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Reviews of Cambie Hostel Gastown

2 out of 5
Cambie Hostel Gastown
310 Cambie Street, Vancouver, BC

Reviews

6.6
Rating 10 - Excellent. 109 out of 534 reviews" "
Rating 8 - Good. 145 out of 534 reviews" "
Rating 6 - Okay. 126 out of 534 reviews" "
Rating 4 - Poor. 74 out of 534 reviews" "
Rating 2 - Terrible. 80 out of 534 reviews" "

6.2/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

5.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk Staff on 18 Mar 2024
Hi Thanks for the review, we are glad you liked our place for your stay in Vancouver, cheers!

4/10 Poor

Emma

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was a little run down and the rooms had a smell. Nice staff though and good location.
Stayed 3 nights in Mar 2024
Response from Front Desk on 12 Mar 2024
Hi Emma,Thanks for your feedback, I'm glad you liked our staff and location.Regarding the smell, we will talk with our housekeeping staff about it.Cheers!

8/10 Good

Thi Kim Truc

Liked: Cleanliness, staff & service
Too noisy at night.
Stayed 4 nights in Feb 2024
Response from Front Desk on 4 Mar 2024
Hello, Thank you for the review"We don't sleep, we party. Feel the music from the bar in your rooms until sunrise. Isn't that exciting?"Since our hostel is a party hostel, we also provide free earplugs that you can ask from the frontdeskTake care

4/10 Poor

EHSAN

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk Staff on 15 Mar 2024
HI Ehsan, thanks for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hostel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. Regards

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will always stay here when visiting vancouver. Perfect for someone who just needs a place to rest. No fancy bs!
Stayed 1 night in Feb 2024
Response from Front Desk Staff on 29 Feb 2024
Hi Mitchell, thank you for your words and feedback. We are delighted to hear that you had a pleasant time and enjoyed every aspect of our hostel. We are glad that you appreciated our place. Have a nice day!

10/10 Excellent

Andrew, Lantzville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Frontdesk on 25 Feb 2024
Thank you for the review

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very secure place. There are lockers under the bed. Does the job of providing a warm place to sleep at low cost.
Stayed 1 night in Feb 2024
Response from Front Desk Staff on 20 Feb 2024
Hi! Thanks a lot for your review, we are glad to read that our hostel accomplished your goal for a good stay in a convenient location in the city of Vancouver at a good cost ratio, with friendly enviroment and where you can meet a lots of people in the bar downstairs. We will be happy to see you again in the future. Cheers!

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, right in the heart of the city, excellent staff (so helpful and kind) and Oreo, the cat, is the sweetest! Loved my stay, would definitely come stay again.
Stayed 1 night in Feb 2024
Response from Front Desk Staff on 20 Feb 2024
Hi there! Thanks for your kind words about the hostel, we are happy to know that you liked your stay in the Cambie Hostel, including many aspects such as location, staff, cleanliness and security, and don't forget Oreo, the star of the hostel, we are looking forward to be your choice again for a future visit to Vancouver, cheers!

4/10 Poor

Hannah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind
Stayed 3 nights in Feb 2024
Response from Front Desk Staff on 18 Feb 2024
Him your feedback is extremely valuable to us, as we strive to improve with each and every stay. We’re sorry your experience didn’t match your expectations. Safe travels

2/10 Terrible

Rik

Stayed 1 night in Feb 2024
Response from Front Desk Staff on 20 Mar 2024
I am so sorry that the hostel did not meet your expectations

10/10 Excellent

sherry lee

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a quick layover before catching an early Amtrak. Friendly and easy if you're ok with shared accoms
Stayed 1 night in Feb 2024
Response from Front Desk Staff on 8 Feb 2024
Hi Sherry! Thanks a lot for your review, we are glad to read that our hostel accomplished your goal for a good stay in a convenient location in the city of Vancouver,, with friendly and fun enviroment and where you can meet a lots of people from all over the world in the bar downstairs or in our common room, we are happy to see you again in the future. Cheers!

