Balcony

Reviews of Shelton Hotel

3 out of 5
Shelton Hotel
Calle 31, entre Avenida Gorlero y Calle 20, Punta del Este

Reviews

7.6

Good

Rating 10 - Excellent. 17 out of 77 reviews" "
Rating 8 - Good. 37 out of 77 reviews" "
Rating 6 - Okay. 13 out of 77 reviews" "
Rating 4 - Poor. 8 out of 77 reviews" "
Rating 2 - Terrible. 2 out of 77 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2019

10/10 Excellent

davaro, San Jose Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good costumer service, clean rooms, close to the beach
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
affordable stay
Great breakfast. Rooms could use more mtce.

6/10 Okay

Verified traveller

Liked: Staff & service
You can't beat the location and the price
The key features of this hotel were the price and the location. Hotel Shelton is located right at the entrance to the peninsula of Punta del Este. Very convenient to the bus terminal (literally the next block over), the bus stop from San Carlos (important if you are coming in from San Carlos or other smaller Uruguayan cities.) Walking at an easy pace to the tip of the peninsula takes about 20 to 30 minutes. If you want to rent a car or scooter (by the way, you will need a motorcycle license endorsement from wherever country you are from, and I happen to have one from the US), there are rental places right outside the hotel. The hotel staff were friendly. On the last day of my trip, after I had checked out and before getting on the bus to Montevideo, I rented a scooter to explore the outlying areas. It just had to rain that day and needless to say I got soaked. The hotel staff was kind enough to let me change into dry clothes. Also, great wi-fi connection at this hotel. Not for the dislikes. This hotel is out of date and in serious need of refurbishment. My room was small but not a big deal since I'm by myself. But the bathroom was way, way too small. I am not a big guy (5'9'', 160 lbs) but I felt cramped in that bathroom. Let me put it this way, after taking a shower, I felt the need to step outside of the bathroom to towel off. Yeah, it's that small. Also, it just happened to be very windy during my stay, and the windows kept getting slammed by the wind.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not stay here again!
We arrived in the morning after a long overnight flight and could not have been met by a more unfriendly receptionist. He simply stated that we couldn't check in until 3pm and left the reception - leaving us standing there like questionmarks with all our luggage. Luckily another guy started his shift a couple of hours later and we were given a room. The same nightshift receptionist also received a call to us from the airline we flew with, and didn't bother giving us the message. Again the other guy came to our rescue and was able to call them back. Rooms are ok, breakfast not the best and served in a really dark basement. Would not book here, there are better options, and for sure better service, in Punta del Este!

8/10 Good

Liz, Miami

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
AWESOME LOCATION
This place has the best location, close to literally everything. The room even though was clean but poorly maintained, no electrical outlets, bathroom falling apart. The people at the reception were nice but non chalant, did not offer anything or even asked if we needed anything. Like I mentioned before, the only reason why I would return is because of the privileged location and value

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay only if you are looking for the best price
Hotel is very old and it's clearly in need of a complete revamp. At least employees were very nice and hotel is very well located - close to the bus terminal and to "the fingers" (movimento al ahogado).

10/10 Excellent

TAKAYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los trabajadores son muy amables y muy simpáticos. Gracias por cuidarse por mí.✨
Stayed 4 nights in Nov 2023
Response from Recepción on 30 Jan 2024
Muchas gracias, fue un placer recibirlo y epseramos nos visite nuevamente.

8/10 Good

Édio Carlos

Liked: Staff & service
Stayed 2 nights in Oct 2023
Response from Recepción on 30 Jan 2024
Gracias por visitarnos, esperamos recibirlo nuevamente en otra oportunidad.

4/10 Poor

Stella Maris

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Muy amables, limpio. La habitación fea.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atención, eficiente y amable. Excelente ubicación
Stayed 9 nights in Dec 2019
Response from Recepción on 30 Jan 2024
Gracias por visitarnos, esperamos recibirlo nuevamente en otra oportunidad.

