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Reviews of Ibom Icon Hotel & Golf Resort

4 out of 5
Ibom Icon Hotel & Golf Resort
Nwaniba Road, Uyo

Reviews

8.2

Very good

Rating 10 - Excellent. 10 out of 31 reviews" "
Rating 8 - Good. 13 out of 31 reviews" "
Rating 6 - Okay. 8 out of 31 reviews" "
Rating 4 - Poor. 0 out of 31 reviews" "
Rating 2 - Terrible. 0 out of 31 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2020
Response from Chukwuemeka Agoha on 6 Nov 2020
Thank you for choosing us.

8/10 Good

Adebukola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average
My stay was good. The road within the hotel was not well lit though, got lost.
Stayed 1 night in Mar 2020

8/10 Good

Diego, Abuja

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the environment and room service, but the food is not good enough for such level of hotel
Stayed 2 nights in Jan 2020
Response from GM IHGR on 13 Jan 2020
Dear Diego, thank you for the feedback. Which particular dishes didn't you enjoy during your stay? We will critically look into the quality and taste of our dishes and see where we can improve. We generally get very good feedback on our local cuisine, especially from the live cooking station but you might have been disappointed by something else

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2019
Response from GM on 9 Jan 2020
Dear Melanie, thank you for this encouraging review. We will work hard to be even better next time. Regards Ronald Stilting General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from GM on 9 Jan 2020
Thank you for this encouraging review. We will work hard to be even better next time.

8/10 Good

Verified traveller

Stayed 7 nights in Oct 2019
Response from GM Ronald on 6 Nov 2019
Dear Anonymous, thank you for this encouraging rating. What should we do to score 5/5 for your next visit?

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property was well manicured and maintained. It was very modern and clean.
Stayed 3 nights in Oct 2019
Response from GM on 6 Nov 2019
Dear Anonymous, thank your for this review which encourages us to continue to work hard to make our guests happy.

10/10 Excellent

WIlson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Hotel is nice and beautiful.
What a Beautiful Hotel and wonderful location. The people are friendly and the food nice along with various varieties of foods. Free Buffet for breakfast and 6000 Niara ( Nigeria currency) dinner buffet. somehow affordable if coming from abroad. You will eat good and healthy food.
Stayed 2 nights in Jul 2019
Response from Emeka Agoha on 24 Aug 2019
Thank you Mr. Wilson for your Kind Words.

6/10 Okay

Verified traveller

Stayed 4 nights in Dec 2018
Response from PR, Ibom Hotel on 18 Jan 2019
Hello Anonymous, you rated us only 3 out of 5. What didn't you like and what should we improve?

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
Not soo good. Managament was bad
Stayed 1 night in Dec 2018
Response from GM on 18 Dec 2018
Hello Anonymous, it is unfortunate that you have rated us only 3 out of 5 points. What are your specific points of criticism and where is improvement needed? Did you get in touch with management during your stay and was your issue not or not adequately addressed? We take guest comments very seriously and would surely have done something on any reported issue Kind regards Ronald Stilting

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a very comfortable place and the staff is very friendly
Stayed 1 night in Dec 2018
Response from GM IHGR on 11 Dec 2018
Hello Anonymous, thanks for the good rating, which will encourage us to keep going! Hope to see you again soon.

8/10 Good

Verified traveller

always good to be back
Stayed 3 nights in Aug 2018
Response from GM on 5 Sept 2018
Hello Anonymous, thank you for taking the time to rate our property. You rated us 4 out 5 points, which isn't bad, though we aim higher. Kindly provide us with some more details, so we can further improve. We hope to welcome you again soon and meet you in person. Kind regards

6/10 Okay

Verified traveller

Stayed 3 nights in Aug 2018
Response from GM on 5 Sept 2018
Dear Anonymous, thank you for taking the time to rate our hotel. You have given us 3 out of 5 points, which is below our goal of 5 out of 5. Kindly provide us with some additional information, so we can understand your rating and improve to meet you demands in future. Hope to welcome you in the near future and meet you personally.

