We stayed at this hotel after our time in Paris to be convenient to the airport for an early morning flight. We arrived via train to the airport rather late in the evening but caught a free shuttle to the hotel, and the shuttle also conveniently took us to our terminal the following morning. The staff was friendly and helpful- we were glad to be able to print out our boarding passes in the business center in the lobby area. The hotel is lovely, and after days in a rather small room in Paris with a very small bathroom, the large room and bathroom was a treat!
Nice hotel but an hours drive from Beauvais Airport. Sauna and steam room were nice but limited hours, 3 ~ 6 pm, so if you are out for the day it is unavailable on your return. Room was nice / clean, but poorly soundproofed. I stayed in the annex, was woken at 4am by the TV next door. Didn't use the restaurant as thought expensive.
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What a gem this is!!. It sits overlooking a small lake surrounded by a swish little town with good cafe's,restaurants and upmarket boutiques. It is only a 10 minute journey into Paris Nord station. Don't be put off by the fact it isn't in central Paris being in the suburbs works really well and trains travel till late with only a 5 minute walk to the station - in a very safe area. The hotel is very comfortable and the rooms are a good size, far better than we would have got in central Paris (if you can, request a room with a balcony overlooking the lake which is great for early evening drinks) The staff were polite and helpful - not that we needed them at all. Would not hesitate to stay here again and neither should you!!
My family and I had two rooms for a one night stay prior to departing the next morning for the USA. The hotel is great, but the best part of our stay was the helpfulness of one particular staff member named Omar. On the morning of our departure we got caught in the AirFrance pilot's strike and our flight to Houston, TX was abruptly cancelled. Omar took personal charge of our luggage at the hotel, while we went to Charles de Gaulle Airport to try to arrange an alternative flight. We did manage to arrange an alternate flight with a rather short time span to board. Omar quickly brought us our luggage, and we made the flight on time. We were very grateful to Omar for his outstanding service, which far exceeded any of our expectations.
Staff was fabulous and very friendly. Stayed here for a mix trip to disney and paris. Free shuttle bus was brilliant did not experience any issues. Spa facilities was good. Breakfast wasnt to my taste but I could always find something to eat. Overall lovely hotel
We chosed the hotel because of the advertised facilities offered and we were so excited to arrive as we also celebrated our Honeymoon. We were delighted to meet Charlotte from Guest Relations, she escorted us to the room, described the venues,opening times,recommended us to have dinner inside of the hotel and enjoy the pool and we did.Charlotte is a great asset for the hotel,she understands what personalised service means.
Room was amazing,bathroom amenities the best.Many thanks to Housekeeping Department..took care of every detail,we always had fresh towels,a clean room,the bed made,fresh sheets.
At Brasserie Restaurant all the staff members were looking well groomed,really helpful also.not impressed with a lady with blondish short hair who seemed a manager...she was there in the evening..stockings scratched wearing a red blouse..just like a guest..image is important and all staff members were looking perfect in their uniform.
Security and bell men - all very helpful..they had the right initiative at the right time to assist us in offering information in regards to shuttle bus for example...they were always smiling.
Reception...we believe as a 5 stars hotel the personalised service is missing...2 ladies were talking while my wife was waiting at the desk no apology or empatize when asked why wi-fi is not working.
overall great hotel very clean very comfortable
Good place for business travelers looking for a place really close to the airport. Don't expect to walk to the airport from here but the "Black Bus" free service was wonderful. It takes about 10-15 minutes to reach the hotel from Paris Metro station by Black Bus and also same time from Hotel to airport by the same shuttle bus service.
If you heading back after your leisure trip, give this place a try. We stayed here for this purpose.
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