8/10 Good

Paulo Ernani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Valeria, Montevideo

Liked: Cleanliness, staff & service
Prolijo. Bien ubicado y atendido. El desayuno puede mejorar.
Stayed 1 night in Dec 2019
Response from Shelton Hotel on 27 Dec 2019
Muchas Gracias, esperamos nos visite nuevamente

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Localização. Próximo à rodoviária e outros pontos turísticos
Stayed 3 nights in Sep 2019
Response from Recepción on 30 Jan 2024
Gracias por visitarnos, esperamos recibirlo nuevamente en otra oportunidad.

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019
Response from Recepción on 30 Jan 2024
Gracias por visitarnos, esperamos recibirlo nuevamente en otra oportunidad.

6/10 Okay

Leticia

Boa localização apenas.
Ponto forte do hotel apenas a localização. Muito próximo a rodoviária e como Punta del Leste é uma cidade pequena você pode conhece-la caminhando a partir do hotel. O hotel é antigo, precisa de uma reforma.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service
这家酒店的位置极好,离大巴车站和五指雕塑都很近。服务人员的态度也好,有问必答,就是房间旧了些。但还干静。早餐简单了点。
Stayed 2 nights in Mar 2019

2/10 Terrible

Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrível.
Hotel sujo! Com baratas e outros bicho no quarto. O quarto é corredor cheiravam mofo. Hotel velho. A decepção foi tão grande, que fizemos outra reserva e nem ficamos no hotel. A única coisa boa é a localização. Ao menos retornaram o valor pago.
Stayed 2 nights in Jan 2019

2/10 Terrible

Fernando M.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decadente
Péssimo! Hotel velho, sem manutenção e sujo. Cheirando a mofo, com instalação elétrica a vista (gambiarra) e, o pior, carpete velho. O climatizador não dava conta e o café da manhã horrível! Não sei como um estabelecimento deste tem boas avaliações (?). Enfim, foi apenas uma noite neste mas suficiente para não recomendar pra ninguém!
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo hotel, excelente ubicación. La atención es muy amable y se esmeta en satistacer los requerimientos de los pasajeros.
Stayed 7 nights in Dec 2018

8/10 Good

ROBSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Vera Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente localização!!!! próximo a rodoviária, em frente ao monumento Los Dedos. Fizemos diversos passeios caminhando. Funcionários atenciosos, prestativos. Café d manhã simples, porém satisfatório.
Stayed 3 nights in Nov 2018

8/10 Good

Fernanda Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Laercio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shelton Hotel localização excelente
Creio que o mais interessante do Shelton é sua localização. Praticamente ao lado do terminal rodoviário.quase em frente a escultura "OS Dedos" junto à avenida do comércio , próxima ao mar, e ao rio da Prata.. Caminhando, e não muito, podemos ir a vários pontos turísticos de Punta del Este.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Veronica

Liked: Cleanliness, staff & service
Bom custo-benefício
Bom custo-benefício para Punta del Este. O quarto é bem simples. Recomendo para poucos dias. A cama é confortável, tem ar-condicionado split, TV a cabo, bom wifi e café da manhã. O ponto negativo foi o banho. Achei o box extremamente pequeno e o chuveiro fraco. Localização excelente, a meia quadra da Gorlero.

10/10 Excellent

ARETUZA BUENO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Férias dos sonhos
Uma viagem de passeio para conhecer o Uruguai
Stayed 1 night in Mar 2018

4/10 Poor

GISELA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poco mantenimiento
El hotel Shelton esta en pesimo estado. La habitacion tenia una alfombra vieja completamente sucia. Puerta del baño rota. Desayuno basico y en un sotano encerrado. No habia suficiente cucharas. Sobre pedido tenian q lavarlas para reponer. Se nota que no invierten in peso hace años.
Stayed 1 night in Jan 2018

8/10 Good

NAILA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bem localizado.
Hotel mais antigo, mas bem conservado. Bem central, próximo a Los Dedos. Pessoal muito receptivo e simpático. Bastante limpo. Ótimo chuveiro.
Stayed 1 night in Dec 2017

