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Reviews of Hôtel Alizéa

2 out of 5
Hôtel Alizéa
38 Cours Jean Jaures, Avignon, Vaucluse

Reviews

5.2
Rating 10 - Excellent. 4 out of 40 reviews" "
Rating 8 - Good. 5 out of 40 reviews" "
Rating 6 - Okay. 13 out of 40 reviews" "
Rating 4 - Poor. 5 out of 40 reviews" "
Rating 2 - Terrible. 13 out of 40 reviews" "

5.2/10

Cleanliness

6.8/10

Staff & service

4.8/10

Amenities

4.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

6/10 Okay

Stephen, Shelton, Wa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The positives about this hotel are that the staff was really nice and helpful, really excellent staff. The hotel is close to everything, really excellent location. Great price! Large roomy room with the biggest bathtub I've ever seen in a hotel. Unfortunately, the negatives were it was extremely rustic, it really needs a renovation, it's noisy from the street outside being the main city street and the slamming of doors inside the hotel, (plus one night someone smoking set off the smoke alarm at 1 am). It is was dirty with black mold in both the bathroom and sleeping area, and it had a funny smell. Other negative were, not much counter space in the bathroom, a broken toilet seat cover, a bottle cap in the sink causing the water to drain slowly, a shortage of toilet paper, and beds that would have boards unattached if you sat too close to the edge, (I found them easy to repair), and flat pillows. Overall, I've had worse hotels, and if you can live with the negatives the positives can make for a pretty good place to stay in Provence.
Stayed 6 nights in Oct 2018

6/10 Okay

BIRD, CANADA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
It was a very rainy cold night and they had no heat and only one thin blanket on the bed. It is an old and worn building, and the beds, table and chair reflect that. Our room was large, and clean. It was a quiet night. The hotel is situated in a nice are close to a market store and restaurants.
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great location but very old property. Pretty much no noise insulation and room had mouldy smell. Staff were very nice though and let me check in early with no hassle. Good value but probably only good for those on a tight budget!
Stayed 2 nights in Sep 2018

4/10 Poor

Len, Malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort
Hostel condition
problem with lights in room,staircase very steep,room is warm,bed uncomfortable.Good part is,excellent location,near to train station and city centre.
Stayed 1 night in Sep 2018

2/10 Terrible

Holly

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid this place.
Alizea is very dirty. I was bitten several times by what I hope and pray were mosquitoes, but fear were bedbugs. The entire hotel needs a DEEP cleaning from top to bottom. Also, the pipe that fills the tank of the toilet in my room was leaking, I had to turn the water on for every flush and then off after. The shower head has no holder, very awkward to shower with one hand. Some of the staff were friendly, but others were not at all. I expect a Bonjour or Bon soir Madame every time I enter the hotel and an Au revoir bonne journee or bonne soiree every time I leave. I have worked in hospitality for over 30 years and one of the first things I learned was to make eye contact, smile and give an appropriate greeting or farewell with every guest every time. This goes a LONG way to providing good service and it doesn't cost the hotel any money. I took photos, but can't figure out how to share them from my gallery to this review.
Stayed 5 nights in Sep 2018

10/10 Excellent

tish, akron, ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to all the sites nice restaurants
Great time. Went during theatre month. Lots going on.
Stayed 1 night in Jul 2018

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally unprofessional hotel disrespecting clients
Although we had a reservation, we found the place firmly closed for holidays. So we ended up late at night roaming the streets in an unknown town for somewhere else to sleep. Needless to say this cost us more. The Hotel is therefore totally unprofessional in their outlook and do not give any thought to customers.
Stayed 1 night in Mar 2018
Response from H.L on 27 Aug 2018
Hello, Thank you for taking the time to write your comment, The new owners of the ALIZEA hotel are doing their utmost to change our quality of service, We hope you will give us the opportunity to welcome you in the near future and so make you discover our hotel and its services Hotel Manager

6/10 Okay

Fabrice

Liked: Staff & service
Stayed 1 night in Aug 2021

6/10 Okay

Sabrina

Stayed 1 night in Aug 2021

10/10 Excellent

Frédéric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

2/10 Terrible

Matthieu

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Le Subtil dans la propreté
Bien que l'accueil ait été convenable, le reste est tout autre chose. La première chambre n'avait pas été faite : le lit brièvement fait ( il y avait encore des poils de la personne d'avant), des poussières encore au sol. La lumière principale ne marchant pas, il faut aller à celle du lit. Les toilettes, non fait également. Un peu depitant quand vous arrivez vers 1h du matin pour dormir juste une nuit ! La seconde chambre proposée n'était pas mieux. Même topo pour la propreté. En fait la personne de ménage ne sait pas faire son travail manifestement ! Du plus, les chambres ne sont pas isolées. Enfin, l'hôtel devrait faire une petite rénovation. La photo de l'hôtel présente une jolie photo colorée : où se trouve cette situation ? Personnellement, je ne proposerais jamais cet hôtel à quiconque ! La saleté est un point d'honneur pour un hôtel à respecter.
Stayed 1 night in Aug 2021

8/10 Good

Mahdi

Stayed 1 night in Aug 2021

2/10 Terrible

Michel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

2/10 Terrible

Karine

Disliked: Cleanliness, property conditions & facilities
Hotel à fuir
Hotel tres mediocre - chambre sale : Drap avec cheveux + diverses peluches Sol pas nettoyé /trace sur les murs / interieur coulisses fenêtres + bas de rideaux noires / rideau et bac a douche immondes / lunettes de wc cassée !!! Seul point positif la clim le matelas et l emplacement....mais prix de la chambre beaucoup trop cher et non conforme aux photos sur site !!!
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Petit hôtel à moderniser !
Hotel très bien placé près de la gare et dans le vieux Avignon. Chambre en mauvais état, des travaux non terminés. Mais accueil agréable
Stayed 3 nights in Aug 2021

