Exterior

Reviews of Hotel Walliserhof Zermatt

3 out of 5
Hotel Walliserhof Zermatt
Bahnhofstrasse 30, Zermatt, VS

Reviews

9.4

Exceptional

Rating 10 - Excellent. 413 out of 593 reviews" "
Rating 8 - Good. 159 out of 593 reviews" "
Rating 6 - Okay. 18 out of 593 reviews" "
Rating 4 - Poor. 1 out of 593 reviews" "
Rating 2 - Terrible. 2 out of 593 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One of many similar properties up and down the street leading from the train station. All with their own hotel restaurants. Staff nice enough. Breakfast great by American standards. Ordinary by European standards. Nothing wrong here. Amazing skiing facilities and snow condition when we were here in Mid-March.
Stayed 2 nights in Mar 2024

8/10 Good

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and location fabulous.
Stayed 4 nights in Mar 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, helpful front desk, good breakfast!
Stayed 2 nights in Mar 2024

10/10 Excellent

Deborah

Stayed 1 night in Feb 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within 8 minute walk to train and 15 minute walk to gondola, very centralized. Great breakfast! Staff friendly and helpful with questions. Would definitely stay again. Shopping and restaurants all around. Nice hotel restaurant as well.
Stayed 2 nights in Jan 2024

10/10 Excellent

mj

Stayed 3 nights in Jan 2024

10/10 Excellent

Benedetta

Stayed 6 nights in Dec 2023

8/10 Good

Sophie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel. We got a room with a view of the snowy mountain. It was beautiful ! The staff was helpful and quick to bring us the extra blankets we need. The morning breakfast was decent and got enough variety. The location is the best and only mins to walk to! We enjoyed our stay here!
Stayed 1 night in Dec 2023

10/10 Excellent

Christopher, Elm Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

RUTH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most beautiful hotel in Zermatt. Over 150 years old, completely modernized. So comfortable. Spa. Wonderful Resturant. Stay here.
Stayed 4 nights in Dec 2023

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cute and with character. Very spacious room for Switzerland- really quiet. You can ask for a tea kettle for your room and the staff will be happy to provide. Pillows are a bit lumpy, though.
Stayed 2 nights in Dec 2023

10/10 Excellent

meijie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming and beautiful hotel.
The walliserhof is a very charming and characterful hotel. The staff are very friendly and knowledgeable. We had booked a standard double room and we’re lucky enough to have the 4th floor with a balcony that had amazing views. The hotel was spotless and the rooms were so quiet and comfortable. Breakfast was lovely with a range of food to choice from. It is just a couple of mins from the train station which made staying here so convenient. We will definitely stay here again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Anastacia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming, family owned, and beautiful.
Stayed 1 night in Dec 2023

10/10 Excellent

David, Fairfax

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Oct 2023

10/10 Excellent

Afton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, cute and clean hotel with lots of amenities. They had a fitness center, spa and great continental breakfast. There was also a restaurant attached with patio seating. We had a cute balcony and our room was spacious. Would definitely stay here again!

10/10 Excellent

EDWARD, Dunedin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel run by generations of excellent innkeepers....great location in Zermatt.
Stayed 1 night in Oct 2023

10/10 Excellent

Wyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff but didn’t know story of Matterhorn They need to watch (true story) 3rd Man on the Mountain And there restaurant was super good
Stayed 2 nights in Sep 2023

8/10 Good

Marian

Lovely old, well maintained inn, classic with modern touches. Included breakfast was very good, dinner in the restaurant excellent. The only con is that the sun poured in our room and it was very hot with no air conditioning. Next time I'd shut the curtains in arrival and open the door as the sun went down.
Stayed 1 night in Oct 2023

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay and will be returning! The room was charming and comfortable and the area felt very clean and thoughtful. We especially enjoyed the spa and the fresh breakfast.
Stayed 1 night in Oct 2023

