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Reviews of Harmony Inn & Suites

2 out of 5
Harmony Inn & Suites
304 E Highway 20, Valentine, NE

Reviews

8.4

Very good

Rating 10 - Excellent. 125 out of 270 reviews" "
Rating 8 - Good. 94 out of 270 reviews" "
Rating 6 - Okay. 34 out of 270 reviews" "
Rating 4 - Poor. 13 out of 270 reviews" "
Rating 2 - Terrible. 4 out of 270 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Marilyn, Aurora

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Harmony GM on 24 Apr 2024
Marilyn, thank you for taking the time to leave us a review of your stay with us at The Harmony Inn & Suites! You're feedback is very important to us. Please share with us how we could have made your stay better. Thank you again!

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Harmony GM on 16 Mar 2024
Good afternoon Gordon. Thank you for leaving a review from your stay with us at the Valentine Harmony Inn & Suites. I am thrilled you had such a wonder experience with us, and we look forward to hosting your next stay in Valentine!

8/10 Good

Deb

Stayed 1 night in Dec 2023

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities
Stayed 3 nights in Sep 2023
Response from Harmony GM on 17 Dec 2023
Good morning, Karen,Thank you for your time and the excellent review you left us! I am glad you enjoyed your stay with us at the Harmony Inn & Suites. We look forward to you staying with us again.

10/10 Excellent

Tahca

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was awesome! The staff were awesome and made a financial accommodations to an early check in. The suites are worth every dollar! Heated bathroom fan, private bedroom, and a great amount of space.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Harmony GM on 9 Nov 2023
Good morning Jeff. I am glad you enjoyed your stay with us and had a positive experience at Harmony Inn & Suites! We appreciate your time to leave a review. We also look forward to hosting your stay in Valentine again in the future! Thank you!

10/10 Excellent

Kari

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice place!
The room was huge! We will definitely stay here again. Front desk staff was super nice.
Stayed 1 night in Oct 2023
Response from Harmony GM on 13 Oct 2023
Thank you for your kind words, and outstanding review. I am glad you enjoyed your stay with us at Valentine's Harmony Inn & Suites!

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service
Really liked the cleanliness of the hotel overall.
Stayed 1 night in Sep 2023
Response from Harmony GM on 13 Oct 2023
Kristi, I am glad you enjoyed your stay with us overall! We look forward to having you stay with us again in the future.

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Harmony GM on 13 Oct 2023
Good evening. My apologies for the late response. Could you please provide me with details with your stay? This would be greatly appreciated and allow me to address the concerns of your stay. Thank you!

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Harmony GM on 13 Oct 2023
Mike, I am glad you enjoyed your stay with us at Harmony Inn and Suites, Valentine! We look forward to hosting your stay again in the future.

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Harmony GM on 13 Oct 2023
Jeff, I am glad you enjoyed your stay with us at Valentine's Harmony Inn & Suites! We look forward to having you stay with us again.

8/10 Good

Carol

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Harmony GM on 13 Oct 2023
Carol, thank you for the score you gave us! Can you provide me with additional details? This would help me address any concerns with your stay. Thank you!

6/10 Okay

Dennis

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Harmony GM on 13 Oct 2023
Dennis, thank you for the score you gave us after your stay. Would you please provide me with additional details from your stay? This would be greatly appreciated and help me address the concerns from your stay. Thank you!

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay!
We were impressed with Harmony Inn & Suites. We thought it was a nice place and very clean. Also had a good breakfast and nice staff. We will definitely be back!
Stayed 2 nights in Sep 2023

6/10 Okay

Mark

Disliked: Property conditions & facilities
needed elevator
Stayed 1 night in Aug 2023
Response from Harmony GM on 13 Oct 2023
Good evening, Mark. Sorry for the delay in the response. An elevator is something that is on my "wish list" to bring into Harmony Inn. Thank you for your review!

2/10 Terrible

Stacy

Stayed 1 night in Aug 2023
Response from Harmony GM on 13 Oct 2023
Good evening, Stacy. My apologies for the late response. Would you please provide me with details of your stay? This will help me address the concerns of your stay with us at Harmony Inn. Thank you!

