Rooftop terrace

Reviews of Cosy Rooms Embajador

2 out of 5
Cosy Rooms Embajador
Calle Embajador Vich 5, Valencia, Valencia

Reviews

7.4

Good

Rating 10 - Excellent. 55 out of 333 reviews" "
Rating 8 - Good. 151 out of 333 reviews" "
Rating 6 - Okay. 86 out of 333 reviews" "
Rating 4 - Poor. 28 out of 333 reviews" "
Rating 2 - Terrible. 13 out of 333 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Pipo

Disliked: Cleanliness, staff & service, amenities
Horrible hotel. Super tiny compared to pictures and reception is on another hotel. You have to walk with your suitxases to the other hotel and back. Super inconvenient.
Stayed 2 nights in Mar 2024

6/10 Okay

rafael

Stayed 3 nights in Jan 2024

4/10 Poor

Nils

Business traveller
Disliked: Cleanliness, property conditions & facilities
There was a funny smell in the room. The bed was very soft and sunken in the middle. The bathroom was in poor condition.
Stayed 2 nights in Oct 2023

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
.
Stayed 4 nights in Oct 2023

6/10 Okay

Adam

Travelled with partner
Liked: Cleanliness
Big room with comfy bed and generous sized bathroom. A couple of minutes walk from all of the attractions, shops, eateries and bars. The room had a sliding door that connected to the next room. It was secure, but could hear everything that was going on so had broken sleep. Bathroom a bit grubby around the edges (limescale and loose shower fittings). Is also above a club. With all that in mind, I wouldn't stay again.
Stayed 2 nights in Sep 2023

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023

6/10 Okay

Peter

Liked: Room comfort
Disliked: Cleanliness
Okay but we won't stay there again.
The location is good. The room first given to us was not as we expected from the pictures shown on your site. After discussion we were moved to a room which was suitable. Large room. Large bed. En-suite could do with deep clean in the corners and walls. Shower door didn't close and there were lose tiles on the shower floor. Just a bit grubby. Our room had a connecting door to the room next door and on the last night of our stay the occupants got back to their room at 4am Monday morning and we could hear everything they were saying. Seemed like no sound proofing on the sliding door between each room. Shame as up to that night there was no problem with noise even though the rooms are located above a night club which stays open until late.
Stayed 3 nights in Jun 2023

8/10 Good

Jacqueline

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice property
Stayed 1 night in May 2023

6/10 Okay

Ann

Stayed 3 nights in Apr 2023

2/10 Terrible

victor

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Awfull
It was very poor services apart from cleaning.
Stayed 1 night in May 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Location was great, the rest…
Stayed 1 night in Apr 2022

6/10 Okay

Stephany

Liked: Staff & service
Hotel was okay.
The hotel room is very straight to the point. My remote control didn't have batteries, we were missing hand soap and the heater was not working properly. The room was very small and we had to walk to another location to pick up our room key and get the code to enter the hotel. The WIFI was okay, but not the best. Overall, the hotel is fine if you are not looking for anything special.
Stayed 1 night in Dec 2021

8/10 Good

L Tania

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel is fine but is inconvenient that the main lobby where you get the key is A bit far , hard if you have big luggage , plus my key wasn't working 11 am before check out had to call the other hotel lobby to come fix cos nobody was in the embajafor hotel
Stayed 2 nights in Mar 2020

6/10 Okay

Kathleen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not what we expected way too small
Very small room no place to put items shower flooded the bathroom floor and leaked out in the room towards entry door. Ruined my cloth backpack and book as I had sat them on the floor ready to leave . The side of the bathroom door was mouldy from previos leaks. Room was clean I did report shower to staff. Room206 staff very helpful.
Stayed 1 night in Oct 2019
Response from Staff of Cosy Rooms Valencia on 15 Nov 2019
Thank you so much for your review. It's important for us to know the experience of our customers to improve us. We are sorry for your book and your backpack. We are working in it to improve the shower situation, maybe to much pression of the wáter. Regards,

10/10 Excellent

Juan Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Stayed 1 night in Aug 2019
Response from Stéphanie on 18 Oct 2019
Estimado Juan Carlos, Muchas gracias por elegirnos. Estamos encantados de que disfrutara de su estancia con nosotros. Saludos cordiales,

8/10 Good

caleb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Staff Cosy Rooms Valencia on 15 Nov 2019
Estimado cliente, gracias por su opinión sobre Cosy Rooms Embajdor. Espero que hay disfrutado Valencia y nuestra estructura. Cordialmente,

