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Reviews of Radisson Hotel Colonia del Sacramento

4 out of 5
Radisson Hotel Colonia del Sacramento
Washington Barbot 283. Colonia Del Sacra, Colonia del Sacramento, Colonia

Reviews

8.8

Excellent

Rating 10 - Excellent. 399 out of 795 reviews" "
Rating 8 - Good. 287 out of 795 reviews" "
Rating 6 - Okay. 76 out of 795 reviews" "
Rating 4 - Poor. 22 out of 795 reviews" "
Rating 2 - Terrible. 11 out of 795 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Ricardo

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The morning breakfast was delicious and included hot eggs. The infinity pool overlooking the river was stunning. Beautiful property and attentive staff.
Stayed 10 nights in Feb 2024

10/10 Excellent

Ruben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, magnificent view! Fully recomended
Stayed 1 night in Jan 2024

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the breakfast and restaurant.
Stayed 1 night in Dec 2023

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es muy buena elección este hotel por sus buenas instalaciones, las piletas con vista al rio, lo cual es fantástico, y su cercanía a los lugares de interés, de modo que puedes manejarte caminando. El desayuno fantástico en el restaurant con lindisima vista. El personal muy atento. Camas cómodas.
Stayed 1 night in Oct 2023

2/10 Terrible

Guillermo

Stayed 2 nights in Oct 2023

10/10 Excellent

Gabriel H

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente desde todo punto de vista! Y el paisaje es inigualable!
Stayed 1 night in Sep 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly good stay, comfortable room, ample breakfast and restaurant offered a more than acceptable dinner option.
Stayed 1 night in Aug 2023

8/10 Good

Mari, Elmhurst

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities
Overall is very well located, with nice ammenities, friendly staff. Rooms are very comfortable and nice view. Dining was quite well, though its service was a bit slow.
Stayed 2 nights in Jun 2023

8/10 Good

Chuanchuan, Ciudad de la Costa

Travelled with family
Liked: Cleanliness, staff & service
There is no parking lot. Old furniture....
Stayed 1 night in Jun 2023

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Ana P on 1 Jun 2023
Estimado Leonardo,Le queremos hacer llegar nuestro agradecimiento por el tiempo dedicado a evaluar nuestro servicio. Sus comentarios y sugerencias son muy importantes y los tendremos en cuenta, ya que son nuestra mejor herramienta para superarnos. Saludos cordiales

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel... excelentes amenities y desayuno. Ubicación a pcas cuadras del centro.
Stayed 2 nights in Mar 2023
Response from Anap on 28 Apr 2023
Estimado LauraLe queremos hacer llegar nuestro agradecimiento por el tiempo dedicado a evaluar nuestro servicio. Sus comentarios y sugerencias son muy importantes y los tendremos en cuenta, ya que son nuestra mejor herramienta para superarnos. Saludos cordiales

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
The man on the desk was fantastic .Sebastion Lopez..personable and helpful..he made our stay pleasurable.
Stayed 2 nights in Mar 2023
Response from Ana P on 28 Apr 2023
Estimado /aLe queremos hacer llegar nuestro agradecimiento por el tiempo dedicado a evaluar nuestro servicio. Sus comentarios y sugerencias son muy importantes y los tendremos en cuenta, ya que son nuestra mejor herramienta para superarnos. Saludos cordiales

10/10 Excellent

Alexey

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with an amazing outside swimming pool!
Stayed 1 night in Mar 2023
Response from AnaP on 28 Apr 2023
Alexey,Le queremos hacer llegar nuestro agradecimiento por el tiempo dedicado a evaluar nuestro servicio. Sus comentarios y sugerencias son muy importantes y los tendremos en cuenta, ya que son nuestra mejor herramienta para superarnos. Saludos cordiales

10/10 Excellent

Jo

Stayed 1 night in Mar 2023
Response from AnaP on 28 Apr 2023
Estimado JoLe queremos hacer llegar nuestro agradecimiento por el tiempo dedicado a evaluar nuestro servicio. Sus comentarios y sugerencias son muy importantes y los tendremos en cuenta, ya que son nuestra mejor herramienta para superarnos. Saludos cordiales

8/10 Good

Silvio

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good Hotel, but low cost benefit
There is no bar at the pool. No parking avaliable for all guests car. Very good breakfest, but the floor and windows in the restaurante, not clean as should be for a eating place. Pool ok, outside and inside. Clean. Good Rooms ok, good shower, tv, bed.
Stayed 2 nights in Dec 2022
Response from Ana P on 9 Jan 2023
Estimado Silvio.Le queremos hacer llegar nuestro agradecimiento por el tiempo dedicado a evaluar nuestro servicio. Sus comentarios y sugerencias son muy importantes y los tendremos en cuenta, ya que son nuestra mejor herramienta para superarnos. Saludos cordiales

10/10 Excellent

Myrna, Carrollton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great. It’s definitely outdated but I think everything is in the town. But the staff are great. We only stayed one night.
Stayed 1 night in Dec 2022
Response from Ana .P on 28 Dec 2022
Dear Myrna,We want to express our gratitude for the time spent evaluating our service.Your comments and suggestions are very important and we will take them into account, since they are our best tool to improve ourselves.Best regards

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Ana P on 20 Dec 2022
Estimado /aLe queremos hacer llegar nuestro agradecimiento por el tiempo dedicado a evaluar nuestro servicio. Sus comentarios y sugerencias son muy importantes y los tendremos en cuenta, ya que son nuestra mejor herramienta para superarnos. Saludos cordiales.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Ana Paula on 9 Dec 2022
Estimado Le queremos hacer llegar nuestro agradecimiento por el tiempo dedicado a evaluar nuestro servicio. Sus comentarios y sugerencias son muy importantes y los tendremos en cuenta, ya que son nuestra mejor herramienta para superarnos. Saludos cordiales .

