Couples treatment room(s), sauna, hot tub, Turkish bath/hammam
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Reviews of Olympia Hotel Events & Spa

4 out of 5
Olympia Hotel Events & Spa
Maestro Serrano, 5, Alboraya, Valencia

Reviews

8.2

Very good

Rating 10 - Excellent. 236 out of 667 reviews" "
Rating 8 - Good. 295 out of 667 reviews" "
Rating 6 - Okay. 86 out of 667 reviews" "
Rating 4 - Poor. 32 out of 667 reviews" "
Rating 2 - Terrible. 18 out of 667 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Travis

Travelled with family
Liked: Cleanliness, staff & service
The property was decent but the food options were limited and beds were hard as concrete as well the pool was disappointing

6/10 Okay

Sanidhya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Overall it was a good saty but little disappointed with swimming pool cleanliness and very limited options for vegetarian food in buffet.
Stayed 2 nights in Oct 2023

10/10 Excellent

Lorenzo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Jose

Stayed 4 nights in Oct 2023

8/10 Good

JOSE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Too much noise in the halls, small bed for two, hard pillow, only one pillow person, a false fire alarm at 3:30AM woke me up ! No apologies. The breakfast quality could be improved... asked for 30 minutes extension and absolutely no flexibility. The area is ok,but not for tourist, its safe. They have a events business, not sure if those caused fireworks well pass midnight. My sleep was defficient. Even though i asked for a quiet room, they seem to not understand my petition.
Stayed 1 night in Oct 2023

6/10 Okay

hemali

Travelled with partner
Liked: Staff & service
Hotel was overall good, would not say it is 4 star hotel, it’s more 3 star. Staff were friendly, however one morning a staff member did walk into our room while we were sleeping around 9am. The food was not great, we ended up eating out for breakfast and dinner. The spa was excellent.
Stayed 5 nights in Oct 2023

6/10 Okay

Andreea

Liked: Cleanliness, staff & service
Okay hotel but overpriced
Okay hotel, clean and spacious room but didn't feel like a 4 star hotel. I am a seasoned traveller and this is the first time a hotel could not provide and iron and their ironing services take between 12-24h. So if you have an event in less than 24h, you'd better bring your own or buy one. View was of another building, there was a constant noise throughout our 4 night stay which i assume was connected to events or the spa. Overall an okay stay since we were in the hotel only at nighttime but saying it's a 4 star hotel is a bit of a stretch
Stayed 4 nights in Sep 2023

8/10 Good

Noelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

6/10 Okay

Sarah

Disliked: Cleanliness
Not the worst but far from good enough.
The best thing about this hotel was the room air conditioning & power from the shower, the shower that had no curtain, screen to prevent the water going all over the floor & causing me to slip when getting out even though we had put towels down, it was awful. The breakfast was a good selection but the hot Buffett was cold! The bed linen absolutely stank of damp, there was no cupboards to put clothes away. The vicinity was good, only a short metro ride into the city so quiet in the evenings apart from some noisy guests which the hotel can’t be held responsible. Some of the waitresses were excellent at breakfast, my partner has a strict diet so they did what they could to accommodate. If you’re planning more than two nights stay I wouldn’t suggest this hotel.
Stayed 4 nights in Sep 2023

4/10 Poor

Muhammad

Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

10/10 Excellent

Preyankan

Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Professional staff, from desk to housekeeping
Stayed 6 nights in Jun 2023

2/10 Terrible

Denise

Travelled with partner
Disliked: Property conditions & facilities
The pool and gym facilities are shared with the local community. So be ready to have limited access to the facilities as they kids and adults swimming classes. The breakfast buffet is limited as in not a lot of food variety. For a 4 star hotel the cleanliness wasn't great on hoovering the bedroom floor and sheets. The room was very small and the mattress gave me back pain. Also no iron available for clothes. We rented a car and the hotel parking is payable per day even if you're a guest a the hotel. Very poor experience overall.
Stayed 3 nights in Jun 2023

6/10 Okay

Jacki, Sunland

Stayed 2 nights in Jun 2023

4/10 Poor

Oliver

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Overnight stay whilst visiting Oceanographic in Valencia.
Stayed 1 night in May 2023

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trucker spot
Stayed 3 nights in May 2023

8/10 Good

Tazmina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location shame no kettle!
A good location for the one night. Very comfortable room. The cafe next door does great food and drink. Our only complaint would be no kettle Tea or coffee to make a drink after a long journey.
Stayed 1 night in Mar 2023

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place. Extremely friendly staff

8/10 Good

Roberto

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Dandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

M D

Stayed 5 nights in Feb 2022

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Delighted and amazing experience
Stayed 2 nights in Nov 2021

