Breakfast and dinner served, American cuisine
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Reviews of Courtyard by Marriott Valdosta

3 out of 5
Courtyard by Marriott Valdosta
1564 Baytree Road, Valdosta, GA

Reviews

8.2

Very good

Rating 10 - Excellent. 205 out of 421 reviews" "
Rating 8 - Good. 118 out of 421 reviews" "
Rating 6 - Okay. 51 out of 421 reviews" "
Rating 4 - Poor. 26 out of 421 reviews" "
Rating 2 - Terrible. 21 out of 421 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alex, BALL GROUND

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That was greeted as soon as I walked through the door the staff took care of my room. Room was a good size and clean.
Stayed 1 night in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was great
Stayed 1 night in Mar 2024

8/10 Good

Jenny

Stayed 1 night in Feb 2024

10/10 Excellent

Kyndal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great. Rooms were clean.
Stayed 1 night in Feb 2024

8/10 Good

michael

Liked: Cleanliness, amenities, property conditions & facilities
Quite
Stayed 1 night in Feb 2024

10/10 Excellent

Mary, boynton beach

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean, the front desk person was very attentive and knowledgeable
Stayed 1 night in Jan 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Dec 2023

8/10 Good

Abby

Stayed 1 night in Dec 2023

4/10 Poor

Heather

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The air conditioning in our room did not work, nor did the refrigerator get to a temperature that would actually keep the food cool. There was no body wash in the shower either. Since we had checked in late at night, my child was asleep by the time I realized all of this. The next morning, I informed the front desk staff and she said I should have told her the night before or we could have move rooms, but that wasn’t an option for me with a sleeping child after a long day of travel. This property is not up to the standard of Courtyard Marriotts, and felt more like a low budget hotel using the brand name only.
Stayed 1 night in Nov 2023

6/10 Okay

Joshua

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Property is not the same property pictured in the listing. The place hasn’t been cleaned in who knows how long. Shower head was about to fall out if the wall. No soap in shower.
Stayed 1 night in Nov 2023

2/10 Terrible

Trina

Disliked: Cleanliness, staff & service
Worst experience ever at a hotel
Stayed 1 night in Oct 2023

4/10 Poor

Lillian

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Our room had a conjoined door with a lock that didn’t function properly. Since it was late and we were on the road all day, we just moved the dresser to block the door and called it a night. Definitely not ideal.
Stayed 1 night in Sep 2023

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like how thin the floors were. I could hear every footstep from the people above my room.
Stayed 2 nights in Sep 2023

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Noisy family of kids jumping on the bed in the room above us. No breakfast included. However, was very clean, cool room, comfortable beds, etc.
Stayed 1 night in Sep 2023

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean hotel. Staff was friendly
Stayed 1 night in Aug 2023

10/10 Excellent

Dontae

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place staff was friendly
Stayed 2 nights in Jul 2023

10/10 Excellent

Margarite

Stayed 1 night in Jul 2023

4/10 Poor

Debbie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was damp and smelly. The AC unit was so noisy we couldn't sleep at night.
Stayed 1 night in Jul 2023

6/10 Okay

jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really good no problems there. The problem we had was the people above us banging, jumping off the bed, making loud noise all threw the night even after the desk lady called them 3 times to stop. She was lovely and moved our room for the issue. So only problem was the other guest other then that we like the place
Stayed 1 night in Jul 2023

10/10 Excellent

LASHEL, ORLANDO

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

4/10 Poor

Niki

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Room 325 smelled bad- very musty. The kind of musty that makes you think it’s wet and there’s mold somewhere. Was otherwise fairly clean. We paid $20 extra for full breakfast and were told it was not available. Checked out at 9am.

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient to restaurants shopping and the interstate. Property is very clean, easy to get too, quiet and staff is super friendly!
Stayed 1 night in Jun 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in/out staff were very friendly and helpful!
Stayed 1 night in May 2023

6/10 Okay

Waldemar, S PALM BEACH

Travelled with partner
Liked: Cleanliness, staff & service
Room was below Marriott’s standards!
Stayed 2 nights in May 2023

2/10 Terrible

brandi

Stayed 1 night in Apr 2023

10/10 Excellent

Mishellee

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely accommodating
Stayed 1 night in Apr 2023

6/10 Okay

Shannon

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The bathroom looked clean until you really looked around. Ceiling vent was super dusty, some mold on the wall and the shower head had lots of mold growth. The beds were comfortable and the room was an ok size.
Stayed 1 night in Apr 2023

8/10 Good

Phillip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basically, it was okay. It's beginning to have an aged smell in the rooms.
Stayed 1 night in Apr 2023

10/10 Excellent

Timery

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy AC unit
Bill (front desk) was awesome. Very friendly! The hotel/ room appeared clean. Our only real complaint was the AC in our room. Every time the AC came on, there was a loud startling noise. We ended up turning it off during the night b/c it was keeping us awake. The coffee machine in the downstairs lobby was also out of order. We could have made ourselves a cup in the room but thought we would grab a latte on our way out of the hotel.
Stayed 1 night in Mar 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Christy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall had a good experience. The side door on our side of the hotel did not lock so that made me a little uneasy. It didn’t matter what time of day we tried the fire it was always unlocked.
Stayed 2 nights in Mar 2023

