Dear Adam, Many thanks for having taken the time to review your stay.We're delighted to hear that the architectural beauty and room quality met your expectations, and that our team's interaction with your baby added a special touch to your stay. While we regret to hear that the service did not entirely meet your expectations, please know that fostering a culture of warm hospitality is at the core of our service culture. We are continuously working to enhance our room experience and are pleased that you enjoyed the overall elegance and amenities provided. Rest assured, your feedback is invaluable to us as we strive to provide our guests with an exceptional stay.We hope to hear from you soon.Best regards,Daniel Fernández - Guest Experience Coordinator

Dear Mitsuyo,Thank you for reviewing your recent experience.We're thrilled to hear that our team's dedication to service culture left a positive impression and that you enjoyed the gastronomic experiences offered by the variety of restaurants nearby. Your appreciation for the room cleanliness and amenities reaffirms our commitment to providing an exceptional room experience for every guest. It's also gratifying to know that our service met your expectations, as we strive to offer a stay that is nothing short of excellent.It would be a pleasure to welcome you back.Best wishes,Daniel Fernández - Guest Experience Coordinator

Dear Rita,Thank you for sharing your experience at our resort.We are delighted to hear that the panoramic views from our position as the tallest building in Valencia contributed to a memorable room experience for you. Your compliments on our International Buffet Breakfast, renowned as one of the most tempting in the city, are greatly appreciated. It is also a pleasure to know that you enjoyed the gastronomic experiences at our Socarrat Restaurant and found the offerings at our Oval Bar to your liking. Our team is committed to a service culture that ensures every guest feels well taken care of, and it is heartening to receive your positive feedback on their professionalism and friendliness.It would be our pleasure to have you return on another occasion. Very best wishes,Daniel Fernández - Guest Experience Coordinator

Dear Sir,Thank you for such a positive review of your stay.We're thrilled to hear that the panoramic views from our higher floors left a lasting impression on you and that our room service offerings were to your satisfaction, both in quality and price. It's wonderful that you were able to partake in the vibrant energy of Las Fallas, a true testament to our city's rich cultural tapestry. We pride ourselves on providing a high standard of cleanliness, maintaining our property in optimal condition, and ensuring our service culture is reflected in every interaction. Your commendation of our room amenities reaffirms our commitment to a superior room experience.We look forward to welcoming you again soon.Best wishes,Ray García, Guest Experience Manager - Meliá Valencia

Dear Guest, Thank you for taking the time to review your stay.We're delighted to hear you enjoyed the impressive views and found our location convenient, just a short stroll to the subway for exploring Valencia. Regarding your dining experience, we pride ourselves on offering a wide range of gastronomic experiences, including our Socarrat Restaurant, which specializes in Valencian rice dishes. We regret to hear that our offerings did not meet your expectations. Please rest assured, we strive to provide high-quality meals that reflect the culinary spirit of our city, and your feedback is valuable in helping us maintain our service culture.We very much hope that we may be able to welcome you back in the future. With very best wishes,Ray García, Guest Experience Manager - Meliá Valencia

Dear Guest,Thank you for taking the time to share your feedback.We are delighted that you had such a comfortable stay with us.We are surprised about your comment because we actually include free bottles of water in our rooms.We would love to welcome you back for another pleasant stay.All the best,Daniel Fernández - Guest Experience Coordinator

Dear Rosa,Thank you for this kind feedback concerning your visit.We're thrilled to hear that the cleanliness of our rooms and the overall condition of our hotel met your impeccable standards. It's also wonderful to know that our room amenities provided you with the comfort and convenience you desired during your stay. Our team is grateful for your positive feedback on the service, although it seems there may have been room for improvement. While we strive to offer exceptional service at all times, we acknowledge that there is always an opportunity to enhance our guest experience.We look forward to welcoming you back.Best wishes,Daniel Fernández - Guest Experience Coordinator

Estimado Alberto,Nos complace enormemente que haya disfrutado de la limpieza de nuestras habitaciones, aspecto que consideramos fundamental y por el cual realizamos un servicio de limpieza diario. También es gratificante saber que la condición de nuestro hotel ha cumplido con sus expectativas, reflejando nuestro compromiso con la preservación y la renovación constante de nuestras instalaciones. Aunque ha valorado las amenidades de la habitación en un 80%, nos gustaría destacar que todas nuestras habitaciones están equipadas con servicios básicos como hervidor de agua, televisión, plancha y tabla de planchar, buscando siempre ofrecer el máximo confort y funcionalidad.Estaríamos encantados de poder servirle nuevamente en un futuro próximo.Un cordial saludo,Daniel Fernández - Guest Experience Coordinator