2/10 Terrible

Alone

Stayed 1 night in Feb 2024
Response from Front Desk Staff on 20 Mar 2024
We’re sorry your experience didn’t match your expectations.Thank you for your review

10/10 Excellent

Sadath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The crew was amazing, loved the atmosphere, great service and everyone was very welcoming. Loved my first backpacking experience. Special thanks to Phillippe, who helped me pick spots to visit
Stayed 3 nights in Jan 2024
Response from Front Desk Staff on 31 Jan 2024
Hi Sadath! Thanks for providing us with your feedback, we are delighted to know that you really enjoyed your stay with us at the Cambie Hostel with its unique atmosphere, we will be pleased to welcome you again in the future, have safe travels.

10/10 Excellent

jose

Business traveller
Liked: Staff & service, property conditions & facilities
Cool place
Stayed 1 night in Jan 2024
Response from Front Desk Staff on 19 Jan 2024
Hi Jose, thanks for your feedback, we are excited to know that your stay was excellent and we hope to see you in the future staying at our hostel. Safe travels.

10/10 Excellent

Benjamin

Stayed 4 nights in Dec 2023
Response from Front Desk Staff on 9 Jan 2024
Hello, thank you for sharing your feedback, we are happy that you liked our facilities, our pub downstairs and many activities to do, our convenient location near the train station, we hope to see you next time. Safe travels.

8/10 Good

Ronny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk Staff on 9 Jan 2024
Hi there, thanks for providing us with your valuable feedback, we are excited to know that your overall experience staying at our hostel was good. Have a nice evening.

8/10 Good

Erika

Stayed 1 night in Dec 2023
Response from Front Desk Staff on 21 Jan 2024
Hi Erika, thanks for providing us with your valuable feedback, we are glad to provide an excellent experience for all our guest so we hope you are doing great and to see you again in the future, regards.

8/10 Good

Minagi

Stayed 3 nights in Dec 2023
Response from Front Desk on 27 Dec 2023
Hello Minagi. Thank you for your review, we hope to have you here again soon!Cheers!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Cambie is conveniently located and always affordable. I always enjoy staying there.
Stayed 1 night in Dec 2023
Response from Front Desk on 9 Dec 2023
Hi there!Thanks for the feedback, I'm glad you like staying with us.Have a good one!

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, Oreo was the highlight of my visit for sure!!
Stayed 1 night in Nov 2023
Response from Fron Desk Team on 5 Dec 2023
Hello there. Thank you so much for your review. We hope to see you soon

10/10 Excellent

Gagandeep

Business traveller
Liked: Cleanliness, staff & service, amenities
It was good experience
Stayed 1 night in Nov 2023
Response from Front Desk on 15 Nov 2023
Thank you so much for your review! We're happy you had a good stay with us!

6/10 Okay

Derrick

Stayed 2 nights in Nov 2023
Response from Front Desk on 9 Dec 2023
Hi Derrick!Thanks for the feedback. I hope you had a great stay with us.Cheers!

10/10 Excellent

Waqas

Liked: Cleanliness, staff & service
Good staff
Stayed 1 night in Nov 2023
Response from Front Desk Staff on 11 Nov 2023
Hi Waqas, thank you for your feedback, we are really excited to read that your stay in the hostel was good and the special mention to our staff. We hope to see you back again soon, cheers!

6/10 Okay

Yatharthkumar

Liked: Staff & service
Need cleanliness in washroom
Stayed 1 night in Nov 2023
Response from Front Desk Staff on 9 Nov 2023
Hello Yatharthkumar, thank you for your review, we’re sorry your experience didn’t match your expectations. The housekeeping team works very hard to keep the facilities clean, but its reliability will also depend on the other guests staying at the hostel at the time, but we will try to clean them more frequently, regards.

2/10 Terrible

Damilola

Disliked: Staff & service
Stayed 1 night in Nov 2023
Response from Front Desk Staff on 11 Nov 2023
We’re sorry your experience didn’t match your expectations.Thank you for your review.

8/10 Good

Patrizio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Front Desk Staff on 2 Nov 2023
Hello Patrizio, thank you for your review, we appreciate you taking the time to give us the latest impression of your stay with us.

