First off, if you want to wake up to see the Eiffel tower outside your window and all that jazz, this isn't the place for you. Everyone else, this is the place for you. Everyone from the bellhop and cleaning crew to the manager on the floor was extremely helpful and nice.
The buffet was pretty hearty and beats all but three buffets I've seen in my travels in France. The bar environment and service was attentive and extremely nice.
The rooms were extremely clean and comfortable. My wife is use to having facilities for tea and coffee in her room before she starts the day. That was not available the first day, but the hotel made sure it was available and ample the rest of the trip. All and all, I highly recommend this place, especially if you prize some down time and peace after running all over Paris.
Nice hotel but an hours drive from Beauvais Airport. Sauna and steam room were nice but limited hours, 3 ~ 6 pm, so if you are out for the day it is unavailable on your return. Room was nice / clean, but poorly soundproofed. I stayed in the annex, was woken at 4am by the TV next door. Didn't use the restaurant as thought expensive.
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What a gem this is!!. It sits overlooking a small lake surrounded by a swish little town with good cafe's,restaurants and upmarket boutiques. It is only a 10 minute journey into Paris Nord station. Don't be put off by the fact it isn't in central Paris being in the suburbs works really well and trains travel till late with only a 5 minute walk to the station - in a very safe area. The hotel is very comfortable and the rooms are a good size, far better than we would have got in central Paris (if you can, request a room with a balcony overlooking the lake which is great for early evening drinks) The staff were polite and helpful - not that we needed them at all. Would not hesitate to stay here again and neither should you!!
My family and I had two rooms for a one night stay prior to departing the next morning for the USA. The hotel is great, but the best part of our stay was the helpfulness of one particular staff member named Omar. On the morning of our departure we got caught in the AirFrance pilot's strike and our flight to Houston, TX was abruptly cancelled. Omar took personal charge of our luggage at the hotel, while we went to Charles de Gaulle Airport to try to arrange an alternative flight. We did manage to arrange an alternate flight with a rather short time span to board. Omar quickly brought us our luggage, and we made the flight on time. We were very grateful to Omar for his outstanding service, which far exceeded any of our expectations.
Staff was fabulous and very friendly. Stayed here for a mix trip to disney and paris. Free shuttle bus was brilliant did not experience any issues. Spa facilities was good. Breakfast wasnt to my taste but I could always find something to eat. Overall lovely hotel
"Nice, clean & friendly hotel close to the airport"
Staff was really polite and helpful. The room was tidy and warm, I loved the quality of the bed, linen and pillows.
Since I only spent a short night at the hotel I didn't get the time to use any facility. But the overall feeling was good.
An important advantage: The hotel offers a free shuttle to and from the airport.
We chosed the hotel because of the advertised facilities offered and we were so excited to arrive as we also celebrated our Honeymoon. We were delighted to meet Charlotte from Guest Relations, she escorted us to the room, described the venues,opening times,recommended us to have dinner inside of the hotel and enjoy the pool and we did.Charlotte is a great asset for the hotel,she understands what personalised service means.
Room was amazing,bathroom amenities the best.Many thanks to Housekeeping Department..took care of every detail,we always had fresh towels,a clean room,the bed made,fresh sheets.
At Brasserie Restaurant all the staff members were looking well groomed,really helpful also.not impressed with a lady with blondish short hair who seemed a manager...she was there in the evening..stockings scratched wearing a red blouse..just like a guest..image is important and all staff members were looking perfect in their uniform.
Security and bell men - all very helpful..they had the right initiative at the right time to assist us in offering information in regards to shuttle bus for example...they were always smiling.
Reception...we believe as a 5 stars hotel the personalised service is missing...2 ladies were talking while my wife was waiting at the desk no apology or empatize when asked why wi-fi is not working.
overall great hotel very clean very comfortable
Good place for business travelers looking for a place really close to the airport. Don't expect to walk to the airport from here but the "Black Bus" free service was wonderful. It takes about 10-15 minutes to reach the hotel from Paris Metro station by Black Bus and also same time from Hotel to airport by the same shuttle bus service.
If you heading back after your leisure trip, give this place a try. We stayed here for this purpose.
The hotel is very central to restaurants and shopping. We went for the Weihnachtsmarkt in December and we were able to walk there easily. The room was clean and roomy. There is a sauna and relaxation area in the hotel that was very inviting. There was also coffee and tea in the lobby which was nice after coming in from the cold.
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