Once we found this hotel, we found that the hotel was on the second floor (which was listed), however, no elevator, but we did have a wonderful front desk person named Andrew who took all our bags up to the main floor, was courteous, and answered every question about where to go, etc. Room was very tiny and air conditioning was mediocre at best (although you can't expect in 102+ weather that air conditioning would be working all that great). Venice is a city of labyrinths and you must look up on each corner to see where you are. Found Ca Malipiero a good spot to get to St. Mark's and other spots once you figure your way around.