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located. Well insulated from the noise. At the time of my stay there is a carnival across the street and it can't be heard inside. Staff is friendly and prompt. Room and lobby are nicely appointed at this price point.
Stayed 1 night in Mar 2023

8/10 Good

Chandeka

Liked: Staff & service
It definitely needs some upgrades. The room was not vacuumed and the bathroom did not seem as sanitized.
Stayed 2 nights in Feb 2023

10/10 Excellent

Harold, JACKSONVILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and quick. Just the way it should be.
Stayed 1 night in Feb 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2022

6/10 Okay

Dumitru

Stayed 1 night in Dec 2022

6/10 Okay

Matthew

Travelled with family
Stayed 1 night in Nov 2022
Response from GM on 9 Dec 2022
Matthew, we are so sorry to hear your stay was only a 6 out of 10. We want to make sure all of our guests have a wonderful experience. We hope next time you're in the area, we can make it happen for you!

6/10 Okay

DENISE

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I booked 2 rooms for an overnight stay to attend VSU's Open House. The staff at check in and check out were great~~no issues there. The first room was ok, it just smelled like someone vacuumed dirty carpet with deodorizer, however the 2nd room had a dirty bathroom. There was some "purple liquid" on the bathroom sink, along with hair in the sink. Also, there was trash on the floor. We arrived at 11 p.m. and we were checking out at 9 a.m. so it was sufficient for the night, After driving 4 hours we were tired and ready to rest so we didnt bother to complain, but if we ever come back, we'll definitely stay somewhere else.
Response from GM on 18 Nov 2022
Denise, so sorry to hear your stay was not exceptional. That purple liquid is cleaner so while I am sorry you saw some, it does bring relief that the bathroom was indeed cleaned. We are sorry to hear of the other issues you had and will be looking in to this so it doesn't happen again. Thank you for bringing it to our attention.

10/10 Excellent

Mary

Stayed 1 night in Aug 2022

10/10 Excellent

Jan

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel. Nice employees.
Excellrnt
Stayed 1 night in Aug 2022
Response from General Manager on 26 Aug 2022
Thank you, Jan for taking the time to share your feedback! Our number one priority is taking care of our wonderful guests and we are happy to hear you enjoyed your stay! We will take this opportunity to celebrate and then get back to work so all of our other awesome guests can have the same great experience. Hope you will stay with us again next time you're in Valdosta :-)

4/10 Poor

Judy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Old Facility and Not Clean
I had picked this hotel as I have always had a good experience with Marriott facilities. This hotel was old and felt not clean. The first room they gave us the bathtub was flaking off and we could only use the shower. They changed rooms for us and the 2nd room at least the bathtub we could use as a bathtub. When we woke the next morning and went to start packing our stuff apparently there was a thunderstorm during the night and the windows leaked and a large portion of the carpet was wet (which a bag of books and some clothes) were all wet. I had booked this hotel for our return trip from Florida which I canceled. They had also charged my credit card for the return trip which was a week away. I am now waiting to see if they are issuing me a credit. We ended up staying at Drury which was amazing and less expensive. Won't be staying at a Marriott again.
Stayed 1 night in Aug 2022
Response from Manager on 22 Aug 2022
Thank you for letting us know about your stay. We are sorry to hear your stay was less than exceptional. We pride ourselves on great hospitality and great rooms so we are very sorry your stay was less than. I will personally be looking in to that room to see what happened so we don't have any sort of issues going forward. Again, I am sorry your stay was a 4 out of 10.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Poor bed and bedding
The beds were absolutely too soft and they force my husband and I to sink to the middle of a queen size bed. We tried sleeping in both beds, the same problem. I watched tv until 4:00am. The remainder of the night was napping on the sofa. Not a good way to spend our fifty first wedding anniversary. We are here for four days 😢
Stayed 1 night in Aug 2022
Response from Manager on 22 Aug 2022
Thank you for taking the time to leave a review. So sorry to hear you didn't like our beds! We want all of our guests to have a wonderful experience and I'm sorry yours was less than. I want to thank you for letting us know about your experience AND I want to say HAPPY ANNIVERSARY :-)

8/10 Good

LaToya L

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay. Quiet, friendly staff.
Stayed 2 nights in Jul 2022
Response from GM on 31 Jul 2022
LaToya, we are so happy you enjoyed your stay with us! Our staff loves to make each one of our guests leave happy. We hope to see you next time you're in Valdosta!

4/10 Poor

Kim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was a dump
Stayed 1 night in Jul 2022
Response from GM on 18 Jul 2022
Kim, thank you for your kind words. Our staff works hard every day to make sure our guests have a wonderful stay.

8/10 Good

Christina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was okay for 1 night. We were not that impressed with the state of the room for what we paid for it. The price should have been less.
Stayed 1 night in Jun 2022
Response from GM on 21 Jun 2022
Thank you for taking the time to leave a review. We always love hearing from our guests so we know how to improve. We appreciate your feedback. Have a wonderful day and stay safe out there.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people and nice facility.
Stayed 1 night in Jun 2022
Response from Management on 11 Jun 2022
We are blushing :-) Thank you for the kind words! Our team works around the clock just to make sure all of our guests have a wonderful experience while staying with us! Our goal is to help you rest and relax while here in Valdosta!