Deluxe Double or Twin Room, Balcony, Mountain View | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Reviews of Hôtel Résidence de la Forêt

3.5 out of 5
Hôtel Résidence de la Forêt
Route de la Combaz 19, Randogne, Crans-Montana, VS

Reviews

8.4

Very good

Rating 10 - Excellent. 77 out of 202 reviews" "
Rating 8 - Good. 89 out of 202 reviews" "
Rating 6 - Okay. 28 out of 202 reviews" "
Rating 4 - Poor. 6 out of 202 reviews" "
Rating 2 - Terrible. 2 out of 202 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

luca

Liked: Staff & service, property conditions & facilities
Very good quality-price stay 👌
Stayed 1 night in Jan 2024

10/10 Excellent

LUDMIL

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Cozy and warm place
It was very nice. Very cozy and warm family run hotel.
Stayed 2 nights in Dec 2023

10/10 Excellent

Ananda

Stayed 1 night in Aug 2023

10/10 Excellent

Honor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely and comfortable hotel, great views. Great transport connections!
Stayed 2 nights in May 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for Switzerland, straightforward but comfortable room. Could not get in restaurant in evening, but very helpful receptionist helped us find somewhere. Breakfast limited, coach party had made choice rather poor -
Stayed 1 night in Sep 2022

6/10 Okay

Vlad

Liked: Cleanliness, staff & service
Stayed 15 nights in Feb 2022

8/10 Good

Junko

Stayed 3 nights in Feb 2022

8/10 Good

Pankaj Kumar

Stayed 3 nights in Feb 2022

10/10 Excellent

Natalia

Stayed 1 night in Feb 2022

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, great breakfast (croissants are awesome!), comfy bed, location
Stayed 2 nights in Jan 2022

8/10 Good

jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Sussel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Endroit sympathique, bon rapport qualité - prix, bon déjeuner. Un peu éloigné - à pied en plein hiver - de Crans-Montana, de Crans-sur-Sierre et des remontées mécaniques, malheureusement le bus - entre arrêt Résidence Forêt et arrêt Télécabine - ne passe que 1 fois par heure (approx.).
Stayed 1 night in Dec 2021

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service
Room was perfect Shame restaurant facility was unavailable Staff really friendly and helpful
Stayed 6 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Free travel pass!
The hotel provides travel passes that allow the guests to use the local transport (including cable cars) for free! It was useful and convenient to explore the area.
Stayed 2 nights in Jul 2021

6/10 Okay

Pamela

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Old Hotel
This hotel has not been renovated since the 70’, the furniture is really old, still smells like cigarettes and I got one flat pillow only so I didn’t sleep that well.
Stayed 1 night in Oct 2020
Response from Albertine on 5 Nov 2020
Dear Customer, Thank you for taking the time to provide feedback on our establishment. Our hotel has a cozy and warm style that appeals to the vast majority of our customers. We have got a non-smoking hotel for over 10 years, I am surprised that there was a smell of cigarettes in your room. For next time, do not hesitate to contact the reception directly, who will be happy to help. We could have offered you another room. Regarding the pillows, these are of a standard size and you have 2 additional pillows in the wardrobe. Regards,

10/10 Excellent

Antonino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel la Foret
Everyday woke up to a stunning view. Outstanding service by the hotel.
Stayed 10 nights in Jul 2020

10/10 Excellent

Marietjie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Lovely hotel, reception staff are very helpful
Stayed 2 nights in Dec 2019

4/10 Poor

JEAN

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2019

10/10 Excellent

Russell

Stayed 1 night in Sep 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
Amazing staff
Everyone at the hotel was very friendly and helpful and genuinely made us feel welcome. The women at the front desk helped us numerous times with deciding what local attractions to see. The only downside was the mattress to our bed was sunken in the middle and needed replacing, which made it difficult to sleep. The breakfast was decent, which is what we were expecting. The interior was clean, but a bit dated. Also, make sure you request a room with a view. We would definitely stay here again, especially if the mattresses are updated.
Stayed 2 nights in Aug 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location, easy to check in, no problems
Stayed 1 night in Jul 2019
Response from Vânia on 2 Aug 2019
Cher Monsieur, Merci pour votre commentaire. Au plaisir de vous revoir dans notre établissement. Meilleures salutations, Vânia Pinheiro

10/10 Excellent

Roelof

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Albie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very nice hotel, good location and decent value in a usually very expensive country. Would recommend
Stayed 1 night in Jul 2019

8/10 Good

Fabian

Liked: Cleanliness, staff & service, room comfort
Mountain time
The hotel was very clean. Nice hotel stuff and very good breakfast with a lot of options. Rooms where very big. Hotel is rather old. Parking places are available, but depending on the time already used. Nice location, closest ski lift is violettes.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Manu, Palatine, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we stayed here for one night. The hotel is excellent. Staff were very helpful and friendly. Highly recommend it. The view is amazing.
Stayed 1 night in Jul 2018

8/10 Good

James R.

