My family and I had two rooms for a one night stay prior to departing the next morning for the USA. The hotel is great, but the best part of our stay was the helpfulness of one particular staff member named Omar. On the morning of our departure we got caught in the AirFrance pilot's strike and our flight to Houston, TX was abruptly cancelled. Omar took personal charge of our luggage at the hotel, while we went to Charles de Gaulle Airport to try to arrange an alternative flight. We did manage to arrange an alternate flight with a rather short time span to board. Omar quickly brought us our luggage, and we made the flight on time. We were very grateful to Omar for his outstanding service, which far exceeded any of our expectations.
First off, if you want to wake up to see the Eiffel tower outside your window and all that jazz, this isn't the place for you. Everyone else, this is the place for you. Everyone from the bellhop and cleaning crew to the manager on the floor was extremely helpful and nice.
The buffet was pretty hearty and beats all but three buffets I've seen in my travels in France. The bar environment and service was attentive and extremely nice.
The rooms were extremely clean and comfortable. My wife is use to having facilities for tea and coffee in her room before she starts the day. That was not available the first day, but the hotel made sure it was available and ample the rest of the trip. All and all, I highly recommend this place, especially if you prize some down time and peace after running all over Paris.
What a gem this is!!. It sits overlooking a small lake surrounded by a swish little town with good cafe's,restaurants and upmarket boutiques. It is only a 10 minute journey into Paris Nord station. Don't be put off by the fact it isn't in central Paris being in the suburbs works really well and trains travel till late with only a 5 minute walk to the station - in a very safe area. The hotel is very comfortable and the rooms are a good size, far better than we would have got in central Paris (if you can, request a room with a balcony overlooking the lake which is great for early evening drinks) The staff were polite and helpful - not that we needed them at all. Would not hesitate to stay here again and neither should you!!
Good place for business travelers looking for a place really close to the airport. Don't expect to walk to the airport from here but the "Black Bus" free service was wonderful. It takes about 10-15 minutes to reach the hotel from Paris Metro station by Black Bus and also same time from Hotel to airport by the same shuttle bus service.
If you heading back after your leisure trip, give this place a try. We stayed here for this purpose.
This is a very neat hotel, and the most comfortable hotel bed I have slept in for a long time. You have though to make sure where to wait for the shuttle at the airport. I first waited at Terminal 1, but after a while, I was picked up by a bus driver who took to Terminal 2 where I was able to get into the hotel shuttle. But I still think the hotel is an excellent deal for the price in Paris Charles De Gaulle area!
The pickup and drop-off at the airport was quick and easy. The food was good, breakfast was exceptional. Room was very clean and comfortable. The hotel was everything you could expect. Highly recommended for your stay near CDG. We will stay there again.
I was so satisfied, I stayed there a second night. Shuttle to airport was fine--every 20 minutes or so.
Only surprise -- there is not cafe or restaurant nearby. Food was purchased from prepared dinners in the lobby and heated in microwave in the room. But this was just fine -- nice to have some alone time.
It was a spacious apartment. We stayed for 2 nights before returning to us. We had spent 2 weeks in central france first. We bought groceries at a nearby market and cooked at the apartment one evening. The apartment had dishes and utensils and a refrigerator and microwave and stove. Very useful.
Staff was fabulous and very friendly. Stayed here for a mix trip to disney and paris. Free shuttle bus was brilliant did not experience any issues. Spa facilities was good. Breakfast wasnt to my taste but I could always find something to eat. Overall lovely hotel
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