8/10 Good

LARISSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom
Quarto bom. Nada demais!
Stayed 1 night in Nov 2017

8/10 Good

Sergio

Liked: Cleanliness
Aceptable
Es lugar tranquilo para dencasar,
Stayed 2 nights in Nov 2017

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendado
Tranquilo
Stayed 2 nights in Aug 2017

6/10 Okay

Mery C

Disliked: Cleanliness, property conditions & facilities
UBICACION ESTRATEGICA
Hotel antiguo, requiere mayor limpieza, el personal maravilloso y atento, localización cerca al terminal de buses y a la mano, muy buena ubicacion
Stayed 1 night in Sep 2017

8/10 Good

Solange

Liked: Cleanliness, staff & service
melhor localização
É o hotel mais próximo do terminal de ônibus, a recepcionista foi muito atenciosa e prestativa.
Stayed 1 night in Sep 2017

10/10 Excellent

Raisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo! Todos muito prestativos, principalmente ...
Stayed 2 nights in Aug 2017

8/10 Good

PAULO RICARDO

Liked: Cleanliness, staff & service
Bastante simples, mas bastante em conta
Hotel muito simples, com quartos simples, mas com um valor bastante em conta para Punta del Este. Destaque para os atendentes, sempre muitos prestativos.
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Excelente estadia
Recepção muito boa e pró ativa pois quando chegamos o frigobar estava sem funcionar e trocaram de imediato. Café da manhã muito bom e com bastante variedade. Wi-Fi funcionou o tempo inteiro assim como os canais da TV. Quarto aconchegante porém o banheiro antigo.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Hôtel bien placé pour les transports
Bon rapport qualité prix, personnel très aimable.

10/10 Excellent

maria gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Limpieza correcta, trato del personal bueno, estado del edificio regular

8/10 Good

Letícia R.

Liked: Cleanliness, staff & service
Atendimento ótimo
Hotel super bem localizado, cumpre com.o oferecido, ótimo custo beneficio, atendimento excelente, Carol e Gabriel são espetaculares....simpáticos, educados e atenciosos...fazem com a o hóspede se sinta casa ....cafe da manhã simples mas de acordo com o valor da diária...banheiro um tanto pequeno ....mas de um modo geral recomendamos e voltariamos com certeza.

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, room comfort

8/10 Good

MILENE

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
boa estadia
hotel bem loalizado.ambiente familiar bom cafe da manha.

8/10 Good

Andressa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia tranquila, funcionários atenciosos e se esforçaram para entender português.

6/10 Okay

Elvis, SR

Liked: Cleanliness, staff & service, room comfort
Ótima localização e ótimo custo beneficio...
Muito boa, gostei bastante da experiência o hotel e antigo, localização ótima... Eu voltaria

8/10 Good

sara maria

Liked: Staff & service
hotel conveniente
O hotel é antigo, banheiro pequeno, mobilia antiga mas a localização e atendimento dos funcionários excelente.

10/10 Excellent

Agustín, Salta, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy lindo hotel, cerca de todo!!!
Fui por cinco noches a correr el Ironman 70.3 de Punta del Este. Muy lindo hotel, sencillo, con todas las comodidades. Cerca de todo. El personal muy atento y dispuestos a tus necesidades. El desayuno muy bueno y nutrido. La habitación que me tocó muy limpia. Si querés descansar, desayunar muy bien, rodearte de un ambiente muy agradable y no te importan los lujos, el hotel Shelton es tu lugar!!! Bravo, bravo!!!!

6/10 Okay

Cleber A

Liked: Cleanliness
O melhor é sua localização
O melhor deste hotel é a localização, hotel de bom custo benefício em função do valor pago.

8/10 Good

Ronaldo Henrique

Liked: Property conditions & facilities
Bem localizado com preço bom
Passanos apenas uma diária no hotel. Não podemos fazer uma avaliação completa. Mas podemos dizer que o hotel fica numa excelente localização, e possui preços convidativos. E conta com um café da manhã com pães, doce de leite, geleia, iogurte, bolos, sucos. Recomendo para quem procura ser econômico.