They were very pleasant and helpful they made it they're top priority to make sure me and my children were comfortable they are and know the true knowledge of what customer service is will love to stay there again
Katherine from R
Motel 6 Los Angeles - Van Nuys/North Hills is located near Hollywood and Downtown LA, as well as Californias amusement parks …More
Three nights while I worked on researching a book. Room was comfortable and quite spacious. Plenty of closet space. TV selection was good and air conditioner always worked - good considering it was 100 degrees outside. Nice comfortable bed, pop machine worked well and staff was very helpful and polite. Breakfast, which was complimentary was great considering the fact I am a vegetarian. Eggs, hot drink, fruit (fresh and tasty) and rice. Plenty of room in the dining area. Free USA Today newspaper in the morning. No noise from neighbors. Overall a very pleasant stay.
The area is kind of crummy and not that inviting but: the rate is cheap, the room is clean, the hotel is safe. The lobby needs a lot of work but there is a security camera and someone on duty. Three pillows and a comfortable bed!
My stay in the hotel was only for a few hours but the facility is too inviting I wish I could have stayed longer to enjoy everything it has to offer. I look forward to renewing the experience: friendly staff, very immaculate rooms, and wow! buffet breakfast (courtesy of Gary and Jerry of the "Flight Crew").
Staff was friendly, the room was clean, the bathroom looked new. Everything worked well. Appreciated the locked parking. I would suggest better tasting room coffee, definitely needed a microwave in the room and a pancake maker at the breakfast lobby.
Stayed one night while visiting Universal Studios. Location convenient just off the freeway.which made for easy access. Person at front desk, I think her name was Zee, was pleasant and the checkin process was very professional and very smooth. Our room was clean and the size was very comfortable compared to some of other double queen rooms we had stayed in previously. As we were unpacking, we were greeted by the sounds of an infant next door who was not having a good day. After asking at the front desk if by chance there was another option, we were immediately given the chance to move to a different room in another part of the hotel.
Great customer service!
Beds were very comfortable and we enjoyed a good nights rest. Breakfast was much better than most of the other hotel breakfasts we've had in the past with omlettes, ham and country potatoes as well as the usual continental breakfast choices. While the breakfast area was fairly busy the staff did a good job keeping items restocked and there was plenty of seating.
Enjoyed our stay here and would definitely stay here again.
Kevin from Seattle
The Hampton Inn & Suites Los Angeles Van Nuys Hotel California features 96 luxurious guest rooms and suites with all the …More
We had a very pleasant 1 night stay whilst we visited the inner city of Los Angeles. It was very well laid out and we had no issues with parking. Part of the 'hotel' is really a motel. The amenities & room were in excellent condition. The room's air conditioning was quiet & efficient, but not too harsh. The Jacuzzi was across the parking lot from the swimming pool which meant that if you wished to use both of them you would have to walk across the car park at least slightly damp, if not wet. It was straight off the interstate (I405) junction however we didn't hear any traffic noise from our room. The on-site Denny's was very useful as we couldn't see any other restaurants in our immediate area. However on that night the Denny's wasn't so refurbished & clean as other Denny's we have visited. The slight noise in our bedroom's walls was a little perplexing but the Reception staff said that they would have the pipework issue rectified.
It was a wonderful experience the location of the hotel was perfect. The hotel is close to everything malls, restaurants, 3 shopping centers, 4 parks and 1 lake. The full size refrigerator was a big help on saving money. I will be staying at this hotel again.
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