10/10 Excellent

Deb

Travelled with partner
Liked: Amenities
Nice room for the price. Very hot when we were there so the air conditioner had a hard time keeping up.
Stayed 1 night in Aug 2023
Response from Sara - GM on 23 Aug 2023
Thank you for our recent review of your stay with us at The Harmony Inn & Suites. We do appreciate it! The heat the past few days has definitely beendifficult on the air conditioning.

6/10 Okay

Gary

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There is lots of long black hair in the bathtub, and some on the bathroom sink. The toilet seat is broken and either stained on the bottom side, or really dirty still. I'm guessing both. There is also a water ring inside the toilet. The bathroom floor didn't look swept and a dirty towel was still hanging on the door. Also the washrag and some of the towels look dirt stained and should probably be replaced for the customers, they could be used to clean the bathroom better! My previous stay at this hotel wasn't like this. The other room was clean.
Stayed 1 night in Aug 2023
Response from Sara - GM on 23 Aug 2023
Thank you for your review of your stay with us at The Harmony Inn & Suites. The status of your bathroom is unacceptable and we will be researching the issue and the appropriate people will be informed. Please do not hesitate to let the front desk know, at the time of your check in, any issues you may encounter. I apologize for the issues and we will be looking into it.

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Sara - GM on 23 Aug 2023
Thank you for your rating of your stay with us at The Harmony Inn and Suites! We appreciate it and are always happy to see when a guest enjoyed their stay!

10/10 Excellent

Deborah

Liked: Cleanliness, property conditions & facilities, room comfort
Great place nice staff!
Stayed 1 night in Aug 2023
Response from Sara - GM on 23 Aug 2023
Thank you for your review and rating of your stay with us at The Harmony Inn & Suites. We doi appreciate it! It's always nice to see/hear when a guest enjoys their stay!

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room and stay were great! Those room styles we had were amazing. I would say keep a focus on the smells (kinda musty smelling in the back room) and the bathroom toilets. It was still dirty when we arrived.
Stayed 1 night in Aug 2023

10/10 Excellent

Bob

Travelled with family
Liked: Property conditions & facilities
Polite check in personal. Door stop in place, room unlocked upon arrival.
Stayed 1 night in Aug 2023

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect.
Stayed 1 night in Aug 2023

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
This was a great overnight stop on a long cross-country trip. We had a comfortable and quiet room. 4 people in the room, but still comfortable. Great service and everyone was friendly. There was a lot of people staying in the motel with Sturgis traffic, but there were no noise or parking issues. Overall a great value.
Stayed 1 night in Aug 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Gary

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
There was pubic hair around the toilet and the shower had hair and a buger stuck on the shower wall. The shower curtain had a lit
Stayed 1 night in Jul 2023

6/10 Okay

Vickie

Travelled with partner
The room was clean enough, but nothing was restocked after the previous occupant. No washcloths, only one towel, tissue box was empty, no soaps, no coffee for the coffee maker, and barely enough tp to get us through the night. The bed was very comfortable, however. A comfortable place to sleep is the main point of a hotel, after all.
Stayed 1 night in Jul 2023

8/10 Good

Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Justine

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great place to stay
Stayed here so we could kayak the next morning! The suite was great with the two beds being in separate rooms. Nice older place
Stayed 1 night in Jul 2023

6/10 Okay

Stacy

Travelled with family and small children
Disliked: Cleanliness
There were some dead bugs in the walls. There was residual urine on the toilet and floor which caused a smell of urine in the bathroom. The room wasn’t fully clean. Otherwise the room wasn’t overall bad
Stayed 1 night in Jul 2023

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was good
Stayed 1 night in Jul 2023

8/10 Good

Jena

Liked: Staff & service, property conditions & facilities
The property was nice. Breakfast a bit lackluster but it was free so not complaining
Stayed 3 nights in Jul 2023

