Almost everything/body was excellent including the extensive breakfast.
Only problems, which I mentioned to them, was that the floor under the dresser had not been vacuumed for a long time (discovered that when picking up something from the floor, and the creamers were sitting in melted ice water such that everybody had to put their fingers in the water (a foodsafe no-no).
Hotel is ideally located in the heart of Richmond City. Just 10 minutes from Vancouver International Airport, 30 minutes from …More
Was in Vancouver for a half marathon. The hotel staff was very accommodating in that they let me enjoy breakfast early before the race and allowed me to have a late check-out so I could come back and shower after the race. Very friendly staff! The hotel room was comfortable and very nice. The only real complaint I had was that the bathroom wasn't cleaned completely (there was hair on the floor and in the tub). Other than that, we had a great experience! Love the suite-style rooms! Will definitely be coming back to this hotel next time we are in Vancouver!
Desk staff provided storage for our bags when we arrived several hours before check-in time, then suggested a great local restaurant. They were also very helpful in recommending public transportation to areas we wanted to visit. They did a great job.
We stayed in a two bedroom two bathroom suite. It was better than the pictures depict. The room was spacious and the layout allowed for privacy. The location was excellent - check out the Aquabus. The pool is shared with the Marriott next door. We used the pool and the gym. The windows are not sealed and the location is very noisy at night (bars and clubs nearby) with people and police sounds. You will heave it all until very late on the weekends. There is a very nice park with a playground two blocks away.
The staff at the hotel were really helpful and friendly. It was my first trip to Vancouver so they were awesome with gtiving directions, offering advise and retrieving my car multipul times. The resturant at the hotel was a nice surprise. The food was out of this world and the staff couldnt be more helpful and they knew the menu very well.
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