10/10 Excellent

JULIUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Annual Get-away in the South south...
Great hotel and warmth staff...
Stayed 3 nights in Aug 2018
Response from Ibom Hotel & Golf Resort on 25 Aug 2018
thank you

10/10 Excellent

Enobong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018
Response from BDM on 16 Aug 2018
Thank you for the rating. We're glad you enjoyed your stay and look forward to welcoming you back again.

8/10 Good

Brenda

Liked: Cleanliness, property conditions & facilities, room comfort
Short Break in Akwa Ibom
The hotel was nice and peaceful. They do however need to update some of the amenities (ie the wifi needs to be better and the gym and room decco needs updating) but overall the stay was very comfortable. The customer service was not the best. This is an area that really needs to be worked on. If you are looking for a quite break then this is a good place to get away from the noise, play some golf and take in some great landscapes. And oh the stars are absolutely breathtaking

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

8/10 Good

Dr. Akpan , EA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and security.
Recommend for any body even though it is expensive compared to other countries within the continent.

10/10 Excellent

Olusola Samuel, Netherlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in recent times
One of the best hotels I've visited

8/10 Good

Tony, Enugu

Liked: Cleanliness, property conditions & facilities, room comfort
Good standard
Hotel was a good standard and high quality. Staff at check out were slow and not very helpful as I was in a rush. Price of breakfast was higher than that of London and the WIFI was very poor.

6/10 Okay

RICHARD NWAOBIE

Liked: Cleanliness, staff & service

8/10 Good

Dee, Lagos

Liked: Cleanliness, property conditions & facilities, room comfort
Not central, but the only place I'll stay in Uyo
It's a very nice place with good sized clean rooms. This is my fourth stay at this hotel and I always had nothing but good things to say, this time was different. The bathroom door was stiff and scratched the bathroom floor when you tried to open or close it. Seems to have been worn by moisture and is due to be changed. Also, random people ( I think hotel staff) entered my room twice. They say the systems were down and they wanted to see which rooms were occupied and which were empty. Certainly not a good enough reason to barge into guest rooms. Surely there are other ways to check. Otherwise the staff is friendly, the food's good, beds are comfy, pool area is nice, the night club at the hotel has good music. It's a bit out of the way from town but I'm yet to find an alternative in the same league in Uyo. Just be sure to use the deadbolt.

6/10 Okay

Prince Richard, Bermuda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good Hotel Needs Better Customer Service
The Ibom was a good hotel nice clean and great ambience but the FRONT DESK and Customer SERVICE IS APPALING.Judith Front Desk was the only light at the end of the tunnel

10/10 Excellent

Tekena, Nigeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Paradise to be
It is a very beautiful hotel. Out of town really nice for a family holiday.

8/10 Good

EO

Liked: Cleanliness, staff & service, room comfort
Great Ibom Hotel
Great hotel in very lush surroundings. Stayed over a vey busy weekend (scrabble competition) so was quite rowdy atimes but nonetheless great ambience. The seats in the lobby need overhauling though and some attention to the hotel entrance will not go amiss. The rooms on the other hand are fantastic, very well appointed with a bed that you dont want to get out of if you plan on having a lazy day. All in all a nice stay.

10/10 Excellent

Deutina, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Must Visit in Africa
Amazing,Peaceful,Exciting,Fulfiling,Lovely,Friendly,Comfortable,a wonderful get away

6/10 Okay

Serdar

Disliked: Cleanliness, staff & service
Stayed 4 nights in Dec 2018
Response from GM IHGR on 13 Dec 2018
Hello Serdar, you rated us only 3 out of 5. What didn't you like and should we improve?

10/10 Excellent

Atta, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
The best Hotel I have stayed in Nigeria, friendly staff, good food and nice pool area.

6/10 Okay

Verified traveller

Liked: Staff & service