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We have stayed in Hampton Inn many times in the past in US. This one is below our expectation. Staff is super nice and friendly. But it has very limited parking, below average breakfast, bad coffee, very small gym and no pool! Definitely not our choice in future.
Close to the airport. They also offer airport shuttle sharing with other hotels I think. They are coming every 30 minutes.
Breakfast was hot and buffet style also included hotel fees and open from 6am to 10am. Coffee, tea, and hot water were always sitting in front of the elevator so you can access to those drinks 24/7 days.
The hotel location was great ... short drive to the many places we wanted to see. Hotel (and even Costco next door) experienced a power outage (from about 3-9ish). It was a major inconvenience and hotel compensated guests accordingly ... thank you! After power came back on we slept great through the night. Breakfast is edible and could be improved.
Response from Tammy Fisher Front Desk Supervisor on 1 Apr 2024
Thank you for your review. We are always striving to give every guest the best possible stay with us and we are happy to see that you enjoyed yours. We look forward to seeing you back again.
Response from Tammy Fisher Front Desk Supervisor on 1 Apr 2024
Thank you for your review. We are always striving to give every guest the best possible stay with us and we are happy to see that you enjoyed yours. We look forward to seeing you back again.
Overall very nice breakfast and excellent customer service. Awesome location, easy access to everything. There are 2 complaints:
1. when the door shuts, it is extremely loud. We can hear other doors closing from far end of the floor.
2. The AC is really loud when turned on, we had to turn it off.
Allen
Stayed 5 nights in Mar 2024
Response from Tammy Fisher Front Desk Supervisor on 1 Apr 2024
Thank you for your review. We are always striving to give every guest the best possible stay with us and we are happy to see that you mainly enjoyed yours. We unfortunately are unable to do anything about the doors when closing as they are 25+ years old. As for the a/c, unfortunately again, these are new units but some guests do find that they are quite loud. Sorry for these issues and we do look forward to seeing you back again.
Close to airport, shopping, dining and liquor store. Very clean. Free Breakfast, quick and self serve. 😋
Rodney
Stayed 2 nights in Mar 2024
Response from Tammy Fisher Front Desk Supervisor on 1 Apr 2024
Thank you for your review. We are always striving to give every guest the best possible stay with us and we are happy to see that you enjoyed yours. We look forward to seeing you back again.
Response from Tammy Fisher Front Desk Supervisor on 1 Apr 2024
Thank you for your review. We are always striving to give every guest the best possible stay with us and we are happy to see that you enjoyed yours. We look forward to seeing you back again.
We arrived late and had a very early flight. The staff were very helpful in arranging a shuttle for the morning and a bag breakfast for us since nothing is open at YVR at that time. We were very pleased with the seevice.
Donald
Stayed 1 night in Mar 2024
Response from Tammy Fisher Front Desk Supervisor on 1 Apr 2024
Thank you for your review. We are always striving to give every guest the best possible stay with us and we are happy to see that you enjoyed yours. We look forward to seeing you back again.
10/10 Excellent
Robert
26 Mar 2024
Room little bit small
Robert
Stayed 1 night in Mar 2024
Response from Tammy Fisher Front Desk Supervisor on 26 Mar 2024
Thank you for your review. We are always striving to give every guest the best possible stay with us and we are happy to see that you enjoyed yours. We look forward to seeing you back again.
Response from Tammy Fisher Front Desk Supervisor on 1 Apr 2024
Thank you for your review. We are always striving to give every guest the best possible stay with us and we are happy to see that you enjoyed yours. We look forward to seeing you back again.
Response from Tammy Fisher Front Desk Supervisor on 26 Mar 2024
Thank you for your review. We are always striving to give every guest the best possible stay with us and we are happy to see that you enjoyed yours. We look forward to seeing you back again.
6/10 Okay
Mindy
25 Mar 2024
Disliked: Property conditions & facilities
Mindy
Stayed 1 night in Mar 2024
Response from Tammy Fisher Front Desk Supervisor on 1 Apr 2024
Thank you for your review. We are always striving to give all of our guests the best possible stay with us, and we are sorry to see that we fell short on yours. We do hope that you will give us another chance in the future.
When we arrived at the hotel we found out that the power was out in the entire block. We weren't sure if we would be able to check in or get into our room. The staff was amazing! They worked by the light of a small lamp and had all the required paperwork printed for us to check us in. The staff stayed calm and friendly. The room was clean and modern. We were shocked that we didn't hear any planes even though we were so close to the elevator. The breakfast in the morning was good too. I will stay here again in the future and would highly recommend it.
