Vagli Sotto Holidays from £226

Property location is excellent. Right in the heart of the historic center. Lots of great restaurants close to property. Reception was helpful and friendly. We booked a room with one double bed and were given a free upgrade to a room with two double beds. Room was small but appreciated the fridge, closet, shelf above bed. Only had one chair to sit on and needed two as two persons in room. No table or room for one. Bathroom was clean but as mentioned in other reviews water from shower sprayed everywhere soaking the floor mat and floor. Towels etc changed every second day so had to go search for dry/clean towels/floor mats. Breakfast was basic but plentiful enough. Breakfast room was small and felt crowded.

Very nice hotel in quiet (relatively) San Croce. Very walkable to everything. Clean rooms w views. Great breakfast and service. Only issue was check in - deceptive advertising of kids free but staff disputed vehemently. Although this is likely a US vs italy custom- this should be made clearer (Eg strict registration policy for kids despite free stay w existing bedding noted on web site and other internet sources ) to avoid the significant stress we experienced at check in - in addition to lecture from staff. We did not feel welcomed initially - but - to the credit of the management- they did find a way to accommodate- and this is the bottom line and reason for 5 star recommendation overall. I travel extensively (w st Regis stay on our next stop in Venice just completed) and would stay at Relais San Croce again despite confusion. Check out clerk was excellent on March 14 2023 in early afternoon.

Nice room very comfortable bed. Thank you for the upgrade.

Hotel is in a great location, close to both the train station, tram and Duomo. Hotel room is small but it's not unmanageable especially if you're just using it as a place to sleep. Only issue was with the amount of mosquitoes that were in the room, this meant that I could not keep the window open and spent some time trying to kill them as the noise kept me up at night.

Staff went out of their way to assist . Fab breakfast too

We stayed at Hotel Balestri for a week. The hotel is very well situated for all the main tourist attractions in the city. We had a fourth floor, corner room with open views both across the Arno and down to the Ponte Vecchio. The room had excellent soundproofing and double glazing, so we slept very well on a comfortable bed with no disturbance. The room and the rest of the hotel was immaculate. The staff were all very pleasant and efficient. There is a bar and a bright, welcoming breakfast room. As we left they were building a deck outside in the piazza as an extension of the bar, which should prove to be an added bonus. We would not hesitate to recommend the hotel.