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Very good location to explore central Valencia one street back from main road so no trafic noise. The bathroom is ready for refurbishment. Very little space so only suitable for short stays.
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Location wise it was perfect. Sitting in the heart of the old town almost everything is within walking distance. The only sites that were far away were the beach and the aquarium. The room itself was beautiful but not practical. The bed was comfy and the views from the balcony were perfect but there was only 1 tiny bin in the bathroom and no waste bin for the rest of the room. Also there was only 1 chair available which made sitting at the balcony difficult since I was there with my girlfriend. The partition between our room and the neighboring room wasn’t sound proofed but thankfully we didn’t have very noisy neighbors this time.
Stayed 5 nights in Jul 2019
Response from Dante on 1 Sept 2019
Dear customer, thank you so much to spend your time writing this review. It's very important for us to know the experience and what customers think to improve us. We are glad to know that you appreciated our building and the central location. Regards,

8/10 Good

Mijail

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent location and facilities,grumpy reception
Excellent choice, great value for money. Everything was perfect except, a blonde, short haired lady of about 50 years old at reception. She checked us in, and was in a horrible mood, fighting with the other staff members, ignoring us clients. She is the only liability in the whole place as far as we could see.
Stayed 2 nights in Jun 2019
Response from Dante on 1 Sept 2019
Dear customer, thank you so much to spend your time writing this review. It's very important for us to know the experience and what customers think to improve us. We are glad to know that you appreciated our building and the central location. Afraid to know you haven't received the attention you needed. Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cosy room in the heart of Ciutat Vella - would definitely stay here again! Picking up check-in card is at a different location but only 5 minute walk away (stated on hotel info so we were aware). The reception at check-in was very helpful to provide us with a map and recommendations!
Stayed 2 nights in May 2019
Response from Dante on 8 Jun 2019
Thank you for your review, we are so glad for your nice commentary and to know that you had enjoy our establishment and Valencia. Best regards,

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom need tile repair and more towel racks in the bathroom. No space or rack for opening luggage.
Stayed 3 nights in Apr 2019
Response from Dante on 8 Jun 2019
Dear William, thank you for your review, it is really important for us to know your suggestion to improve us every day. Best regards,

10/10 Excellent

Chris, London

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
New rooms, very clean and great location. Will stay again definitely!
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The location is very central in the ciutat vella. Seems to be quite a red light area I noticed . The facilities were good the staff and cleaning ladies are amazing very helpful and kind . My first room was a superior room great balcony view of a building - the downfall was sliding doors on the side wall infrastructure separating the neighbouring room - not ideal can hear all the goings on there was really bad, so had to ask to be changed to a different room ( thanks to staff understanding this was done straight away) Unfortunately not ideal situation when you’ve settled halfway through the stay and you have to change due to noisy guests coming in at 2am having sex all night - lol . The deco in the room is fine, it is cosy . But I wouldn’t stay there again due to the noisy experience of that particular room with doors for walls.
Stayed 5 nights in Feb 2019
Response from Dante on 27 Feb 2019
Dear customer, thanks for your review and spendig time to write it. It's important for us to know the experience of the customers to improve us. Regards,

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Я читала очень много негативных отзывов об этом хостеле, и были сомнения в бронирование. Комнаты очень уютные и комфортные, выполненные в стиле лофт с высокими потолками и огромной кроватью! Обожаю!!И в некоторых комнатах насколько я понимаю есть балкон маленький (если берёте номер по дешевле то не ожидайте что получите номер с балконом, но если переплатить на 10%, то можно и получить номер с видом в дворик). Есть отопление. В номере чисто, хотя есть некоторые пятна на двери и в туалете (можно было чуть получше). И сама комната расположена в самом центре с левой стороны от pl. Ajuntament. и рецепция хостела в 5 минутах ходьбы. Мне все понравилось!! Рекомендую!! Очень подходит для коротких пребываний Единственное что не хватает это хотя бы минимального завтрака.
Stayed 1 night in Jan 2019
Response from Stéphanie on 22 Jan 2019
Dear Customer, We are very happy that you have enjoyed your stay with us. We take note of your comments that we appreciate very much. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2019
Response from Dante on 19 Jan 2019
Muchas gracias por elegir nuestra estructura durante su estancia en Valencia Saludos,