Liked: Room comfort
Great views of the Alps made this an easy choice.
We enjoyed our stay at La Floret, staff was helpful, but no dining on site in evening in early June for a Saturday, drove 5 minutes to Crans-Montana town centres and had some options open for a casual meal or a high end meal there. wi Fi working, no AC, and views from balcony was incredible , but limited signposts for the hotel or area added to our anxiety, as did finding out most shops in the town centres were not open on Sundays....breakfast and staff made up for the ‘neighbourhood shortfalls’.
Stayed 1 night in Jun 2018

8/10 Good

Killian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy room with a view and great service!
Very warm and welcoming staff from beginning to end. Always happy to help and was greeted with smiles every time I met staff. The views are breathtaking from the property. Yes, some might say the design is a little dated but the hotel has a fitting chalet charm. Good value for money and I will return.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to the ski slopes
This hotel is conveniently located to the ski slopes, ski rentals and funnicular (tram that brings you from the train station). Hotel rooms are comfortable and cozy, staff was helpful, food was tasty and had a nice seperate lounge with bar to relax after a long day of skiing. The views from the terraces of the Alps was beautiful. Overall, highly recommend this hotel.
Stayed 1 night in Feb 2018

10/10 Excellent

rob , brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service
Everyone is so helpful there. Nothing was a problem. The hotel is older but the friendly staff make up for that. Highly recommended
Response from Julien, Front Office on 24 Jul 2017
Dear Guest, Thank you for your kind message. It was a pleasure to welcome you and we hope to do it again during your future trip in Crans Montana. Best regards,

10/10 Excellent

V.A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always clean and in. Very quiet summer which good
Like it. I stay here whenever in the vicinity. Super clean, quiet. Very cool mid century modern dining room.

6/10 Okay

Jessica, Davis

Liked: Cleanliness, staff & service
Up in the Alps
We stayed here three night as it was close to our daughters school. Transportation in this area is by funicular, so you need to plan your trips up and down the mountain. The views are gorgeous. The hotel is older, but has has what you need for a nice stay. There was a nice breakfast included. The staff was very friendly and helpful.

8/10 Good

sam, H

Liked: Cleanliness, staff & service, room comfort
Nice hotel
Was a good stay during my graduation. The place was tidy and clean. Staffs were helpful. Good to stay.

10/10 Excellent

Auro, São Paulo, Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect as always...
I stay at this hotel for more than 25 years. I've been there with my family when I was a kid and I have lots of wonderful memories. The hotel remains exactly the same. The staff is very friendly and helpful. A great place to stay in Crans-Montana.
Response from Charlotte on 7 May 2016
Dear Guest, It is a pleasure to hear that you enjoyed your stay with us once more. Our customers' satisfaction is our number one priority! Thank you for taking time to answer this servey. We hope to see again very soon! Kind Regards,

6/10 Okay

Verified traveller

it was an ok stay nothing special or to be highlighted

6/10 Okay

blatter, usa

Disliked: Cleanliness, staff & service, property conditions & facilities
Did not like it.
The Hotel ( Residence) should not have been open. 1 person who was there to help the guest. She, he did its best, but.. The room was in need for new carpet. I did not even want to walk in the room. No save- refrigerator or cafe machine. No nothing. I learned something, don't book in a hotel-Residence.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

rob, dallas

Liked: Cleanliness, staff & service, room comfort
It's Switzerland
The hotel was convenient for our purposes and we were referred to this hotel by another hotel where we had previously stayed. Most of the hotels in the area were closed between seasons. We were comfortable except it was impossible to lock our room door, something we discovered our second night there. We were assured by staff that this problem would be remedied, but because it was Ascension Thursday weekend, it never happened. Because we were traveling with our sons, we were able to secure our lap top and ipad in one of their rooms. The breakfast buffet is good, but nothing special. Fresh fruit was limited to an orange or an apple. The bread selection was very good. As we checked out, the staff apologized again, but I can only assume their attitude was this is Switzerland and nobody was going to walk into our room unexpectedly. We would certainly consider staying here again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel la foret cran montana
very good buffet at breakfeast

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Jack, Ottawa, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value in Crans-Montana
We stayed 8nts in Feb2010. Rooms are small but very clean. We would recommend paying for the south side which has a beautiful view. The staff is very pleasant and helpful – esp. "Badjo" who drives the shuttle - a good deal (20CHF per week) for daily ride to the nearest lift (Les Violettes). Hotel seems very close to the gondola but it is a steep climb. The breakfast is good (fresh bread, croissants, boiled eggs, cold meats, cheese, yogurt, fruit, cereal, muesli). For 25CHF per day you can add the nightly supper (we didn't since we met friends each night and spent a lot more for restaurants). On the web it states that there is free internet and bottled water in the rooms. This is not so - the internet is pay-as-you-go (10CHF for 5 hrs) and the water bottles are 4CHF (a lot for a small bottle). The staff was very accommodating when we left. We had to leave at 5 a.m. to drive to Geneva Airport (about a 2 hour drive away) and they arranged for a picnic breakfast the night before which we kept in our room fridge and ate in the car (ham and cheese sandwiches, bottled water and fruit). Nice touch. If you bring a car be prepared for the fact that the parking, while free, is very limited. We were there during the busiest season and the cars were jammed together and had to be shuffled if anyone needed to get out. we just left the car parked for the entire stay and walked or used the free bus service.

10/10 Excellent

Harry, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
End of Feb.'10 Adventure
The Hotel was very quaint and well kept. The staff was very accomodating, especially for my wife who had a skiing mishap. The staff gave her special treatment which almost made me want to be in a similar plight. The only negative is the parking garage. since the hotel can accomodate only a few, it was a carousel anytime you need to use your car. But the Hotel provided transportation to the ski lift, which made the circumstance minor. I would recommend staying for an enjoyable visit to the area.

8/10 Good

Corinne

Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Bertrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel
Bon accueil, accès à la réception assez pénible par l'escalier. Chambre un peu vieillotte. Petit déjeuner super.
Stayed 1 night in Oct 2023

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surroundings are astounding
Stayed 2 nights in Sep 2023

8/10 Good

Frits

Travelled with family
Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2023