4/10 Poor

Timothy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When we checked in the door to the room was wide open. That makes me feel a little insecure. The dishwasher had filthy dishes in it, which stunk and the toilet stool was horribly dirty, not anything anyone would want to use. Luckily nearby was a Dollar General Store where we could buy a toilet brush, toilet bowl cleaner and disinfectant, which we used on the countertops and refrigerator as well as the toilet. All in around $12 worth of cleaning supplies. I will never stay here again and will never recommend this Motel to anyone I know.
Stayed 2 nights in Jul 2023
Response from Sara - GM on 21 Jul 2023
I am extremely disappointed in your stay and please know that this not Harmony Inn standards. Did you talk to the desk clerk after you checked in? It should have been handled by the staff, not the guest. I sincerely apologize for your unfortunate experience. I do hope you will give us another try.

8/10 Good

Sally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They needed to clean up some litter in the parking lot. In the room there was some dust and dead flies but no bad bugs and I loved that there was a door you could shut for the back bedroom and 2 different tv’s so my kid could watch something and so could the adults!
Stayed 1 night in Jul 2023
Response from Sara - GM on 21 Jul 2023
Thank you, Sally, for the review of your stay with us at The Harmony Inn and Suites. The two room suites is a great option for a family. The bugs should have been addressed with the staff and they most definitely will be!Again, thank you for your review and we hope to see you again!

4/10 Poor

Dean

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
Very, very dated. The room was not the cleanest. Bathroom sink was dirty and had toothpaste on the mirror.
Stayed 1 night in Jul 2023

4/10 Poor

Kerwin

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
There was sand all over our fllor and bathroom counter.
Stayed 1 night in Jul 2023

4/10 Poor

Nathan

Liked: Staff & service
Too pricy for the amenities provided
I will start this review by saying the front staff was very helpful & friendly. I booked this room two weeks prior to our visit and was called four days ahead to find that my room (with a kitchenette) wasn’t available and we’d be moved to one with the same sized bed, but at the same price ($173 after taxes). That was a disappointment, but I stuck with it since it was prepaid. The room itself was fairly clean, but we could hear any and all sounds from the neighbors on either side. The Wi-Fi was off and on the evening we were there, but was out the entire following day even after I made a call in about it (we left a few hours later, so I imagine it was fixed after we’d left). There was a loud banging sound in the early hours of the morning that reset all of the electronics, which apparently happens “twice a day”. It was at this point that I noticed the Wi-Fi wasn’t working. The gym, which was advertised as one of the main amenities, was basically a closet with a treadmill, elliptical, some weighs and a small bench. On the tv, there wasn’t much of a guide and everything was in fuzzy, standard definition instead of HD.
Stayed 1 night in Jul 2023

6/10 Okay

Vonnie

Our room was clean and organized. The breakfast was gross.gravy tasted awful
Stayed 1 night in Jul 2023

8/10 Good

Fred

Stayed 1 night in Jul 2023

6/10 Okay

Reinhard

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Very basic. Dirty and unkempt property. OK breakfast. There are better option in town.
Stayed 1 night in Jul 2023

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for a night or two. Lots of places to eat and shop
Stayed 1 night in Jul 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and check-in area. Friendly and helpful staff.
Stayed 1 night in Jul 2023

10/10 Excellent

Donn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, first floor access available. Play area for kids looked inviting.
Stayed 1 night in Jul 2023

4/10 Poor

Gari

Travelled with family
Disliked: Property conditions & facilities
Bed linens not very clean, dingy looking . Bathroom not very clean. Had a big trash can at foot of stairs running over with garbage. Not much for breakfast just the regular muffins and cereal, and biscuits and gravy.
Stayed 1 night in Jul 2023

10/10 Excellent

Ashok, Johnston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean room. We are delighted with the experience.
Stayed 2 nights in Jun 2023

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Rabecca

Stayed 1 night in Jul 2023

8/10 Good

Lori

Travelled with family
Liked: Staff & service, property conditions & facilities
The location. Bathroom wasn’t the cleanest and no trash bag in the trash can. Television was blinking to a blank picture and back on. Over all stay was well.
Stayed 1 night in Jul 2023

10/10 Excellent

Sharon

Stayed 1 night in Jun 2023