Customer service was good. The facilities were all right. The kitchen equipped with bare essentials, but spacious enough to cook in. The apartment was quite a bit smaller then anticipated and the closet arrangements really didn’t allow us to unpack, which was inconvenient for our 2+ week stay. However, the location is close to the river, which is a fabulous place to walk/ride bikes. There is a mall and large supermarket two blocks away, which is convenient for long stays such as ours, as well. The restaurant is decent, and the staff helpful. There are laundry services, but only one washer and dryer for the whole building, so it’s often being used. Overall was a decent place to stay, and worked well for our extended stay there.