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Reviews of Alpine Lodge

3 out of 5
Alpine Lodge
Bahnhofstrasse 14, Zermatt, VS

Reviews

9.2

Wonderful

Rating 10 - Excellent. 24 out of 36 reviews" "
Rating 8 - Good. 9 out of 36 reviews" "
Rating 6 - Okay. 3 out of 36 reviews" "
Rating 4 - Poor. 0 out of 36 reviews" "
Rating 2 - Terrible. 0 out of 36 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Nicole

Travelled with partner
Liked: Cleanliness
I wish they had communicated about the heat and air conditioning. They also made us take out the trash and take off the sheets.
Stayed 3 nights in Sep 2023
Response from Anita Perren on 11 Oct 2023
Thank you for your review.Unfortunately, you were not at home when I stopped by. Otherwise I usually explain everything.The heating comes on automatically when it is cold outside.We would be happy to welcome you again.With kind regards from ZermattAnita Perren

10/10 Excellent

Shu

Liked: Cleanliness, staff & service, property conditions & facilities
It’s very close to train station, stores and restaurants. You can walk 10 minutes to see Matterhorn from village. The apartment that we got is at 3rd floor so we have to lift our luggage up. No storage space to hold your luggage after you check out but you can leave your luggage at the basement where is an open space, no locker or door to keep your items safe. You also can store luggages at locker room at train station which offer different size of locker. Please note that we have to pay taxes in cash, fortunately you can easily find banks or ATMs locally. We have a good stay.
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment is conveniently located within a short walk to the train station. The apartment was very clean and tidy with modern appliances and updates. It exceeded our expectations! We would definitely stay here again!
Stayed 3 nights in Nov 2019

10/10 Excellent

John

Stayed 4 nights in Sep 2019

8/10 Good

AdamandKatrina, Hobart

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location (very close to train station and centre or toen) and good size. Good range of equipment in appartment. Due to being close it could be quite noisy (street noise), this mostly stopped at 11pm but sometimes not... Lots of outside street/ building light came into room, making it hard to sleep. One of the worst showers we have seen, needs to be updated. Overall a pleasant stay.
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of the apartment was close to train station and other sites. The apartment is just above the McDonald's and there are smokers at various times of the evening making it difficult to get good air when trying to sleep with the windows open. In addition, located in a busy area suggest you bring earplugs.
Stayed 3 nights in Jun 2019

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Enjoyed the stay! The location is perfect just right next to the station!
Stayed 3 nights in Jun 2019
Response from Andreas on 21 Jun 2019
Many thanks for the review. We are very happy, you enjoyed your stay... Regards Family Perren

10/10 Excellent

Jeremy, Seattle

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, very clean, super comfortable, all the amenities that you’d need...wonderful place to stay.
Stayed 3 nights in Oct 2018
Response from Anita Perren on 6 Nov 2018
Dear Jeremy, Thank you very much for your wonderful and positive review. We are delighted to read how much you enjoyed your time at the Chalet Alpine Lodge. It would be a pleasure to welcome you again. Regards, Andreas and Anita

10/10 Excellent

paul, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
In the middle if Zermatt. Warm and very comfortable. Would return if in Zermatt again
Stayed 3 nights in Nov 2017
Response from Anita Perren on 10 Dec 2017
Dear Paul Thanks for the fantastic review. Thank you for sharing your experience at the Chalet Alpine Lodge. We are so happy to read that you enjoied your stay. We do hope to have the pleasure of welcoming you back in the near future. Thank you for choosing to stay with us

10/10 Excellent

Big Joe, New Hampshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great launch pad to all activities.
Perfect location only steps form the train station. Overlooks all of the activity on the street. Has a beautiful view of the Matterhorn.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Self check-in is easy. We are grateful that early check-in in the morning was arranged for us. Very near to train station and supermarkets. We really enjoyed cooking ourselves while eating in restaurants in Switzerland is quite expensive. We loved the balcony too.

