Minibar, in-room safe, desk, soundproofing

Reviews of SH Ingles Boutique Hotel

4 out of 5
SH Ingles Boutique Hotel
C/ Marques De Dos Aguas 6, Valencia, Valencia

Reviews

8.6

Excellent

Rating 10 - Excellent. 423 out of 1001 reviews" "
Rating 8 - Good. 455 out of 1001 reviews" "
Rating 6 - Okay. 98 out of 1001 reviews" "
Rating 4 - Poor. 18 out of 1001 reviews" "
Rating 2 - Terrible. 7 out of 1001 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service
Excellent location - all the old city sites within a few minutes walk and close to public transport for City of Science/Oceanografic and the beach. Rooms comfortable and clean. The shower was excellent. Minibar available - but tea/coffee in the room would be a welcome addition. Some noise from corridors/adjacent rooms but not an issue. A/c worked well. The choice and quality of items for breakfast was exceptional. There is a bar/restaurant which uses the breakfast room and terrace - but this closed before 10pm when we visited. On our first night we tried to get soft drinks before bed - but were told there were no tables so couldn't be served and recommended a bar up the street (which was closed!). It turns out there is an additional lounge - but not obvious how to get service and we didnt see anyone using it. We recommend the hotel. If in-room tea/coffee and the evening bar sorted this would be the perfect hotel for a short break in Valencia
Stayed 4 nights in Mar 2024
Response from DIRECCION on 27 Mar 2024
Dear MalcomThank you very much for your review, it helps us to keep working hard to satisfy our guests, and makes us improve in those things we needKind regards

6/10 Okay

Amanda

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Well placed hotel but rooms basic. We were on the third floor facing the street and needed earplugs despite their claim that the hotel is soundproofed due to noise from the street and adjoining rooms. Curtains do not block out light and the door also had large gaps. Beds are on the hard side so not the most restful nights sleep. No kettle or coffee in room, toiletries were limited and bottle water is only free the first night. Would not call this a 4*.
Stayed 5 nights in Feb 2024
Response from DIRECCION on 15 Feb 2024
Dear AmandaWe are pleased to receive your review, it helps us to improve in those things we needBest regards

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was hard, not very comfortable. No electric kettle in the room or anything. Otherwise a lovely hotel and an amazing location. A nice place to stay and if they upgrade the mattresses it will be the best! The staff were really friendly and helpful.
Stayed 2 nights in Feb 2024
Response from DIRECCION on 12 Mar 2024
Thank you April. We try to imporve the facilities, your review is much appreciated for us. have a nice day

8/10 Good

Bernadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Guillermo on 8 Jan 2024
Dear BernadineThank you very much for your visit. We hoep to see you again in the SH Ingles hotelBest regards

10/10 Excellent

Pauline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well situated. Staff helpful. Good breakfast.
Stayed 3 nights in Oct 2023

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was really well situated in the centre of old town and the staff were really friendly and welcoming
Stayed 3 nights in Sep 2023

10/10 Excellent

Benjamin Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really well located in the old town so cannot fault the location. Room was a good size and we loved the double aspect view. Only let down was that some towels, dressing gown and bedding were marked
Stayed 3 nights in Sep 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

martine

Stayed 2 nights in Sep 2023

10/10 Excellent

jean-michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A short but lovely trip
Had a lovely stay. We had upgraded our room when we booked so had a very nice room with a balcony . Perfect spot. Would use again
Stayed 2 nights in Sep 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location close to the Old Town. Hotel has a boutique style and feel about it. There’s an outside eating area along with a bar and breakfast buffet. Staff were helpful and good a/c in the room which is a must in the summer months.
Stayed 4 nights in Sep 2023

4/10 Poor

Michael

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
No response from management regarding the inability to use the shower the morning of our departure to the airport. 3:00am I wanted to like this hotel but sadly can't recommend.
Stayed 1 night in Sep 2023

10/10 Excellent

Elisabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 2 nights in Aug 2023

10/10 Excellent

Daisy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and location as well, so close to everything I loved it definitely returning soon :)
Stayed 5 nights in Aug 2023

6/10 Okay

Maria

Liked: Staff & service
Disliked: Cleanliness
Although the hotel looked beautiful in pictures the room was just average, beds were a little uncomfortable and overall was not very clean . Location was very convenient.
Stayed 3 nights in Jul 2023

