shuttle to S. Marco. We are sorry if you thought that our SPA closes early; in summer time it actually closes at 9.00 PM. We thank you again and look forward to welcoming you back Best regards Riccardo Ranzato Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified travellerfrom london

Lovely hotel away from it all

Posted 07-Jan-2015
Pros: location. The hotel is away from the busy part of Venice. Very peaceful .
Cons: have free WiFi available in the room. Free shuttle to start maybe 8.00am rather than 9.00 am
Location: The location is quite nothing much to do other than chill out. There are some restaurants on the island to eat and drink but nothing else on the islan
The only down side of the location is that if you happen to have anything arranged for early morning you may need to a water taxi at the cost of 60 euros if the water bus has not started as the free shuttle from the hotel does not start until 9.00am We took a train journey from the station to a lovely town Bassano De Grappa less than 6 euros single ticket. Very pretty place and a change of scenery for the day for a reason price of a ticket.
Comment from Hotel Management
10-Jan-2015 by Riccardo, Hotel Management
Dear Kim, thank you for taking the time to leave a comment about our hotel. We are happy to see that you enjoyed your stay here; with regards to your comment about the watertaxi, please note that it is true that in winter our shuttle starts at 9.00 AM, but if you need to go anywhere in or outside Venice before that time, please note that there is the ACTV public waterbus, which works 24 hours a day with services every 10 minutes during the day, 20 minutes at night. Therefore, the private watertaxi is not the only option if you need to leave earlier than 9.00 AM. We look forward to welcoming you back Best regards Riccardo Ranzato Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Super séjour !

Posted 05-Jan-2015
Nous avons séjourné au Hilton durant 3 nuits. Le personnel est génial, la chambre super bien équipé et l'hôtel magnifique ! Le petit déjeuner super bon et copieux. Un hôtel que je recommande vivement!
Comment from Hotel Management
07-Jan-2015
Madame, Moniseur, Nous tenons à vous remercier d'avoir résidé au Hilton Molino Stucky Venise. Nous sommes très heureux d'apprendre que vous avez passé un argéable séjour parmi nous, et que nos préstations ont répondu à vos attentes. Nous ésperons avoir très prochainement le plaisir de vous recevoir à nouveau dans notre établissement et dans cette attente, nous vous prions de croire, Madame, Monsieur en nos sentiments dévoués. Cordialement, Riccardo Ranzato Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Birmingham

Great hotel, we'll be back!

Posted 05-Jan-2015
My partner and I had a great stay at this hotel. We found it a bit of a mission to reach it on arrival (we could see it across the water but couldn't find the boat!) but on eventually finding the shuttle it's a great service and free! Couldn't complain about breakfast :) thumbs up! And if you have time you should visit the roof top bar for a night cap and a great view of venice. Only downside is that it's not situated on the main part of Venice so you always had to get a boat across, which you could say is inconvenient, but we knew that when we booked it.
Comment from Hotel Management
06-Jan-2015
Dear guest, thank you for taking the time to leave such a nice review! We are pleased to see that you enjoyed your stay and especially liked our free shuttle, breakfast and rooftop bar. Our position is actually one of the highlights of our hotel, and obviously a guest would know that is not on the main part of Venice at the moment of booking. We look forward to welcoming you back to our hotel Best regards Riccardo Ranzato Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Paris

Hotel grandiose sur une ile proche de Venise

Posted 05-Jan-2015
Pros: Le confort de l'hotel, son cote grandiose.
Cons: - La salle de sport - peu d'equipement et en assez mauvais etat. - La frequence des bateaux navette: trop d'attente pour quitter ou aller a l hotel.
Location: Pas grand chose a faire autour de l'hotel. Il faut prendre le bateau pour rejoindre l'ile principle de Venise (Place St Marc...)
Cet hotel est grandiose, un vrai labyrinthe d'etages et batiments qui rappelle un peu le film "The Shining", sans le cote dramatique evidemment. Chambre tres jolie, bien decoree, confortable, sdb bien equipee. Eviter les restaurants de l'hotel: nourriture bien trop chere par rapport aux restos dans la ville meme et surtout nourriture bien moins authentique. A penser"cet hotel etant sur une ile proche de Venise (10 min en bateau pour acceder a la place St Marc) vous dependez des bateaux navettes de l'hotel. Celles-ci ayant un nombre limite de places (39 par navette) et la frequence etant limitee, il peut arriver d'avoir a attendre 45min pour prendre une navette...
Comment from Hotel Management
10-Jan-2015 by Riccardo, Hotel Management
Cher Monsieur Olivier, Nous sommes ravis de lire que votre séjour au Hilton Molino Stucky Venice vous a convenu. Merçi pour Votre commentaire sur la chambre et le batiment. Notre navette est le moyen gratuit de joindre S. Marco. Si Vous ne voulez pas attendre la navette, il y a aussi le service de bateau public de Venise, chaque 10 minutes, et l'arret est seulement à 2 minutes à pied de nous. Nous espérons vous accueillir encore au Hilton Molino Stucky Venice Cordialement, Riccardo Ranzato Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified travellerfrom LAGNY SUR MARNE

Personnel accueillant Hôtel très propre

Posted 05-Jan-2015
Personnel accueillant Hôtel très propre Restauration divine Navette gratuite pour la place SAN MARCO ponctuelle rien à redire SUPERBE HOTEL
Comment from Hotel Management
10-Jan-2015 by Riccardo, Hotel Management
Cher Monsieur Filipe, Nous sommes hereuses de lire que votre séjour au Hilton Molino Stucky Venice vous a convenu. Notre équipe sera fière de découvrir vos commentaires, en particulier sur la navette et la Restauration. Nous espérons vous accueillir encore au Hilton Molino Stucky Venice ou dans l’un de nos autres hôtels. Cordialement, Riccardo Ranzato Guest Relations Manager
5 out of 5
Recommended
for Families
by A verified traveller

Nice Hotel in Great Location

Posted 24-Dec-2014
Pros: Location and value for money.
Very comfortable and friendly hotel in quiet location 10 minutes away the hustle and bustle of the St Mark's Square district. However, the hotel's complimentary water bus runs frequently from the hotel's own landing stage which is also a stop for the public busses too. The hotel offered us great value and the staff always wore a smile. Would have no hesitation in recommending this hotel to anyone who wants to be able to escape to tranquillity after being amongst the crowded tourist areas.
Comment from Hotel Management
27-Dec-2014
Dear Guest, thank you for taking the time to leave such a nice review about us. We are very pleased you enjoyed your stay and you would recommend our hotel. Thank you so much for highlighting our location as quiet and convenient as away from the most touristic areas, yet easily reachable with our complimentary shuttle bus or public transportation. We look forward to welcoming you back Best regards Riccardo Ranzato Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Jerusalem

one of the best in Venice

Posted 15-Dec-2014
Pros: Every thing and specialy the room with the view
Cons: Chatel to Plz, le Roma Free Wireless internet in Rooms
Location: I dont know
I spent 3 days in this great hotel and this is the 4th time I stay in this hotel It was very good experience . There is a free chatel to Zatre and San Marco from 9h00 to 12h30 the staff very kind specialy Abdul and Lilian in the Rialto Bar and Lounge
Comment from Hotel Management
21-Dec-2014
Dear Ali, thank you for taking the time to leave such a nice review on internet. We are very pleased you enjoyed your stay here and particularly liked our shuttle and staff. I will inform Abdul and Lilian at Rialto bar of your comments! We look forward to welcoming you back Thank you and best regards Riccardo Ranzato Guest Relations Manager