10/10 Excellent

michael

Liked: Cleanliness, property conditions & facilities, room comfort
a liitl piece of spain
the hotel is hard to find but once you find and settle in everything is all around you within easy walking distance.
Stayed 2 nights in Dec 2018
Response from Marica on 20 Dec 2018
Dear guest, Thanks to spent your time for the review, these are important to improve for us. Best regards,

6/10 Okay

Dylan

Liked: Property conditions & facilities, room comfort
A night in Valencia
Not an easy hotel to find,and when we did find it there was no reception so we had to walk to a sister hotel to get a key , then to find out that the room wouldn’t be available until after 4.30 , so not a great start! So when we got in we went up to our room which was clean, modern with a juliette balcony overlooking the narrow street, a nice touch. Overnight the bed was comfy but there was no mattress or pillow protectors, a little unusual and a let down really! Overall it was a quiet little hotel in a fairly good location, but definitely room for improvement
Stayed 1 night in Nov 2018
Response from Dante on 16 Nov 2018
Thanks Dylan to spend time for the review. The reviews are important for us to improve and have suggestions. We are sorry for the first invonvenient. We try to note in the confirmation there is no reception there but we know that there is a lot of information to read. Hoping to have with us again Regards,

6/10 Okay

Paula

Liked: Room comfort
Central location for a short stay
A comfortable room for 1-2 night stay, although a little dark and a bit of a smell in the bathroom from the drains.
Stayed 2 nights in Oct 2018
Response from Dante on 16 Nov 2018
Thanks Paula to spend your time writing a review. it's important for us to improve everytime. Hoping to have you again. Regards,

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in was at their other location, but it was less than a 5-minute walk. We were able to get our room early, the service was fantastic and friendly, the room was very clean, and the location was phenomenal! Great stay.
Stayed 2 nights in Oct 2018
Response from Dante on 16 Nov 2018
Thanks you John to spend your time writing the review. it 's very important for us to improve and we are glad to know that you enjoyed Valencia and Cosy Rooms Embajador. Regards,

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great location not too far from anything.
Stayed 1 night in Aug 2018
Response from Dante on 26 Sept 2018
Thanks Natalie for your review. We are glad to know that your staying was good. Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Clean and comfortable rooms in the centre of Valencia. We couldn’t fault it!
Stayed 4 nights in Jul 2018

10/10 Excellent

Mike, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good standard
Excellent accomodation for the budget and location
Stayed 4 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, very close to everything in the centre , quiet and clean.
Stayed 3 nights in Dec 2017

10/10 Excellent

Aaron B, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy over all
Before booking, we have read all the reviews so we were aware that it will be a 5 min walk from the check in desk. The name spoke for it self. The rooms were truly cozy. A little smaller than expected, but that didn't bother us. The bed is comfortable and massive, showers are great, and even a little balcony type smoking area given on request, meaning you won't have to run down stairs for the cheeky cigarette. The cleaner did a great job too. Came both on request, and by intuition. Over all very happy with the stay, the room and the service.

6/10 Okay

JENNIFER

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Budget and Semi-Comfortable Room
We stayed in a 1 king size bedroom. The bed is pretty big for 2 people although the room is VERRRRYYY small. There is not enough to walk around. The room has a bidet hose. The location of the hotel is very difficult to find. The receptionist where you have to pick up the keys is in another location. They don't give very good direction and GPS doesn't work there because the buildings are so close to each other. When you need to ask anyone for direction, just ask where the "Placa De Rodrigo Botet" or "Astoria Hotel". Once you find the Plaza De Rodrigo, go behind the restaurant tables onto a street called "Carrer De l'Ambaixador Vich". Keep going on this street and you will find this hotel Embajador. Great location just not easy to find. There is an elevator available in the hotel, but we used mostly the stairs. It is very quite and the bed is semi-comfortable. Just very very tight room. Not enough room for anyone to walk around. Just keep that in mind.

8/10 Good

kath, aus

Disliked: Cleanliness
Nice hotel with exceptions
Room was nice, air con, bed ok, bathroom just needed to be re-tilled, grouted and mould and rot gotten rid of. The shower was good except for the fact that you had to hold the door shut and the rotting floor... Unfortunate as the rest of the room was nice. Close to everything.

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Highly recommended
Brilliant hostel for the money. Room could have been swept a little better but besides that it was an excellent hostel, excellent location and would highly recommend this. We even booked an extra night we liked it that much.