6/10 Okay

Teresa

Liked: Cleanliness, staff & service
The hotel has a pretty, cozy lobby. The staff checked us in and out quickly and held our luggage while we walked around town. The location is fantastic! Easy walking to sites and restaurants. That was my favorite part. The reason for my rating is the room. It was on the small side. There was an odor in the room that we thought might be coming from outside, but it was actually in the room (don't know what it was). The bathroom shower leaked water onto the floor every time and made the floor very slippery. The glass shower partition is too small to contain the water. There was also a crack in the bathroom floor near the door and we saw a "very large insect" appear from there and had to dispose of it.
Stayed 3 nights in Jun 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Fabulous friendly clean hotel. Great location in city, close to Cathedral and Old Town. Perfect for those who don’t want to have to use public transport.
Stayed 4 nights in Mar 2023

10/10 Excellent

Simona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location renovated very nice hotel
Stayed 5 nights in Mar 2023

10/10 Excellent

Aleksandar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
NIce cosy hotel with kind staff on excellent location.
Stayed 3 nights in Mar 2023

4/10 Poor

Lilianne

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The rooms were terrible, totally not a 4 star hotel
Stayed 2 nights in Mar 2023

8/10 Good

Ian, Edinburgh

Travelled with partner
Liked: Cleanliness, staff & service
Brilliant service from staff and amazing location, the view from our room to the ceramic museum was amazing. But, the room felt basic and lacked facilities we’d expect from a boutique hotel such as chairs to sit at or coffee machine. The decor felt sparse and basic and didn’t match the rest of the hotel which was beautiful.

2/10 Terrible

Jane

Stayed 4 nights in Dec 2022

8/10 Good

Arcenia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!

10/10 Excellent

Elia

Stayed 3 nights in Dec 2022

8/10 Good

elif

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
nice stay
Pleasant stay at the heart of the old town. Let me first say this, I am a picky traveler .... and this hotel kindly accomnodate all of my needs. Room was spacious and sparkling clean. You can easily catch a bus right in front of the hotel. Couple thinks to keep in mind - one side of this hotel looks at a busy street, so stay away from those rooms if you are sensitive to street sound. Ask for a room that looks to the other side. 3th floor met my needs in that sense. There will be no view but you will have a good sleep. Also, sound proof is not that superb .... you van easily hear your neighbours...
Stayed 1 night in Nov 2022

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
November 2022
Nice hotel very central to everything. Off location parking was not far at all. Rooms were small but nice and clean. Only comment is the walls were a bit thin so you could hear the people above.
Stayed 2 nights in Nov 2022

10/10 Excellent

Jorge

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great location and staff
Stayed 2 nights in Nov 2022

8/10 Good

Erni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

8/10 Good

Simon

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Really great, but, really great!
Great hotel in an excellent location that I’d definitely stay at again. Location is key and whilst being central, it wasn’t noisy and very well priced. My only gripe would be miserable bar staff serving customers outside, if you could get them to serve you at all but it won’t deter my return.
Stayed 4 nights in Nov 2022

8/10 Good

Callie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff helpful with taxis. Rooms were small but clean and efficient

10/10 Excellent

Renn

Stayed 1 night in Oct 2022

10/10 Excellent

Robert, Sunnyvale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best hotel i stayed at on this trip... nice clean and modern
Stayed 2 nights in Oct 2022

8/10 Good

Theo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

4/10 Poor

Philip

Travelled with family
Disliked: Cleanliness
Bad Smells
Unfortunately both rooms we had smelt of drains. If we left the bathroom door open while out the smell was terrible on our return.
Stayed 4 nights in Sep 2022

10/10 Excellent

Dayanelys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 3 nights in Aug 2022

10/10 Excellent

Edmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. The property was in a very good location.
Stayed 2 nights in Aug 2022

10/10 Excellent

Gabrielle

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2022

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location was excellent Staff very friendly Will definitely return
Stayed 2 nights in Aug 2022

10/10 Excellent

John T

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh my goodness, the view!
Stayed 3 nights in Jul 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great hotel
Great hotel nice people superb location good beds. The only really annoying thing: don’t count on sleeping late… the room cleaners start moving the beds from 08.00 with a lot of noise :-(
Stayed 3 nights in Jul 2022

10/10 Excellent

L P

Stayed 1 night in Jul 2022

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time in Valencia and this location was perfect to be able to walk to all the sites around the city! A lot of dining options around that are super walkable, and the staff was wonderful and super helpful!
Stayed 4 nights in Jun 2022

10/10 Excellent

Judy

Liked: Cleanliness, staff & service
Stayed 1 night in May 2022

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent, however they don’t put small towels to wash your body, they should put them in the guest room bathroom. Staff very friendly, Jose gave very good suggestions to go eat. Location is great.
Stayed 2 nights in May 2022