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 1 night and would have liked to stay in Zermatt longer. The room was clean and spacious with a patio to sit on during nice weather. Staff were helpful and friendly. We were able to store our bags for the day which was helpful. They brought us extra pillows too. My only complaint was the room was too warm for our liking and there was no thermostat to decrease or turn off the heat. Location was close to the train station and although we did not eat at the hotel restaurant, it was busy and smelled good as we walked by. We would definitely stay here again.
Stayed 1 night in Sep 2023

10/10 Excellent

Jojo, Brampton

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are bigger than expected and a short distance to the train station
Stayed 1 night in Oct 2023

10/10 Excellent

Hina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round!
Stayed 1 night in Sep 2023

10/10 Excellent

Gyanendra N

Stayed 1 night in Sep 2023

8/10 Good

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very convenient to the train station as well as center of Zermatt. One highly recommended restaurant nearby is Pizzeria Restorante Molino: super authentic with good quality. Thumbs up!
Stayed 1 night in Sep 2023

10/10 Excellent

Richard

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a superb gem of a hotel - very comfortable bed, good sized bedroom and bathroom, welcoming staff, and wonderful food in the restaurant. Highly recommended.
Stayed 1 night in Sep 2023

10/10 Excellent

Padmaja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Ray

Stayed 3 nights in Sep 2023

10/10 Excellent

Saroja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything.
Our staying was excellent here. Very close to he railway station. I would stay here again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Marie, Dorval

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and spacious room. Would be nice if the reception opening hours were longer.
Stayed 1 night in Sep 2023

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent hotel for a stay in Zermatt. Located close to train and most things you need. Nice reception for check in. Elevator to room. Our room was on of the best stays on our trip. It was room 40 and had a balcony on Bornerhoffen and views of the Matterhorn from a window. Very clean. Secure. Quiet with windows closed. Large room. Comfortable bed. Breakfast is included and is also above standard with excellent coffee. Overall value for money in this country.
Stayed 2 nights in Aug 2023

10/10 Excellent

Marylyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab location
Stayed 2 nights in Jul 2023

10/10 Excellent

qiao

Liked: Cleanliness, staff & service, property conditions & facilities
A nice city, a nice hotel
Stayed 1 night in Jul 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Clean and comfortable.
Stayed 2 nights in Jul 2023

10/10 Excellent

bruce

Stayed 2 nights in Jul 2023

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very quaint place, lovely rooms with balcony and perfect location. Do note that there's no phone on the room but easy to get help from the front desk. Kettle available on request.
Stayed 2 nights in Jul 2023

10/10 Excellent

anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay. Friendly staff, excellent location, beautiful room with loft area and a balcony. Since we had an early train and missed breakfast hours, they packed us a to go bag the night before. Couldn’t have been nicer!!!
Stayed 1 night in Jul 2023

10/10 Excellent

judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome spot with a great breakfast. Lovely rooms in an older building whose heritage is hi lighted. The mini spa was very nice
Stayed 1 night in Jul 2023

10/10 Excellent

Takashi, Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Cailin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a lovely property located very close to the train station, restaurants, and shops. Our room’s balcony had a view of the Matterhorn! If we ever come back to Zermatt, I would love to stay here again. Staff was kind and helpful.
Stayed 1 night in Jun 2023

8/10 Good

Yenari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Strict check in time. Great location and interesting hotel. I really enjoyed the stay.
Stayed 1 night in Jun 2023

10/10 Excellent

WILLIAM

Stayed 1 night in Jun 2023

10/10 Excellent

Aldo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was amazing! It was really close to the train station. The location was super clean and I would gladly stay there if I was in Zermatt again!
Stayed 1 night in Jun 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
What an amazing hotel. Central to everything you need and easy access to chair lifts.
Stayed 1 night in Jun 2023

10/10 Excellent

Ido

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Priyanka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Prabhu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and great service. Breakfast can add a few more varieties for vegetarians.
Stayed 1 night in Mar 2023

10/10 Excellent

Oscar

Stayed 1 night in Mar 2023