“a great location”

Located just off St Marks Square, very friendly staff. Its a very typical Italian hotel in that its not luxurious and quite basic but can;t be betten for location and value .

“Great Location, So-So Room”

I would recommend this hotel for its terrific location, not for our room. The hotel is just steps off of Plaza San Marco, right in the heart of everything. We loved having an affordable room so close to sights, restaurants, shops and entertainment. The room itself was cute but tiny, with the king-size bed taking up almost all the space in the room. The bathroom was tiny, also. I don't know if all the rooms in the hotel are like this but ours was. So it's a trade-off--location over room comfort.

“Very impressed”

Recommend staying at this motel, good location, very friendly and helpful staff, bedroom very quiet although close to main sites.

“Great location”

The location of this hotel was perfect, just steps away from St. Marks Square. I was concerned about finding the hotel with Venice's many alleyways, but this hotel was very easy to find. The service was OK but not terrible friendly or helpful. The room was clean and everything worked fine. I would definately stay here again.

“Ask for a room on the 4th floor.”

Our room was too small for the bed size -- we had to move it around just to roll our suitcase by -- however the bath was a good size. Because of the closeness of the buildings the room was very dark. Our friends were staying on the 4th floor and their rooms were quite a bit nicer and had a lot of light and a view of the roof scape.

“Super location; not a huge fan”

I have no other hotels to compare in Venice but this hotel is trying hard. The wireless didn't work in the rooms so we had to go to the lobby therefore they did not charge us which was good. We had 2 rooms. We booked as an adult and child in each room and they didn't bother to put us on the same floor. We were given the rooms over the alley that marks some of the highest foot traffic from St. Marks to the Rialto Bridge. While I can say the location is superb this room allocation was probably their biggest undoing from my point of view. I had trouble falling asleep for the party going on in the alley night #1 then night #2 my husband and son couldn't sleep at all and they were 3 floors up! I played music and used ear plugs :) The breakfast was pretty poor but not the worst I have seen. The ladies who worked the breakfast absolutely seem to hate their jobs and every soul who steps into their restaurant. My husbands thermostat didn't work so his room was often overly warm and they would have to override the system. His floor bowed so badly you felt you were on a sinking ship. My daughter's bed needed to be replaced as it bowed as badly. My shower leaked so awful we had to use every towel to soak up the mess. Despite all this we managed the 2 nights and you have to acknowledge the 'quaintness' of a Venetian hotel. It isn't the worst place; would definitely choose another hotel to try next time but that is just me :) Biggest tip: check location from dropoff point- lugging bags.

“Disappointing”

The various people on the front desk were abrupt and seemed reluctant to help. The room was very small, and had a strong damp smell. WiFi was supposed to be free, but they made you go to reception to obtain a separate code for each hour of use, and when my daughter asked for her 3rd code they apparently became irritated and said that they may have to charge her. We could not get WiFi access from the room, but only from a lobby area. There was one computer for guests to use, but this also required the same 1hr codes to be obtained, and connection to the internet seemed slow and unreliable. The food in the hotel restaurant was poor, and not good value. You could not order most of the dishes of food on their own, but only as part of a package with a drink. After checking out you could leave luggage in the hotel, but only in an unlocked room which nobody supervised. All guests had access to the room, so any guest could have left with anyone else's luggage, if they wished, either inadvertently or otherwise.

“Good Times”

Everything was great, of course it was hard to find but everything is tough to find in Venice

“Can't wait to go back”

Excellent location!!! The hotel is located only a few steps from Piazza San Marco which is very convinient. Our room was very good, spacious. The staff was polite and gave us all the information we needed about Venice. The breakfast which was included was very good. We would definetly recommend this hotel to anyone!!!