6/10 Okay

Frédéric

Travelled with family
Bon rapport qualité prix
Hôtel bien situé, parties communes flippantes ! Chambre propre. Climatisation HS a provoqué une inondation dans la chambre. Mais pour le prix et la situation en centre ville , ça passe pour 1 nuit.
Stayed 1 night in Aug 2021

6/10 Okay

philippe

Travelled with family
Clim qui fuit. Proprete des communs douteuse. Chambre tres moyenne.
Stayed 1 night in Jul 2021

6/10 Okay

christine

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
À éviter.
Ne correspond en rien à la description faite sur le site. Pas de drap , pas de taie d’oreiller, climatisation qui ne fonctionne pas, la chambre n’était pas propre du tout. Ne mérite pas les 2 étoiles
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Chambre sans aucun charme même sale brûlure au sol trou dans les mur douche bouchée climatisation bruyante en marche comme éteint Honteux Comment Expedia peut référencer des hôtel de cette catégorie !!!???
Stayed 1 night in Jul 2021

4/10 Poor

Anne

Disliked: Cleanliness, property conditions & facilities, room comfort
Un séjour rapide mais heureusement vu la saleté
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Rent men väldigt gammalt och nerkört hotell. Ingen mat och den lilla gamla hissen fungerade dåligt, det var säkrare att ta trappan.
Stayed 1 night in Jul 2021

8/10 Good

Francoise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel central, chambre petite mais propre,literie tres confortable.
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Très bon emplacement
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Ne correspond pas du tous aux photos présenté sur le site, Belle surprise à notre arrivé, pour un 2* 108€ pas de serviettes, ni savon, ménage pas fait, télé ne marche pas..
Stayed 1 night in Jul 2021

10/10 Excellent

Houssam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Bon séjour dans cet hôtel, la salle de bain était très propre, avec serviettes, tapis de bain et produit de lavage. la chambre était propre aussi, concernant les draps ils étaient lavés mais comportaient des traces de tâches non parti au lavage. Présence d'un chauffage et télévision. Dans l'ensemble correct, idéalement situé à coté de la gare centre, au top pour un court séjour.
Stayed 1 night in Mar 2020

2/10 Terrible

Angelique

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mediocre
INSALUBRITÉ TOTAL . trou ds mur Placard qui donne ds les comble du plafond. Etagere lampe chevet fixer tte bancale Pas serviettes a dispo dans la salle de bain La clim pour chauffage chauffe rien Punaise de lit Cette hotel et une horreur !!!
Stayed 2 nights in Feb 2020

2/10 Terrible

Antoine

Liked: Cleanliness
Disliked: Room comfort
Seul côté positif la position très bien situé.
Stayed 1 night in Feb 2020

4/10 Poor

Pascale, Lamanon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel sale a besoin de rénovation malgré un personnel agréable et une bonne situation géographique en pleine ville
Stayed 1 night in Oct 2018

6/10 Okay

Mauri

Liked: Staff & service
Disliked: Property conditions & facilities
Mais ou menos.
Stayed 1 night in Oct 2018

2/10 Terrible

Peter, Schweiz

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Für 30 Euro viel zu teuer, keine Toilette im Zimmer und es roch nach Urin im 1.Stock, werde dieses Hotel nie wieder buchen.
Stayed 1 night in Sep 2018

4/10 Poor

Patrice

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Hubert

bien situé
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
hôtel central à bas prix
L'hôtel Alizea est très central et le prix est très intéressant. Le confort est très basique : toilettes sur le palier et douche 2 étages plus haut, fenêtre ouvrant sur une zone confinée pour le 1er prix
Stayed 1 night in Sep 2018

2/10 Terrible

Steph, Vendée

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Qui a donné 2 étoiles à cet hôtel miteux ?
Chambre sans lumière du jour (fenêtre avec vue sur canalisations, ni salle de bain (2 étages plus haut, insalubre), ni WC (sur le palier). L'éclairage ne fonctionne qu'à moitié. Les interrupteurs ne sont même pas fixés correctement aux murs. (dangereux avec des enfants)
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Beaucoup de travaux a faire et le mobilier à changer, gros travaux a prevoir
Stayed 1 night in Aug 2018
Response from H.L on 16 Sept 2018
Bonjour, Nous vous remercions d'avoir pris le temps d’écrire votre commentaire, Les nouveaux propriétaires de l’hôtel ALIZEA mettent tout en œuvre afin de changer notre qualité de service, Nous espérons que vous nous donnerez l'occasion de vous accueillir dans un futur proche et ainsi vous faire découvrir notre hôtel et ses services Le responsable d'établissement

2/10 Terrible

CONCEPCION

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pesimo funcionamiento de hoteles.com
No me hicieron la reserva, despues de tenerla pagada, dormimos en la estacion de tren. Estoy esperando que me decuelvan el dinero.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Acessível por trem e TGV, muito central na cidade. Gostei da limpeza. Não gostei do elevador, que tinha defeito para fechar e não podia ser usado na descida sem que alguém empurrasse a porta do lado de fora.
Stayed 2 nights in Jul 2018

10/10 Excellent

ghislaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
petit hôtel simple mais literie confortable accuei
Stayed 1 night in Jul 2018