Robin
Stayed 1 night in Mar 2024
Response from Tammy Fisher Front Desk Supervisor on 26 Mar 2024
Thank you for your review. We are always striving to give every guest the best possible stay with us and we are happy to see that you enjoyed yours even during the power outage. We will make sure to let our staff know they were appreciated during this time. We look forward to seeing you back again.
There was no power from 3:00 till 9:00. I recognize this was out of the hotel control but no attempt was made to help us up the stairs with our luggage -we are 70 and 78 and my husband uses a cane. They did move us to a lower floor but a little help with the bags would have been appreciated, there was no compensation offered for our inconvenience and not being able to use the facilities offered either.
LORILEE
Stayed 1 night in Mar 2024
Response from Tammy Fisher Front Desk Supervisor on 26 Mar 2024
Thank you for your review. We are always striving to give all of our guests the best possible stay with us, and we are sorry to see that we fell short on yours. We do hope that you will give us another chance in the future.
Response from Tammy Fisher Front Desk Supervisor on 26 Mar 2024
Thank you for your review. We are always striving to give every guest the best possible stay with us and we are happy to see that you enjoyed yours. We look forward to seeing you back again.
Thank you for your review. We are always striving to give every guest the best possible stay with us and we are happy to see that you enjoyed yours. We look forward to seeing you back again.
Thank you for your review. We are always striving to give every guest the best possible stay with us and we are happy to see that you enjoyed yours. We look forward to seeing you back again.
Breakfast was amazing. Room was average. Staff was ok, not smiles. Very convenient, close to stores. Quiet, relaxing, overall a clean place.
Viviana
Stayed 1 night in Feb 2024
Response from Tammy Fisher on 21 Mar 2024
Thank you for your review. We are always striving to give every guest the best possible stay with us and we are happy to see that you enjoyed yours. We look forward to seeing you back again.
Great value for an airport layover. Some good dining options nearby.
brenda
Stayed 1 night in Mar 2024
Response from Tammy Fisher on 21 Mar 2024
Thank you for your review. We are always striving to give every guest the best possible stay with us and we are happy to see that you enjoyed yours. We look forward to seeing you back again.
Good price, good amenities, lovely and helpful staff
Jennifer
Stayed 1 night in Mar 2024
Response from Tammy Fisher on 21 Mar 2024
Thank you for your review. We are always striving to give every guest the best possible stay with us and we are happy to see that you enjoyed yours. We look forward to seeing you back again.
Thank you for your review. We are always striving to give every guest the best possible stay with us and we are happy to see that you enjoyed yours. We look forward to seeing you back again.
Thank you for your review. We are always striving to give every guest the best possible stay with us and we are happy to see that you enjoyed yours. We look forward to seeing you back again.
It was a short overnight stay between flights but we found the hotel to be great. Clean well kept room with friendly staff, a great airport shuttle and a great breakfast selection. Overall a great experience.
Nick
Stayed 1 night in Mar 2024
Response from Tammy Fisher on 21 Mar 2024
Thank you for your review. We are always striving to give every guest the best possible stay with us and we are happy to see that you enjoyed yours. We look forward to seeing you back again.
It seems humble from the outside and with its very utilitarian access to YVR, but then it is suddenly a really good "little" hotel. We bookmarked this place as a good one to use even when we are not travelling. There's a nifty high-quality restaurant a block (3 minutes) away.
Robin
Stayed 1 night in Feb 2024
Response from Tammy Fisher on 21 Mar 2024
Thank you for your review. We are always striving to give every guest the best possible stay with us and we are happy to see that you enjoyed yours. We look forward to seeing you back again.
Thank you for your review. We are always striving to give every guest the best possible stay with us and we are happy to see that you enjoyed yours. We look forward to seeing you back again.
Thank you for your review. We are always striving to give every guest the best possible stay with us and we are happy to see that you enjoyed yours. We look forward to seeing you back again.
10/10 Excellent
Mel
Travelled with family
3 Mar 2024
Clean, tidy, effective t
.
Mel
Stayed 1 night in Mar 2024
Response from Tammy Fisher on 21 Mar 2024
Thank you for your review. We are always striving to give every guest the best possible stay with us and we are happy to see that you enjoyed yours. We look forward to seeing you back again.
