Ratings based on 77 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.5 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller from uk

The Level package it is not worth the money.

Posted 13-Jun-2015
The level it is same food, same everything different restaurant, it is not worth the money, you will spend your money better eating out or opt for normal all inclusive, it is designed to extract the money from those people who have extra. Better to spend the money for treatments rather than paying to just eat in a different Restsurant. Don't be fooled by the level package it is a fraud.
5 out of 5
Recommended
for Business Travellers
by johnjhoey from london

Posted 14-Sep-2014 on Hotels
hard to find any issues except for pillows and be sure to collect your passport in the morning as they do not remind you and several guests left without passports at front desk
3 out of 5
Recommended
for Business Travellers
by Luciano from Menezes

Um resort para crianças

Posted 23-Aug-2014 on Hotels
É um Resort com todas as qualidades desse tipo de hospedagem. Quartos enormes e limpos. É um resort preparado para famílias com crianças pequenas. Se vc está com amigos ou casal, fuja desse lugar. O Café de manhã não é bom, pois é muita gente e os funcionários não dão conta do fluxo. Infelizmente, eu presenciei uma briga entre os funcionários da recepção com hóspedes. O hotel praticou overbooking. Fiquei assustado. Mas no geral foi bom.
4 out of 5
Recommended
for Families
by Brian from Danmark

Rigtig godt hotel

Posted 04-Aug-2014 on Hotels
Gode værelser på rent og lækkert hotel, med gode faciliteter, dog kunne flere sportsfaciliteter godt ønskes. Har du råd til "Level" vil det anbefales, Giver lige lidt mere luksus og udnyttelse af hele hotellet, specielt mad situationerne kan godt virke lidt kaotiske, hvis man har "All inclusive" i standard restauranten. Hotellet ligger rigtig godt for tilgang til strand, shopping, barer og restauranter. Kan bestem anbefales.
4 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 21-Jul-2014 on Hotels
4 out of 5
Recommended
for Families
by Henrik Poulsen from Denmark

Kids friendly

Posted 14-Jun-2014 on Hotels
A Nice hotel for people with kids. Also very small children. We only had the reservation with breakfast and The food was ok but not great. The hotel has to Much focus on deviding guests into classes. Huge areas are reserved for "level" guests. Will we where there The space were not used. And other class people had to fight for a spot at The pool. Sauna, spa are not included need to pay for this as Well
4 out of 5
Recommended
for Everyone
by A verified traveller

sehr bequem und angenehm

Posted 29-Sep-2013
Im September ist das Wetter nicht sehr günstig für einen Strandaufenthalt. Das Hotel ist sehr schön und die Lage ist ganz in der Nähe vom Strand. Durch das Hallenbad Muss man auch bei schlechtem Wetter nicht auf das Baden verzichten. Darüber hinaus sind viele Angebote im Hotel wie Massagen, Sport und Musik vorhanden.
4 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 05-Sep-2013 on Hotels
2 out of 5
by Boyan from Bulgaria

Definitely over-rated at 5 stars

Posted 27-Aug-2013
Pros: Close to the beach. The pool was OK. Nice garage (paid additionally).
Typical all-inclusive hotel. 4 starts will be more appropriate. If you have not chosen the "Level" surcharge (this seems to be a Melia internal sub-brand for higher quality of service), then the experience can be really disappointing. E.g. - even the minibar in this 5-star hotel is empty, if you are not a Level guest. The prices of accommodation and all facilities, foods and drinks are quite expensive, whereas the experience is not on the same level. It can be quite uncofortable to be this hotel's guest, if you have not chosen the all-inclusive package (as in our case). Expedia should think how to present the "Level" room rates, so that it is clear the difference between the quality of stay, if you haven't use them.
5 out of 5
Recommended
by Наталья from Москва

Общий рейтинг на отлично.

Posted 10-Aug-2013 on Hotels
На курорте Золотые пески не в первый раз, поэтому есть с чем сравнивать. Рекомендую именно этот отель поскольку могу утверждать, что цена соответствует качеству. Единственный недостаток- покрытие вокруг бассейна: плавится, издает неприятный запах и пачкает ноги. Впечатление, что постели ли рубероид, густо намазанный гудроном. Однако, нас эта неприятность не беспокоила, так как моя семья предпочитает бассейну море.