Dear Mark,Thank you for taking the time to review your stay.We're delighted to hear that you found the room size to be generous and the convenience of our onsite parking to be satisfactory. It's also gratifying to know that you appreciated the comfort of the rooms. However, we regret to hear about the issue you experienced with the odor. We strive to maintain the highest standards of cleanliness and comfort for our guests and would like to assure you that we are attentive to such feedback. While we do not typically have issues with odors in our rooms, we're ready to address any such concerns promptly to ensure a pleasant stay.We hope to have the pleasure of welcoming you back in the future. Kind regards,Ray García, Guest Experience Manager - Meliá Valencia

Dear Teo,Thank you for taking the time to share your feedback.We are deeply concerned to read about the issues you encountered during your stay. We pride ourselves on maintaining impeccable cleanliness standards, and we can assure you that our rooms are equipped with air conditioning and double-glazed windows to ensure a quiet and comfortable environment. Furthermore, our doors are regularly inspected for security, and any lack of equipment in our gym is surprising as our fitness center is furnished to meet guests' needs. We sincerely apologize if these aspects did not meet your expectations. Our staff is committed to providing the best possible service and amenities, and we will look into your comments to improve our guest experience.We hope to be able to welcome you back on a return visit for an improved experience.Best regards,Ray García, Guest Experience Manager - Meliá Valencia

Dear Fredrik,Thank you for such a great review.We are thrilled to hear that you found our team extremely friendly and accommodating. Our team works hard to ensure that every guest has a comfortable and enjoyable stay. It's great to know that you appreciated the cleanliness of your room, the hotel's condition, and the level of service provided. We take pride in maintaining a high standard of cleanliness and comfort for our guests.We would love to welcome you back on many more occasions. Best wishes,Daniel Fernández - Guest Experience Coordinator

Dear Alfredo,Thank you very much for this kind review.We are delighted to hear that you enjoyed the large rooms and the stunning views they offer. Our team takes pride in providing excellent service, and we are glad that our concierge made a positive impression on you.We look forward to the pleasure of welcoming you back on many more occasions in the future. Best regards,Daniel Fernández - Guest Experience Coordinator

Dear Maria,Thank you for such a positive review of your stay.We are thrilled to hear that you found our hotel clean and beautiful, and that you enjoyed our awesome breakfast buffet. Our convenient location near the airport and a short taxi ride to the Ruzafa area is indeed a great advantage for our guests to explore the city.We appreciate your kind words and recommendation, and we look forward to welcoming you and your husband back for another memorable stay in the future.We look forward to welcoming you back on a future visit.Kind regards,Daniel Fernández - Guest Experience Coordinator

Dear Bradley,Thank you for this positive feedback.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back in the future.Best wishes,Ray García, Guest Experience Manager - Meliá Valencia

Dear Ezequiel,Thank you for this kind review.We are delighted that everything met your expectations during your stay with us and appreciate your kind comments about our team who work hard to meet your expectations.We would love to welcome you back on many more occasions. Best wishes,Daniel Fernández - Guest Experience Coordinator

Dear Guest,Thank you for taking the time to review your recent stay.We are delighted to hear that you found our hotel to be great and felt safe walking around the area. It's fantastic to know that you enjoyed the nearby restaurants as well. Our location indeed offers a variety of dining and leisure options for our guests to explore.Thank you once again for your kind words about our room cleanliness, hotel condition, service, and room amenities. Our team works hard to ensure that our guests have a comfortable and enjoyable stay with us.It would be a pleasure to welcome you back in the future.Kind regards,Daniel Fernández - Guest Experience Coordinator

Dear Agnes, Thank you for your review.We are delighted to hear that you appreciated the room amenities and found them to be of high quality. Our team strives to provide a comfortable and enjoyable stay for all our guests.We understand that the distance from the city center was a concern for you. Our hotel is located in a trendy district near the Congress Centre, offering a variety of restaurants and leisure opportunities. For future visits, you may consider using the nearby public transport options, such as the Beniferri metro station, which is only 450 meters away, to easily access the city center.All of the team hope that we may be able to see you again in the future. Kindest regards,Daniel Fernández - Guest Experience Coordinator