8/10 Good

Gerald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2021

2/10 Terrible

Patrick

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I hope hotels.com take this hotel of their site. All photos on their site are fake. Service is bad. Even for a cup of ice they charge you money.
Stayed 3 nights in Aug 2021

10/10 Excellent

Rik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2021

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good all-round hotel
Very good hotel outside Valencia city, metro times are bad but if you have time that is not an issue. Gym and pool very good, beds comfy and reception staff helpful. Very pleasant stay.
Stayed 3 nights in Aug 2021

6/10 Okay

Nazmul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mediocre - 4 stars is a bit generous
Room itself was spacious and comfortable for a family of four, but no real natural light coming into room - windows opened up into some kind of narrow space in-between buildings. Not much going on at this location although plenty of free parking outside hotel and a short drive into Valencia.
Stayed 1 night in Aug 2020

2/10 Terrible

Jenny

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not recommend
Staywd there for 4 nights, booked because wanted indoor swiming pool for kids. Qhwn arrived was told swiming pool only open at special times. If i knew i would not be staying there. Staff ay reception was so unhelpfull and so rude. Any time i asked anything i never gor any help. Hotel is very dated not 4 stars at all. More like 2 stars. Everything is very old. Towels were not changed not even once. On our last night i went to reception and asked for fresh towels and again they were so rude. 2 hours later still no towels. My husband went again and only got towels after an hour. Bedding also was not changed in 4 nights. I could not wait to leave the place. Felt so not welcome there. Would not recommend to anybody. Staff need to learn the manners simple as thanks and hello. Horriable place.
Stayed 4 nights in Feb 2020

8/10 Good

Sahar, Montreal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and comfortable. The only problem is that the internet connection was too weak. Thanks
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good base
Nice hotel out of the city centre of Valencia but next to metro and bus stop. Good varied breakfast. Minimal in room toiletries. Clean room.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
A bite out of the way. The parking is not free and. It is clean, good neighborhood
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decor is a bit dated and the parking garage is a nightmare, but the staff is friendly and the beds were comfortable.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The pool was not really want for hotel guests. It’s a gym pool with swimming lanes and classes going on all the time. Not family friendly.also the WiFi was really unusable in the room. We had Togo downstairs to lobby to get decent service. But hotel was clean. Rooms were made up early and nicely. Breakfast was very good.
Stayed 3 nights in Jul 2019

10/10 Excellent

Carolina, United Kingdom

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, nice food selection at the buffet restaurant for both breakfast and dinner. Great location
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendid breakfast buffet, spotless rooms and friendly staff. A little further from Valencia than I imagined but close enough to the metro station to make it easy to get into the town
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Staff is helpful
Stayed 5 nights in Apr 2019

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for business stay-over
Nice hotel with a good price tag. I love having a pool close by
Stayed 3 nights in Feb 2019

4/10 Poor

Jax, UK

Liked: Cleanliness
Disliked: Property conditions & facilities
The staff on the front desk were very helpful and friendly but the rest of the staff were not. The hotel stay does not include use of the spa and the buffet breakfast and dinner were very poor. The food was not hot and it was very bland and tasteless. The good thing is that the hotel is very close to the metro which is good for getting into central if you don’t want to stay in the hustle and bustle. It’s also one straight train to the airport.
Stayed 2 nights in Oct 2018

8/10 Good

Andreas

Liked: Cleanliness, staff & service, room comfort
Hotel with pool in the outskirts of València
I stayed for one night only. The hotel is located in the outskirts of València and it has some bars and restaurants nearby. I especially enjoyed some late afternoon working at Horchateria Daniel”s terrace. The hotel”s style is a little old and I would recommend some minor renovations, especially the TV. Other than that it is a good place to stay. I love the breakfast and the pool access. Servicewise, the personnel is very helpful and did all possible for accommodating my needs.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a nice area!
The staff were very helpful! I don’t speak any Spanish at all. But the majority of people were able to help me and even went one step further to make me feel comfortable!
Stayed 4 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good transport connections. Staff very helpful. Wide selection of quality food for breakfast! Recommend.
Stayed 7 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to train station and park for kids.
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude person at front desk during night shift. Poorly maintained property, HVAC not cooling, room not clean. Breakfast buffet was OK. Bad experience at the price of better hotels.
Stayed 2 nights in Aug 2018

10/10 Excellent

Pedro, Montréal (Québec)

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel close to a lot of interesting local businesses, bars, and not too far from the beach.
Stayed 1 night in Jul 2018

6/10 Okay

Hanna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Could not swim in pool what was advertised kids were really disappointed
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok Hotel
Stayed at this hotel while attending a conference. Hotel is located about a 15 minute Metro ride and 10 minute walk from some of the main tourist attractions in Valencia. Price is good, but I probably would not stay again. This hotel is an important part of this community. Thanks
Stayed 5 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort