Ratings based on 225 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from sydney australia

A friendly hotel

Posted 21-Jul-2014
Pros: Friendly staff
Cons: SHOWER
This hotel was a very pleasant surprise, much better than your average 3 star. Our room (105) was modern, comfortable and quiet with window onto canal. We would highly recommend this hotel and the very friendly and helpful staff. Breakfast was better than the average italian hotel breakfast, although with machine coffee. (If you ask nicely the waitress can can get a proper italian expresso.) We initially booked for 4 nights but enjoyed our stay so much that we extended for another 2 nights. This hotel is on the island of Guidecca, only accessible by boat, which we hadn't realised when first booked. However it turned out really well. You can escape the crowds and have beautiful views of the main island, especially at sunset. We had travelled to venice by car so left it in Europa garage on 55 Corsa Popolo in Mestre worth the peace of mind of it being in a security car park. Across the road you can catch a bus no 4 to the bus station and then a vaporetto no 2 to Palanca Giudecca. When you get off at Palanca turn left then cross the bridge and take the first or second alley and follow to the end. The hotel is on the right just before another small bridge. (It took about 1 hour from parking to checking in.) The pain? And our only criticism. The shower is terrible - very small and keeps changing temperature from cold to scalding hot - best to hand hold the shower.
4 out of 5
Recommended
for Everyone
by Matt from Sydney

Great location

Posted 04-Jun-2014
Really happy with this hotel.. Breakfast was great.. Bit of a mission to get to (bus then water taxi) or pay more for a direct water taxi... but it's worth it.
2 out of 5
Recommended
for Everyone
by marcmarcy from syracuse ny

Mixed bag

Posted 22-May-2014
Nice location. No ac. Wi fi only in lobby and only worked sporadically. Son's room with inconsistent hot water made showering a disaster.
3 out of 5
by A verified traveller

OK place

Posted 28-Apr-2014
Cons: WIFI! This is a basic amenity
Not a bad spot, you can look out onto the canal but be aware it is not located in a place that you can see out to the main water which is the pretty part. I tried to get a glass of juice after the "breakfast time" and the woman gave a real nasty response rather than just saying breakfast is closed. Be aware WIFI DOES NOT WORK IN THE ROOMS, only in the main lobby.. which does not have tables only a few chairs. I was on a month long backpacking trip staying in hostels the rest of the time and only stayed here for the wifi to do chats for work in a private room so it was a waste. Wifi is better in hostels than here...go figure. Nice enough place, bed was extraordinarily uncomfortable (even compared to hostels)
4 out of 5
Recommended
for Everyone
by K from England

Great value for money

Posted 31-Mar-2014
Pros: Andrea - Very friendly and helpful Breakfast Value for money Cleanliness Awesome hairdryer!
Cons: Tea-making facilities in the room
Location: Giudecca is very quiet out of season which suited us well. Make sure you visit the nearby Trattoria Do Mori for dinner, they were lovely
This hotel is well hidden and a bit hard to find, tucked away down a quiet side street. When we did finally find where we were going, we really did appreciate the peace, a lovely little sanctuary after busy days in the touristy areas! We had a very warm welcome from the lovely gentleman on reception, and nothing was too much trouble for him. The room itself was basic but clean and comfortable. The bed was made for us every day and the mini-bar (which wasn't bad value at all) was restocked. One thing we were a little bit disappointed with was that even though there were tea-making facilities, there was no milk provided and the teabags weren't restocked. The bathroom was lovely, with complementary toiletries. I don't know if it was just our room or if they are all wired up the same, but the lights did turn themselves off automatically after a while, so don't plan an extra-long shower or you'll have to do it in the dark! The breakfast buffet was well stocked and tasty, and the bar prices were quite reasonable. The only thing we were truly disappointed with was the behaviour of some of the other guests who were there on a school trip, who clearly hadn't yet mastered the art of politeness.
2 out of 5
Recommended
for Couples
by JUAN

NO WIFI ON THE ROOMS !!! BOOOOO SO BAD

Posted 19-Mar-2014
Pros: THE CUSTOMER SERVICE AND THE STAFF
Cons: PUT INTERNET ON EVERY ROOM AND GET THE BATHROOMS BIGGER
THIS WHAS AN AMAZING EXPERIENCE ON VENICE THIS HOTEL THE SERVICE IS AMAZING THE PEOPLE ARE SO NICE AND EVERYONE ONES TO HELP YOU BUT THE ROOMS ARE VERY UNCOFTORBLE THE BATHROOM IS SOO SMALL YOU CAN NOT EVEN CLEAN YOURSELF BECAUSE IS WAY TO SMALL AND THE WORST THING IS NO WIFI ON THE ROOMS COME ON ON THIS CENTURY NO WIFI IT SUCKS WE HAD TO STAY ONLY ONE NIGHT BECAUSE I WORK WITH THE INTERNET AND THE ONE ON PUBLIC AREAS JUST ON FRONT OF THE RECEPTION THAT INTERNET SUCKS ALSO SOOOOOO SLOW ANYWAYS I WILL NOT RECOMEND THIS HOTEL BECAUSE OF THAT THANKS
4 out of 5
Recommended
for Everyone
by A verified traveller

Great Hotel - off the beaten path and great price

Posted 18-Mar-2014
Pros: Very clean, modern, quiet, comfortable, etc...
Cons: The wireless internet - was my only disappointment. It's really only accessible in the lobby so that was an inconvenience.
Loved it! The price was unbeatable and the quiet location was something we preferred & truly enjoyed. The rooms were much better than we expected and i was shocked that it was only a 3 star hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel in a great location

Posted 19-Feb-2014
Lovely hotel and helpful staff. Only a few minutes walk from the vaporetto and easy to get around. Would have been 5 for facilities if we had tea in the room.
5 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 09-Jan-2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by Tiina from Lyndhurst

Luxury for good value

Posted 21-Nov-2013
Very happy with everything, would recommend without a doubt.The hotel itself has a warm atmosphere, friendly welcome and beautiful rooms. Location is very good too - its not on the main island, therefor a lot quieter and spacious. The waterbuses work 24 hrs, so you're not going to miss anything.And I would really like to compliment the staff - each and every one of them made you feel as if they were there just for you and were glad to share advice or assist you in any matter.