Dear Kimberly,It was a pleasure to receive this great review.We are thrilled to hear that you loved the Level experience and found our hotel to be very clean. Our team takes great pride in maintaining a high standard of cleanliness and providing exceptional service to our guests. The Level experience is designed to offer exclusive benefits and personalized attention to make your stay even more special.Once again, thank you for your kind words and we hope to have the opportunity to welcome you back in the future.We look forward to welcoming you again. Best regards,Daniel Fernández - Guest Experience Coordinator

Dear Thomas,Please accept our thanks for this review following your experience at our hotel.We are glad to hear that you appreciated our customer service, cleanliness, and the quality of food during your stay. Our team works hard to ensure that our guests have a pleasant experience at our hotel.We understand your concerns regarding the spa access policy. Our intention is to provide a relaxing and exclusive atmosphere for guests who book treatments, and we apologize if this caused any inconvenience during your stay. We appreciate your feedback and will take it into consideration for future improvements. Please note that our hotel offers a wide range of amenities and services, including an outdoor pool and a fitness center, which are available for all guests to enjoy.We hope that you will stay with us again in the future. Best regards,Ray García, Guest Experience Manager - Meliá Valencia

Dear William,Thank you for such a positive review.We are delighted to hear that you found our hotel to be a very nice place and appreciated the variety of dining and leisure options in the surrounding area. Our location in the trendy district of Valencia, near the Congress Centre, offers our guests easy access to numerous restaurants and attractions.It's great to know that you were pleased with the cleanliness of your room, the hotel's condition, and the amenities provided. Our team works hard to ensure that our guests have a comfortable and enjoyable stay, and your positive feedback is truly appreciated.We look forward to seeing you again soon.Best regards,Daniel Fernández - Guest Experience Coordinator

Dear Arsenio,Please accept our sincere thanks for this kind review.We are thrilled to know that you enjoyed your second stay at our hotel and found our rooms clean, well-maintained, and equipped with all the necessary amenities. Our dedicated team works hard to ensure that our guests have a comfortable and enjoyable stay, and your kind words are truly appreciated.We look forward to welcoming you back again in the future. Best wishes,Ray García, Guest Experience Manager - Meliá Valencia

Dear Annelise,Thank you for your recent stay and for taking the time to leave a review.We are thrilled to hear that you enjoyed our clean rooms, gym, and pool area. It's great to know that our breakfast variety and stylish restaurant met your expectations as well. We appreciate your kind words about our location, with nearby restaurants and metro station for easy access to the beach.We apologize for the delay during check-in and the inconvenience of one room not being ready. We strive to provide efficient and seamless service for our guests, and we will take your feedback into account to improve our processes.All of the team hope that we may be able to see you again in the future. Kindest regards,Ray García, Guest Experience Manager - Meliá Valencia

Dear Joanne, Thank you for your kind feedback on your stay.We are sorry that we did not meet all of your expectations. Ensuring the satisfaction of every guest is one of our top priorities, so please do not hesitate to send us more information; we always welcome our guests' feedback.All of the team hope that we may be able to see you again in the future. Kindest regards,Ray García, Guest Experience Manager - Meliá Valencia

Dear Nicholas,Thank you for such a positive review.We are glad that you had a pleasant stay and appreciated our high standards and quality service. Our dedicated team always aim to deliver the best experience to all of our guests and your kind words are truly rewarding.It's great to hear that you were able to make the most of our tasty breakfast, and hope it kick-started your day.We look forward to a return visit from you in the future.Best wishes,Laura Sánchez, Guest Experience - Meliá Valencia

Dear Hemmerson,Thank you for your positive review.We are thrilled to hear that you enjoyed our well-maintained facilities, convenient location, and excellent service. It is great to know that our breakfast and food options met your expectations, making your stay even more enjoyable. We appreciate your recommendation for both business and family trips, and we are honored that you have chosen to stay with us multiple times. Our team is dedicated to providing a memorable experience for all our guests, and your positive feedback is truly rewarding.We look forward to the pleasure of welcoming you back.Our kindest regards,Ray García, Guest Experience Manager - Meliá Valencia

