The hotel is a little further than some of the rest, but the ride there (Expedia Blue Service $23pp round trip) lets you see the locals and countryside. The hotel appeared nicer than most and the staff could not be better. Especially Cassandra who does the entertainment organizing! The food was excellent. No reservations were ever needed and there was never a wait. Men need long pants for dinner. EVERYTHING was included. Drinks, food, room service, classes... The spa was the only additional cost, but we did not partake. Yoga on the beach and aerobics class were fun. We had a Excellence Suite Ocean View room which was nice and clean (RM 3110). Odd though, because the bathroom had a window to the rest of the room. The bed was rock hard but tolerable. The ocean view from this room was by far the best. Friends stayed in building 14 (same room) and it was slightly blocked. Internet access is spotty. We planned on Skyping our son at home, and it would drop calls. The Excellence Club (we did not do it) was in building 14 and internet got better the closer you were. The ocean was not swimable during our stay due to a near by hurricane, but our weather was very nice. The catamaran tour was an awesome excursion (Bebe boat). The hotel was not crowded but did not feel empty either. You just didn't have to wait for anything, like drinks or a chair on the beach. The horseback riding was really fun and their horses are well cared for. Bring money for tips, everyone accepts the US dollar.
We had an amazing experience, the hotel staff here are so polite and welcoming. The room had an ocean view from our little patio. no matter where we were, pool or beach, hotel staff would make their rounds each day multiple times to bring drink orders to us. The room was amazing and someone came by twice each day to make sure we had towels and water, etc. maybe the only slight issue we had was that for room service we would sometimes get something other than what we had ordered I believe this was due to language. however, they were quick to change and bring out what we had ordered. We loved our stay here and we will be showing off pictures and talking about this trip for months to come!
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