Ratings based on 70 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.2 Room cleanliness
3.8 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Business Travellers
by Lucianofrom Menezes

Um resort para crianças

Posted 23-Aug-2014 on Hotels.com
É um Resort com todas as qualidades desse tipo de hospedagem. Quartos enormes e limpos. É um resort preparado para famílias com crianças pequenas. Se vc está com amigos ou casal, fuja desse lugar. O Café de manhã não é bom, pois é muita gente e os funcionários não dão conta do fluxo. Infelizmente, eu presenciei uma briga entre os funcionários da recepção com hóspedes. O hotel praticou overbooking. Fiquei assustado. Mas no geral foi bom.
4 out of 5
Recommended
for Families
by Brianfrom Danmark

Rigtig godt hotel

Posted 04-Aug-2014 on Hotels.com
Gode værelser på rent og lækkert hotel, med gode faciliteter, dog kunne flere sportsfaciliteter godt ønskes. Har du råd til "Level" vil det anbefales, Giver lige lidt mere luksus og udnyttelse af hele hotellet, specielt mad situationerne kan godt virke lidt kaotiske, hvis man har "All inclusive" i standard restauranten. Hotellet ligger rigtig godt for tilgang til strand, shopping, barer og restauranter. Kan bestem anbefales.
4 out of 5
Recommended
for Families
by Henrik Poulsenfrom Denmark

Kids friendly

Posted 14-Jun-2014 on Hotels.com
A Nice hotel for people with kids. Also very small children. We only had the reservation with breakfast and The food was ok but not great. The hotel has to Much focus on deviding guests into classes. Huge areas are reserved for "level" guests. Will we where there The space were not used. And other class people had to fight for a spot at The pool. Sauna, spa are not included need to pay for this as Well
4 out of 5
Recommended
for Everyone
by A verified traveller

sehr bequem und angenehm

Posted 29-Sep-2013
Im September ist das Wetter nicht sehr günstig für einen Strandaufenthalt. Das Hotel ist sehr schön und die Lage ist ganz in der Nähe vom Strand. Durch das Hallenbad Muss man auch bei schlechtem Wetter nicht auf das Baden verzichten. Darüber hinaus sind viele Angebote im Hotel wie Massagen, Sport und Musik vorhanden.
2 out of 5
by Boyanfrom Bulgaria

Definitely over-rated at 5 stars

Posted 27-Aug-2013
Pros: Close to the beach. The pool was OK. Nice garage (paid additionally).
Typical all-inclusive hotel. 4 starts will be more appropriate. If you have not chosen the "Level" surcharge (this seems to be a Melia internal sub-brand for higher quality of service), then the experience can be really disappointing. E.g. - even the minibar in this 5-star hotel is empty, if you are not a Level guest. The prices of accommodation and all facilities, foods and drinks are quite expensive, whereas the experience is not on the same level. It can be quite uncofortable to be this hotel's guest, if you have not chosen the all-inclusive package (as in our case). Expedia should think how to present the "Level" room rates, so that it is clear the difference between the quality of stay, if you haven't use them.
5 out of 5
Recommended
for Everyone
by A verified traveller

Wonderful hotel with great services.

Posted 05-Aug-2013
Pros: Clean, spacious and wonderful staff.
I was very impressed with Melia Grand Hermitage. The hotel offers very good conditions, the rooms are spacios and clean, woderful beds, and big bathrooms. Breakfast was very good and i recommend Level upgrade for the peopole who wanna spend a bit more money for a more luxurios holiday. This hotel has made our stay more enjoyable so it is highly recommneded. All my family loved it!
4 out of 5
Recommended
for Families
by Hansfrom Copenhagen

Well functioning hotel

Posted 31-Jul-2013 on Hotels.com
The Melia Hotel is clearly a representative of the higher end hotels in the Golden Sands area. Rooms are large, well furnished and comfortable, nice bathroom and kept clean and tidy by competent house keeping staff. Reception seemed under staffed with very young people for such a large hotel - around 750 rooms and suites. The breakfast buffet was well above average Bulgarian standards and was well maintained by a very hard working (again very young) staff, but nonetheless a chaotic experience with hundreds of guests attacking the food throughout opening hours. The pool was a bad experience - around 400 deck chairs for probably up to 2,000 guests, so unless you got up and reserved chairs with the old 'drape a towel' method at the crack of dawn, you could not use the pool. We gave up on the first day and paid our way into other pool sites in the area. So in summary: Nice, comfortable rooms, hardworking, but inexperienced staff, very crowded breakfast room, hopeless to find a place by the pool.
2 out of 5
by Tinifrom Wien, Österreich

Kein Erholungswert

Posted 25-Jul-2013
Pros: gesamte Hotelanlage
Cons: zu laut, Frühstück
Zu laut, Keine besondere Auswahl bei Frühstück, Abendessen nicht konsumiert, Preis Leistung stimmt nicht,
5 out of 5
Recommended
for Couples
by Jfrom Sverige

Riktigt bra semester

Posted 27-Jun-2013 on Hotels.com
Hade en superbra semester på Melia Grand Hermitage. Bodde i deluxerum med havsutsikt och Leveluppgradering. Rekommenderar verkligen att uppgradera till Level! Kan inte klaga på något, dock var maten lite enformig smakmässigt, hade all inclusive. Dock överraskande bra efterrätter. Brukar alltid vilja åka till nya ställen, men kommer förhoppningsvis tillbaka hit snart.
5 out of 5
Recommended
for Personal Event
by Jefffrom Copenhagen

Super!

Posted 27-Jun-2013 on Hotels.com
The hotel is really worth all the money. Good location (50m) from the beach. Great swimmingpools, both outside and indoor. The staff are also nice. So all in all, a fantastic hotel for a relaxing holiday.