We stayed 8nts in Feb2010. Rooms are small but very clean. We would recommend paying for the south side which has a beautiful view. The staff is very pleasant and helpful – esp. "Badjo" who drives the shuttle - a good deal (20CHF per week) for daily ride to the nearest lift (Les Violettes). Hotel seems very close to the gondola but it is a steep climb.
The breakfast is good (fresh bread, croissants, boiled eggs, cold meats, cheese, yogurt, fruit, cereal, muesli). For 25CHF per day you can add the nightly supper (we didn't since we met friends each night and spent a lot more for restaurants). On the web it states that there is free internet and bottled water in the rooms. This is not so - the internet is pay-as-you-go (10CHF for 5 hrs) and the water bottles are 4CHF (a lot for a small bottle).
The staff was very accommodating when we left. We had to leave at 5 a.m. to drive to Geneva Airport (about a 2 hour drive away) and they arranged for a picnic breakfast the night before which we kept in our room fridge and ate in the car (ham and cheese sandwiches, bottled water and fruit). Nice touch.
If you bring a car be prepared for the fact that the parking, while free, is very limited. We were there during the busiest season and the cars were jammed together and had to be shuffled if anyone needed to get out. we just left the car parked for the entire stay and walked or used the free bus service.
My wife and I enjoyed a wonderful stay at Hotel La Couronne over Christmas this year. The price of the room was a bit high, but what *isn't* expensive in Switzerland... and especially in Zermatt? The location of the hotel was great... right next to a ski bus stop and had several good pubs and restaurants nearby. The staff were amazing and helped answer all of our questions on our first stay here. We couldn't ask for more!
Ryan from London, UK
The 3*-superior hotel Couronne: Quiet location with view of the Matterhorn. In all rooms: bath or shower, toilet …More
We arrived to a very friendly welcome. The staff are lovely and are happy to speak to you in english. The apartment was fabulous. It is trendy clean and roomy furnished to a high standard. We could not fault it. The hotel has a sauna and steam room which is free to use and there are 2 individual jacuzzi's which are 5 Swiss franc to use. Great after a day on the slopes. Definitely would recommend this apartment to anyone.
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