8/10 Good

Anita, New Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The room not fancy, but very well stocked. Pots, pans, salt, everything you might need was there. Grocery coop was a block away making this one of the most convenient hotels I've ever stayed in. Great to be able to cook some of our own meals. Kitchen appliances were top of the line. Sitting area and dining table had view of the Matterhorn. Nice bathroom with a tub/shower Clean and comfortable with a balcony overlooking main street. Because of that we got some street noise, but it was worth it to see the band come down the street. Only down side was the owner is not present because it is an apartment. While they were very friendly people who left lots of information and their phone number for us sometimes it is nice to be able to go down to a front desk. Owners provided very helpful information as long-time residents of the community. Many restaurants nearby to choose from. The pillows were huge and not very comfortable to us, but that is just personal preference. The bed was comfortable with a nice down comforter. The TV got some English channels. If we went back to Zermatt we would definitely stay in the same hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Claude

Stayed 3 nights in Oct 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2021
Response from Thank you. on 30 Nov 2021
Dear Catherine, Many thanks for your stay with us. It would be a pleasure to welcome you again. Regards, Anita Perren

6/10 Okay

kim

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Stayed 3 nights in Aug 2021

10/10 Excellent

wei hao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
便利的交通，貼心的入住體驗
距離車站很近，步行約兩分鐘即達，位在鎮上營業最晚的麥當勞旁，雖然住宿三天都沒有遇到房東，但仍能感受到房東的貼心服務。 唯一的缺點大概是沒有洗衣機，其餘設施幾乎一應俱全，位在策馬特的中心地帶，從二樓的窗戶可以稍稍看到馬特洪峰的山峰，但若想要起床看到完整的馬特洪峰景，可能不能選擇這個地點。 整體而言，若第一次來策馬特，極為推薦這裡做為住宿之地。
Stayed 3 nights in Oct 2019

10/10 Excellent

KUANG TAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location佳，房子整潔溫馨，離火車站和超市非常近，適合自己簡單開火的短期住宿，這趟我們住了3晚非常舒適。
Stayed 3 nights in Oct 2019

10/10 Excellent

Ling, hong kong

Liked: Cleanliness, property conditions & facilities
很近火車站， 走3分鐘就到，不過位於商業中心位置， 會有很多人經過， 所以比較嘈吵。 屋內一應俱全， 又近超市，買東西自己煮超級方便的
Stayed 3 nights in May 2018
Response from Andreas on 6 Jul 2018
Many thanks for the review. It was a pleasure to have you as our guests. Regards Andreas

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very convenient, only 3 minutes walk from the train station. The room is big and clean.
Stayed 3 nights in May 2018
Response from Anita Perren on 4 Jun 2018
Dear Yvonne, Thank you very much for your excellent review and for your lovely comments about our House Alpine Lodge. We are more than happy that you enjoyed your stay with us and we hope to welcome you very soon again. Regards, Andreas

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常推薦
房間很大 開放式廚房，工具齊全 睡房是分開的 還有一個露台 非常整潔 唯一比較不好是床不太好睡 其他都非常好，距離coop 和火車站很近 沒有電梯 整體來說很推薦 價錢合理 在瑞士自己煮飯 一餐最少便宜25CHF 住三天都自己煮飯，又健康又省錢

8/10 Good

WENYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
The room was good, comfortable bed, and wonderful kitchen! The hosts are nice and friendly. Good location to train stations.

8/10 Good

Doris, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯的apartment
位置方便，近火車站。房間設施很好，有洗碗機及煮食工具。唯一問題是大門門柄有問題，門柄會脫下。

10/10 Excellent

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moderne Kleinwohnung im Herzen von Zermatt
wir haben uns sehr wohlgefühlt.