6/10 Okay

Robert, Brighton

Liked: Cleanliness, property conditions & facilities, room comfort
Overnighter in old town
An overnight stay on route home from Germany, love the neighbourhood and always stay in it, hotel room was seperate to the main reception by a good 10 minute walk which to me is never ideal.

8/10 Good

Pecksy Punavuoresta

a trip
Great location. Room´s are small but value of money is still very good. And Valencia is so lovely and beautiful city!

8/10 Good

Kimberly, Calgary, Alberta Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again - great location.
You need to check in at Ding Dong Telas to get the key. Kinda of inconvenient that if there are any issues you need to go there too. The walls are very thin so you can hear conversations of people in the rooms around you. There is a lift which is very convenient and the room is very clean. Having your own temperature control was a plus and the Windows opened as well. Great area to be in, most taxis don't know where it is but they can definitely get you to Plaza de la Reina which is just one minutes walk. Lots of shops, restaurants. I would recommend and would stay here again.

10/10 Excellent

Pecksy Punavuoresta

Liked: Cleanliness, staff & service
Holyday
Great location, location and location! Very good value of money.

8/10 Good

Pecksy Punavuoresta

Disliked: Staff & service
Great location Hotel
I signed up to the hotel the morning of 11.00 . I was told that my room is not ready yet. The reception lady said that I can get a room immediately if I pay extra € 10 per room per night. I paid for because I want to go sleep. The room was not any better than the original room. I know this because this was the third time in the same hotel during the year. I feel that I got a little ripped off.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY BAD HOTEL, DO NOT BOOK
I never write reviews, maybe once in my life. VERY BAD HOTEL. DO NOT WASTE your money staying here. Many other hotels in Valencia, same rate, much better quality. I have changed room 3 times in a 3 day stay. Very dark colors, do not get fooled by the photos. Main light in room, is timer based with door, turns off in 1 minute, 2/3 of room is dark at night. Have to put shades down in most rooms, not the superior rooms, feels like a box, a cave. Someone wanted to be artistic with this hotel, but obviously had no artistic talent at all. Hot water in shower is not working (in 3 rooms). Most annoying feature: you arrive at hotel, only to discover that the reception is in another building about 0.5 mile away. To get the key to room in Palacete, you have to walk, with luggage to reception in the other building round trip. Hallway and corridors are painted in very ugly dark color. No ventilation at all in rooms, air condition does not work (in 3 rooms). If your key does not work when coming back late at night, you have to go back to reception, get a new key , come back to go to your room. Actually happened to me. Rooms are very small, King size bed in a room that should not have more than a double size bed. Barely able to move. This is the worst hotel I have ever been to. WILL never stay there again, not will recommend to anyone.

8/10 Good

Pecksy Punavuoresta

Liked: Staff & service
Great location
Great location and good value for money. If you need only a bed and clean hotel, this is yours.

10/10 Excellent

Pecksy Punavuoresta

Liked: Cleanliness, room comfort
Best Location
Great Location. Nice Room´s. Perfect value of money. Free WiFi.

6/10 Okay

michael, Ireland

Disliked: Staff & service, property conditions & facilities
Valencia
Good location and comfortable, needs a bit of tidying up but overall good value.

8/10 Good

dave, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ding dong
just right in the midle of the city clean and tidy just what i wanted

6/10 Okay

Alissa, New York City

Liked: Cleanliness, property conditions & facilities
Good midrange option
Was traveling with my boyfriend throughout Spain. This was a perfect midrange option. Despite some noisy neighbors the place was a solid choice. Note that the check in location is not the same as where you will be staying. After checking in I was escorted by a staff member to the site a few blocks away. Very sweet little bakery down the block. You also need to ask for the TV remote at the check in location and put down a deposit. I thought that was strange and wished they would have told me that before I walked to my room. Overall, a good experience.

8/10 Good

Peter, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy bed
We went Valencia because of La Fallas Festival 2014. It was very difficult to find the location due to many ppl around and Road name in Spanish. The reception is 3 minutes walk from the hotel but we still got lost with around half an hour when holding 2 big luggage. But the cleanliness of room is far from our expectation, comfy bed but really do like love hotel!

8/10 Good

margarita, moscow

Liked: Cleanliness, staff & service
Small hotel in the heart of the city.
Everything was actually good, the only one I'd reccomend is to install more hooks in the bathroom and to bring a bed side table.