Reception

Reviews of The Amayaa

4 out of 5
The Amayaa
The Mall Cantt, Varanasi, Uttar Pradesh

Reviews

6.4
Rating 10 - Excellent. 1 out of 16 reviews" "
Rating 8 - Good. 7 out of 16 reviews" "
Rating 6 - Okay. 4 out of 16 reviews" "
Rating 4 - Poor. 2 out of 16 reviews" "
Rating 2 - Terrible. 2 out of 16 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Lokesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

2/10 Terrible

Caitlin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST HOTEL
The manager was rude, and we booked a reservation and our flight was canceled so we missed the first day of our stay, and we called to tell them, but when we got there the next day they canceled our room without a refund and made us pay again.
Stayed 2 nights in Feb 2018

8/10 Good

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

William

Disliked: Staff & service, property conditions & facilities
Bathroom smelt of urine. Used the travel desk but it was way too expensive for what we got. Hotel is over priced and I would definitely not recommend.

8/10 Good

ilya vinnik, canada

Liked: Staff & service

6/10 Okay

ilya, canada

8/10 Good

David, Wollongong NSW, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Very comfortable & pleasant staff. Good restaurant.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good choice if you don't want to be in the bustle of the Ghats
The hotel is some distance from the the ghats and Ganges so this is not for you if you want to be in the main hype of activity, but a welcome retreat if you want to be away from it all at the end of the day. The staff were not unfriendly but could be more cheerful, one or two on reception gave the impression they didn't want to be bothered with anything other than booking you in and checking you out. That said, most were more than happy to direct us to nearest chemist, travel agent, etc. The rooms were spacious and clean but there was a musty smell in one of our two rooms which I think came from insufficient airing. Otherwise the level of cleanliness and comfort were of a high standard and efficiency with laundry and room service was good. Good value for money if you don't mind paying for the taxi/rickshaw ride into the main areas around the river.

2/10 Terrible

Robert, Canada

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel Ideal Tower, Stay away
Room smelt of must and all linen was damp. Had to sleep with my clothes on. The next day they changed my room but only slightly better, linen still damp. I would recommend the Radisson or even better the Ramada which are in walking distance. I was so dissatisfied with this hotel that I forced myself to write a review which is not my thing.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good luxury hotel for relatively cheap price
If you're looking for a comfortable place to stay near Varanasi and Sarnath, I highly recommend the Hotel Ideal Tower.

8/10 Good

Fumitaka, Tokyo

Liked: Cleanliness, staff & service, room comfort
WIFIが今時有料でした。
部屋も清潔でしたし総合的には良かったのですが、唯一NOだったのはWifiが有料だったことです。 ただ、24時間でRS150(ルピー)なので、日本だったらと考えるとかなり安いことには間違いないです。
Stayed 2 nights in Oct 2017

6/10 Okay

Sami

Liked: Cleanliness, property conditions & facilities, room comfort
レストランスタッフ、ハウスクリーニングのスタッフの対応は最高です。
仕事上、ネット環境が整っているホテルに滞在が必要でした。エクスディアの説明文にはネットの有線回線があり、1日150ルピーと表記されていたので予約をしました。そしていざホテルに宿泊に行くと、フロントスタッフの対応は酷いものでした。おまけに予約がまだないから少し待てと。更にネットを使いたいからLANケーブルを貸してくれと伝えると、Wi-Fiのみしかなく、ケーブルは無いとの返答。エクスペディアの説明文を見せてもそんなサービスは無いと。Wi-Fiの一日レンタルが150ルピーだと言われ、何だか騙された気分でした。フロントスタッフの対応は最悪ですが、レストランとハウスクリーニングのスタッフの対応はとても最高でした。

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

8/10 Good

Kentaro, Tokyo

Liked: Cleanliness, staff & service, room comfort
Comfortable stay in Varanasi
Sometimes no hot water. Frequent power outage. But relatively comfortable stay compared to other indian hotels.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Ideal Tower

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
IDEAL TOWER
Trato del personal muy bueno....tanto en restaurante como en la recepcion!