4/10 Poor

Quinten

Disliked: Staff & service, property conditions & facilities
Didn’t provide locks, not safe area of city. Left and stayed with a friend
Stayed 1 night in Oct 2023
Response from Front Desk Staff on 29 Oct 2023
Hello James, thank you for providing us with your valuable feedback, we know while some things like location or neighborhood are not directly under the control of a property, guest safety and security indeed are! First of all, we’d like to inform you that just like many major cities, our beautiful city also has homelessness issues. Despite the area being an abode for the transients, we assure you that it is safe out there. But we definitely acknowledge your concern for safety and are doing every possible bit from our side by working closely with our partners and district authority to leverage resources for achieving long-term solutions. As you’re already aware, entry into the property is always under strict vigilance and is monitored by our team 24/7. We assure you that the property is safe and our team is always on their toes to assist the guests and suggest shortcuts and directions that can help them navigate their way around with ease and bypass the vagrants all the way, ensuring a smooth experience. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience, we just remind you bringing your own padlock since you are responsible for your belongins. Cheers and safe travels!

10/10 Excellent

Andres

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Great location and no hassle to access and register at this place.
Stayed 3 nights in Oct 2023
Response from Front Desk Staff on 28 Oct 2023
Hi there Andres! Thank you very much for your feedback, we are glad you liked our hostel and we hope to see you again in the future, Cheers!

4/10 Poor

Rajdeep

Disliked: Cleanliness, property conditions & facilities
Please spend to more to get good accommodation. You will feel uncomfortable if you will stay there. Totally waste of money
Stayed 1 night in Oct 2023
Response from Cambie Gastown on 24 Oct 2023
Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We’re sorry your experience didn’t match your expectations.

10/10 Excellent

Jessica

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from Cambie Gastown on 24 Oct 2023
Thank you so much for your review. We're happy you enjoyed your stay at the Cambie!

10/10 Excellent

Dancy

Stayed 19 nights in Sep 2023
Response from Front Desk on 14 Nov 2023
Thank you so much for your review!

2/10 Terrible

Jonald

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Oct 2023
Response from Frontdesk on 21 Oct 2023
Thank you for your feedback. We are sorry that we did not meet your expectation. We will improve our environment.

6/10 Okay

Aditya

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Front Desk Staff on 2 Nov 2023
Hi Aditya, thanks very much for your review as we aim to provide the best service, we are sorry to hear that we didn't meet your expectations, and we hope you give us another chance in the future so you can have a better experience in our hostel.

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great overall experience!
Stayed 3 nights in Oct 2023
Response from Cambie Gastown on 16 Oct 2023
Thank you so much for your review. We can't wait to have you again!

8/10 Good

Raj

Stayed 1 night in Oct 2023
Response from Front Desk Staff on 3 Nov 2023
Hi Raj, thank you for sharing with us a review about your stay, we are happy that you enjoyed your stay with us and we will keep working to keep it like that. Regards.

8/10 Good

Louis-Pierre

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Front Desk Staff on 12 Oct 2023
Hi there Louis, we appreciate you taking the time to give us the latest impression of your stay with us and please note your feedback is really helpful as we strive to improve with each and every stay. Safe travels.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Front Desk Staff on 8 Oct 2023
Hi, thank you for your review, we appreciate the time you've taken to provide us with a feedback, safe travels, and we hope to see you soon. Regards.

4/10 Poor

Akiyoshi

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The cat is a good addition. The staff and the roommates are okay. But if you need to sleep quiet this is horrible, since the lower floor is a night club. Also if you have large baggage, be careful and strong enough to carry it up to the third floor. Overall good amenity and facility for short stay but you can never sleep well
Stayed 1 night in Sep 2023
Response from Front Desk on 30 Sept 2023
Hi Akiyoshi, Thanks very much for taking the time to write this review. We're sorry to hear it was too loud for you, we do have a bar that is well-known in the city and hosts different events each day. We have 2 floors and whilst we understand it can be challenging to go up the stairs with the suitcases we do offer ourselves to help out carrying it upstairs. Please note this is a heritage building over 100 years old and unfortunately not a lot of modifications can be done otherwise the structure might be damaged. Thank you!

10/10 Excellent

Lungten

Liked: Staff & service
Got what was paid for. It is not as good as other hostels but it is the oldest (I think) so it’s a little cheaper I think. Could do a little better at cleaning the sheets.
Stayed 1 night in Sep 2023
Response from Cambie Hostel - Gastown on 27 Sept 2023
Hi Lungten, thank you so much for your review. The Cambie is a heritage building over 100 years old, and is certainly one of the oldest in the area. We'll pass along your housekeeping concerns to our team and look forward to doing better next time.