Dear Karol,Thank you for taking the time to share your feedback,We are truly sorry to hear about the difficulties you faced regarding your reservation. Our team strives to provide the best possible service, and we apologize if we did not meet your expectations in this instance. We understand how frustrating it can be to deal with changes in travel plans, and we always aim to be as accommodating as possible. However, our cancellation policy and reservation transfers may vary depending on the specific booking conditions. We appreciate your feedback and will take it into consideration to improve our services in the future. On a positive note, we are glad that you were able to experience our hotel's amenities and hope that you were able to enjoy some of the features we offer, such as our spacious rooms, delicious breakfast buffet, and stunning views of Valencia.We hope to be able to welcome you back for an improved stay.Kind regards,Laura Sánchez Guest Experience - Meliá Valencia

Estimada Rosa,Nos complace saber que nuestro hotel es uno de sus lugares favoritos para alojarse en Valencia. Agradecemos sus amables palabras sobre la limpieza de las habitaciones, el estado del hotel, el servicio y las comodidades de la habitación. Nos enorgullecemos de ofrecer un ambiente cómodo y acogedor para nuestros huéspedes, y nos alegra saber que hemos cumplido con sus expectativas.Muchas gracias por su reseña y esperamos verle pronto de regreso. Un saludo muy cordial,Laura SánchezGuest Experience - Meliá Valencia

Dear Rachel,Thank you for taking the time to provide us with your feedback.We are glad to hear that you enjoyed our pool area, gym, and hearty breakfast during your stay. Our team strives to provide a pleasant experience for all our guests, and we appreciate your positive feedback on these aspects. We also acknowledge your concerns regarding the room condition. Please rest assured that we are continuously working on maintaining and improving our facilities.We apologize for any inconvenience you may have experienced during your stay and will take your feedback into account for future improvements.All of the team hope that we may be able to see you again in the future. Kindest regards,Ray GarcíaGuest Experience Manager, Guest Experience Manager - Meliá Valencia

Dear Rachel,Thank you for taking the time to share your feedback with us.We are glad to hear that you found our property nice upon entrance. We would like to inform you that we are continuously working on improving our facilities. We apologize for any inconvenience you may have experienced during your stay. Regarding the air conditioning, we appreciate your feedback and will look into the matter to ensure a comfortable stay for all our guests.We hope to have the opportunity of welcoming you back for a more memorable stay.Kind regards,Ray GarcíaGuest Experience Manager, Guest Experience Manager - Meliá Valencia

Dear Jason,Thank you for taking the time to share your opinion with us.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards. We will pass your comments on to our team who will be very pleased to know that they helped to make your visit so enjoyable.We look forward to seeing you again in the future.Best regards,Maryna KryvitskaGuest Experience - Meliá Valencia

Dear Lucia,Thank you for sharing this review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We hope to see you again soon, Kind regards,Ray GarcíaGuest Experience Manager, Guest Experience Manager - Meliá Valencia

Dear My-Tien,Thank you for taking the time to share your review.We aim to provide a high standard of service to our guests and are sorry that your stay did not live up to your expectations, We sincerely apologise for any inconvenience; your comments have been noted and will be addressed with our team.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,Ray GarcíaGuest Experience Manager, Guest Experience Manager - Meliá Valencia

Dear Guest, Thank you for providing us with your feedback, it is always gratefully received.We are delighted to hear that you enjoyed our breakfast and found our service to be of high quality.However, we regret to learn that you found the air conditioning in your room to be insufficient. Our hotel is equipped with air conditioning in all rooms, and we strive to maintain a comfortable temperature for our guests. We apologize for any inconvenience this may have caused during your stay and will certainly look into this matter to ensure an even better experience for future guests.We hope to have the opportunity to welcome you back to our hotel in the future. Kind regards,Ray GarcíaGuest Experience Manager, Guest Experience Manager - Meliá Valencia

Dear Guest, Thank you for taking the time to review your recent stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you again. Best wishesRay GarcíaGuest Experience Manager, Guest Experience Manager - Meliá Valencia

Dear Susan,Thank you for this kind review about your recent visit.We are delighted to hear that you had an excellent stay and enjoyed our coffee. Our team members, including Natalia, are always dedicated to providing exceptional service, and we are glad that you found them to be helpful and friendly. It is also great to know that you had a comfortable stay with our DreamMaker mattresses and a variety of pillow options.We hope to see you again soon.Kind regards,Maryna KryvitskaGuest Experience - Meliá Valencia

Dear Christina,Thank you for this unbeatable review.We do our best to ensure that guests feel welcome and it is very rewarding to read that you enjoyed your stay and appreciated the quality of our services.We look forward to welcoming you back. Best wishes,Daniel FernándezGuest Experience - Meliá Valencia