10/10 Excellent
Diana Lynne
3 Mar 2024
Diana Lynne
Stayed 1 night in Mar 2024
Response from Tammy Fisher Front Desk Supervisor on 26 Mar 2024
Thank you for your review. We are always striving to give every guest the best possible stay with us and we are happy to see that you enjoyed yours. We look forward to seeing you back again.
Shuttle driver drove past us several times at the airport. Had to call the front desk multiple times to ensure the shuttle from the airport was running. If you didn't flag the shuttle down it would just keep on driving past. Multiple other guests were having the same issues. Otherwise, breakfast was average and provided by the hotel in the lobby.
LEAH
Stayed 1 night in Feb 2024
Response from Tammy Fisher on 21 Mar 2024
Thank you for your review. We are always striving to give all of our guests the best possible stay with us, and we are sorry to see that we fell short on yours. We do hope that you will give us another chance in the future.
I enjoyed my staff at the Hampton Inn. I had a great experience with the staff being helpful and friendly and the shuttle bus driver accommodating me- would definitely recommend!
Ryleigh
Stayed 1 night in Feb 2024
Response from Tammy Fisher on 21 Mar 2024
Thank you for your review. We are always striving to give every guest the best possible stay with us and we are happy to see that you enjoyed yours. We look forward to seeing you back again.
Thank you for your review. We are always striving to give every guest the best possible stay with us and we are happy to see that you enjoyed yours. We look forward to seeing you back again.
10/10 Excellent
Yuling
Travelled with family and small children
1 Mar 2024
Liked: Cleanliness, amenities
Great
Yuling
Stayed 3 nights in Feb 2024
Response from Tammy Fisher on 21 Mar 2024
Thank you for your review. We are always striving to give every guest the best possible stay with us and we are happy to see that you enjoyed yours. We look forward to seeing you back again.
8/10 Good
Leslie
1 Mar 2024
Leslie
Stayed 1 night in Feb 2024
Response from Tammy Fisher on 21 Mar 2024
Thank you for your review. We are always striving to give every guest the best possible stay with us and we are happy to see that you enjoyed yours. We look forward to seeing you back again.
Clean, friendly staff, shuttle to/ from the airport was convenientvabd on time
Rosemary
Stayed 1 night in Feb 2024
Response from Tammy Fisher on 21 Mar 2024
Thank you for your review. We are always striving to give every guest the best possible stay with us and we are happy to see that you enjoyed yours. We look forward to seeing you back again.
10/10 Excellent
Lorelei
29 Feb 2024
Close to airport, convenient airport shuttle
Lorelei
Stayed 1 night in Feb 2024
Response from Tammy Fisher on 21 Mar 2024
Thank you for your review. We are always striving to give every guest the best possible stay with us and we are happy to see that you enjoyed yours. We look forward to seeing you back again.
Very nice location. Close to the airport. Very convenient for travelling
Patrick
Stayed 1 night in Feb 2024
Response from Tammy Fisher on 21 Mar 2024
Thank you for your review. We are always striving to give every guest the best possible stay with us and we are happy to see that you enjoyed yours. We look forward to seeing you back again.
8/10 Good
Brenda
28 Feb 2024
Brenda
Stayed 1 night in Feb 2024
Response from Tammy Fisher on 21 Mar 2024
Thank you for your review. We are always striving to give every guest the best possible stay with us and we are happy to see that you enjoyed yours. We look forward to seeing you back again.
I found the staff that I met were pleasant and very helpful. I appreciated the wonderful, restful sleep afforded me after a long flight day. The breakfast included was good - thank you.
Linda
Linda
Stayed 1 night in Feb 2024
Response from Tammy Fisher on 21 Mar 2024
Thank you for your review. We are always striving to give every guest the best possible stay with us and we are happy to see that you enjoyed yours. We look forward to seeing you back again.
6/10 Okay
Ann
Travelled with partner
27 Feb 2024
Water pressure weak in shower. Bathroom had been redone. Bed was ok. Room you could hear noise from next room. Didn’t use breakfast area due to early flight.
Ann
Stayed 1 night in Feb 2024
Response from Tammy Fisher on 21 Mar 2024
Thank you for your review. We are always striving to give all of our guests the best possible stay with us, and we are sorry to see that we fell short on yours. We do hope that you will give us another chance in the future.
10/10 Excellent
Janet, Calgary
27 Feb 2024
Janet
Stayed 1 night in Feb 2024
Response from Tammy Fisher on 21 Mar 2024
Thank you for your review. We are always striving to give every guest the best possible stay with us and we are happy to see that you enjoyed yours. We look forward to seeing you back again.