6/10 Okay

Kelsey

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The location was close to everything downtown like BC Place and Roger’s arena. It’s close to most bust stops and is about 10 mins from the subway that takes you to the airport. It’s a pretty old building and sits above a bar so it can be loud. It’s run down however the staff do work hard to keep it clean and are friendly. The homeless run that area though which is really unfortunate.
Stayed 5 nights in Sep 2023
Response from Cambie Hostel - Gastown on 27 Sept 2023
Thanks so much for your review. The Cambie Hostel Gastown has a convenient location in the city, close to Waterfront Station, which makes it very accessible. We're sorry it was too loud for you. As the hostel is located above the Cambie bar, we cannot control the noise level. We're glad you had a great experience with our staff.

6/10 Okay

Steven

Disliked: Room comfort
Great location. No sleep.
Great location, but that's all. The music is so loud from the bar downstairs, until 2am, that the bed frame rattles. Of course the standard hostel things apply. Snorers, drunken people coming in at 5am, creaky floorboards. Ok for one night I suppose.
Stayed 1 night in Sep 2023
Response from FRONT DESK STAFF on 25 Sept 2023
Hello Steven, we appreciate your comments, Cambie Hostel is a party Hostel located in the heart of downtown, the noise came from the Cambie Bar. Remember that you can ask at Front Desk to change to the second room is quiet. We also offer private rooms on the second floor for the guests who wanted to have a quiet night. (Subject to availability).Cheers!

8/10 Good

thomas

Liked: Cleanliness
Sparten Room. Shower inconvenient. Convenient to Cruise port
Stayed 1 night in Sep 2023
Response from Front desk on 24 Sept 2023
Thank you for your feedback, we are sorry that we did not meet your expectation. We are planning to renovate the shower room. We will keep improving our environment. Thank you again, safe travel.

10/10 Excellent

Nam

A
Stayed 1 night in Sep 2023
Response from Front Desk Staff on 22 Sept 2023
Hi Nam, thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are happy you liked your stay at the hostel. Safe travels and hope to see you soon.

2/10 Terrible

Avinash

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Front Desk Staff on 22 Sept 2023
Hi, thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hostel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. We just would like to know how to improve without a description of your stay. Thank you.

2/10 Terrible

Benita

Disliked: Cleanliness, staff & service, property conditions & facilities
Not only dirty but Very unsafe
Stayed 1 night in Sep 2023
Response from Front Desk Staff on 22 Sept 2023
Hello, thank you for your review, we’re sorry your experience didn’t match your expectations since our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements regarding cleanliness. Although we tried our best to help fulfill your request like modifications to your reservation and your belongings. While some things like the neighborhood are not directly under the control of a property, guest safety, and security are true. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Perrine

Liked: Cleanliness, amenities
Great
Stayed 6 nights in Sep 2023
Response from Front Desk Team on 22 Sept 2023
Thank you for your review. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We would like to how to improve for next time, Safe travels.

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
got kicked out for absolutely no reason
Stayed 1 night in Sep 2023
Response from Front desk on 16 Sept 2023
Hi Hugh,The reason we asked you to leave was because you pulled a fire alarm at night as a joke so everyone at the hostel and the bar had to evacuate the place and that's why you are not welcome to our hostels anymore.Have a great day

8/10 Good

Verified traveller

Liked: Staff & service
Everything is ok except for the noise at the pub downstairs
Stayed 1 night in Sep 2023
Response from Front Desk on 13 Sept 2023
Hi there, Thanks very much for your review and we're sorry to hear the bar was too loud for you. The Cambie Hostel has a bar well-known in the city that hosts different events each day and these might vary the bar closing times.

8/10 Good

Arnold

Liked: Cleanliness, staff & service
Disliked: Amenities
Safe to say you get your money's worth
Stayed 1 night in Sep 2023
Response from Front Desk Staff on 28 Oct 2023
Hello Arnold, thank you for your comments, certainly we have a good value for money in a really popular area as Vancouver, as we aim to provide the best service we have taken your feedback on board, and we will strive to make improvements accordingly. Regards.

2/10 Terrible

keiko

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Front Desk on 2 Sept 2023
Hi Keiko,I'm sorry we didn't meet your expectations.Have a nice day.