10/10 Excellent

Kåre, Danmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt beliggenhed på hovedgaden
Perfekt beliggenhed på hovedgaden, nogle få minutters gang fra jernbanestationerne, Coop- og Migros-supermarkederne samt talrige restauranter og butikker. Lejligheden er langt nok væk fra nattelivet længere oppe ad hovedgaden, til at kunne høre larmen. Holder man altandør/vinduer åbne, skal man dog fra morgen til aften være forberedt på en del støj fra højttalende turister på hovedgaden, men med altandør/vinduer lukket, hører man nærmest ingenting. Fra altanen kan man se et godt stykke op ad hovedgaden, mens man selv føler sig lidt overbegloet fra lejlighedene over for, hvilket dog gælder store dele af byen, fordi pladsen er så begrænset. Lejligheden har et veludrustet lille køkkenhjørne. Samme rum fungerer også som (spise)stue og entre, samt har adgangen til badeværelset, mens soveværelset har udgangen til altanen. Fint, velindrettet mindre badeværelse. Mit ophold var under en sommerhedebølge, men takket være den kølige aften-/nattebjergluft, blev det ikke et problem om natten. Fra min lejlighed på første sal, var der (forventeligt) ikke udkig til Matterhorn. Den nærmeste vandresti er under fem minutters gang væk, men er vist kun tilgængelig i sommerhalvåret. Der er noget længere at gå, måske 15 minutter, for at komme til de populære stier i retning mod fx Matterhorn, men ingen afstande i Zermatt er store. Alt i alt er det et sted, jeg uden tøven vil anbefale, samt selv vende tilbage til.

10/10 Excellent

K.U., Tokyo Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
コンドミニアム
寝室とダイニング＆キッチンが別で、アパートの1室を借りるような感じです。目抜き通りに面しているので夜も結構にぎやかだと思います。（早く寝てしまうのであまり分かりませんが） 通常のホテルのような受付でチェックインするスタイルではなく、指定された部屋に入ると夕方にホテルの方が訪ねてきて確認する方式です。 駅からすぐで、近くにCOOPとMIGROSがあるので自炊派には便利な立地です。COOPで売っている飲み物やビールはこの界隈では大体一番安いのですが、回転が速いせいか冷えていないのが多く、買いだめして予め冷蔵庫で冷やしておきました。 ハイキング中心で5日滞在だったので、朝早く出て、夕方も早く帰るパターンが多く、時間を自由に使えるのと、自炊ができるのが良かったです。何日か腰を据えてゆっくり楽しむのに向いた条件だと思います。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置和機能都非常好

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good accomodation
comfortable,convenient

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
準備をしっかりと
アパートメントなのでフロントはなくサービスに関しては何もありません。これらはHOTELS.COMのHPにはサービスがあるがごとく記載されています。注意が必要です。システムが解り難く初めてだと戸惑うこと間違いなし。システムが解ればどうってことありません。（ドイツ語が解る人は全く問題ないと思います。）部屋も綺麗で収納もしっかりしています。只、ベットが小さいのとマットが今一です。電化製品の取説が読めないと（ドイツ語）使用する際には解らず苦戦するかも？コーヒーメーカー、食洗器、電子レンジ、オーブン等

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
adresse à retenir !
Un petit appartement près de la gare et de toutes les activités diurnes et nocturnes... D'une excellente qualité/prix, très propre, rénové avec bon goût et des propriétaires d'une grande amabilté. Nous l'avons testé durant le unplugged festival, à recommander.

8/10 Good

Roland Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Cassio, Florianópolis/Brasil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, great location
Located in the main street, with the main station, the gornergratbahn and a supermarket less then 100 meters away, the location is great. Even so, people with locomotive restrictions would avoid it because there is no lift. But if you have no problems with one or two stages of stairs, it is perfect. The next time I visit Zermatt, sure I will stay there again.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

よっしー

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適な水周り、自由なチェックイン
施設が新しく、水周りや風呂が最新であった。チーズフォンデュ用の鍋や無料の珈琲を作るキットが10回分おいてあり、良い。近くにCOOPがあって食事を自炊できたので食費がかなり安く出来た。街に面したベランダも良い。ただし、ホテルのタオルを3日同じものを使った。→オーナーに言わなかったためか・・

10/10 Excellent

Terje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det var veldig bra, Lite og koselig apartmentshotell med trivelige verter. Anbefales

10/10 Excellent

Erik, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Praktisk leilighet med bra beliggenhet
Komfortabel og praktisk leilighet med god beliggenhet , anbefales .