10/10 Excellent

Ratmil

Liked: Staff & service, amenities, property conditions & facilities

10/10 Excellent

Juliana

Stayed 1 night in Oct 2022
Response from Ana Paula on 18 Nov 2022
Estimada Juliana.Le queremos hacer llegar nuestro agradecimiento por el tiempo dedicado a evaluar nuestro servicio. Sus comentarios y sugerencias son muy importantes y los tendremos en cuenta, ya que son nuestra mejor herramienta para superarnos. Saludos cordiales.

4/10 Poor

david

Not 4 star
Really poor room offered and had to pay for upgrade even though gold member. Not worth the money, definitely not a 4 star hotel
Stayed 1 night in Jul 2022

4/10 Poor

gerardo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Maria Lujan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay, to relax and eat
Amazing stay!! Staff was super friendly. Super confortable bed and amazing showers. We enjoyed an amazing view and sunset in the deck and had great and tasty breakfast with wide variety of options…. Great location! No noises. Couldn't ask for more!
Stayed 2 nights in Feb 2022

6/10 Okay

Kieran, Labrador

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nice place. Spacious rooms and friendly bilingual staff. Good breakfast. Good location. Plumbing was temperamental. Was a choice between scolding or room temperature for the shower. Most doors didn’t seem to close properly and everyone was constantly slamming them shut (even early in the morning). Also didn’t have the minibar or free bottled water listed on their Expedia ad.
Stayed 2 nights in Feb 2022

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent hotel. Friendly service. Ideal location. 10/10. I would definitely stay here again.
Stayed 2 nights in Jan 2022

6/10 Okay

Jose

Travelled with partner
Liked: Cleanliness, staff & service
Facilities are very torn down in general
Stayed 1 night in Jan 2022

10/10 Excellent

charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Among the best especially for the price
Very beautiful and comfortable hotel with superb service
Stayed 2 nights in Dec 2021

4/10 Poor

Hugo

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Excellent location, near the old town. The toilet lacks air extractor The inner pool was small and full of families with kids The hotel has no parking. We parked our car on the street and it got very dirty with bird´s poo
Stayed 1 night in Oct 2021

8/10 Good

Gladys

Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2020

4/10 Poor

Bernie, Argentina

Travelled with family
Disliked: Property conditions & facilities
I had made a reservation of 2 rooms and there was no effort made to join the 2 or move us closer or give us a bigger room. Also one of the rooms we were given had a terrible smell. The good thing is that we only stayed for one night.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pool and water front location Very good breakfast
Stayed 1 night in Feb 2020

8/10 Good

andrte, SP Brasil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel is on a great location ,walking distance from Cidadela with lots of stuff around it. Room furniture could be newer but that's the only thing I would add. Its a good hotel
Stayed 1 night in Jan 2020

10/10 Excellent

caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Very comfortable stay lovely breakfast plenty of choices Pool area nice indoor and outdoor. Hotel was very central to the town.
Stayed 2 nights in Jan 2020
Response from Ana Paula on 15 Jan 2020
Estimada. Le queremos hacer llegar nuestro agradecimiento por el tiempo dedicado a evaluar nuestro servicio. Sus comentarios y sugerencias son muy importantes y los tendremos en cuenta, ya que son nuestra mejor herramienta para superarnos. Saludos cordiales.

10/10 Excellent

Reinaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Fabulous hotel, great location, wonderful view, super clean rooms1
Stayed 1 night in Jan 2020
Response from Ana Paula on 15 Jan 2020
Estimado . Le queremos hacer llegar nuestro agradecimiento por el tiempo dedicado a evaluar nuestro servicio. Sus comentarios y sugerencias son muy importantes y los tendremos en cuenta, ya que son nuestra mejor herramienta para superarnos. Saludos cordiales

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice one night stay in this town
We had a nice one night stay at the Radisson. The best thing for us was how close to town it was, we enjoyed walking the town. Breakfast was one of the best on our trip with plenty of options. Biggest problem was the walls were paper thin we could hear lots of noise from other guests. Outdoor pool looked nice but we only sat out for a short time.
Stayed 1 night in Dec 2019
Response from Ana Paula on 7 Jan 2020
Le queremos hacer llegar nuestro agradecimiento por el tiempo dedicado a evaluar nuestro servicio. Sus comentarios y sugerencias son muy importantes y los tendremos en cuenta, ya que son nuestra mejor herramienta para superarnos. Saludos cordiales

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Ana Paula on 7 Jan 2020
Le queremos hacer llegar nuestro agradecimiento por el tiempo dedicado a evaluar nuestro servicio. Sus comentarios y sugerencias son muy importantes y los tendremos en cuenta, ya que son nuestra mejor herramienta para superarnos. Saludos cordiales

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Location in Charming Town.
Nice hotel in excellent location, the Radisson hotel was very nice. We had a wonderful room on a top corner so views from the rowing club on the far right to the yacht club on the far left. The male staff on the front desk were very helpful but the same could not be said to the two girls, who spent their entire time on their phones and when asked for anything, just got up and walked away, never to be seen again. This happened a number of times---the manager needs to know this. The breakfasts were adequate but the lovely views from the dining room made up. The location was great, walkable to everywhere in the old town which is well deserving of its World Heritage status. We would recommend this hotel to anyone.
Stayed 4 nights in Dec 2019
Response from Ana Paula on 7 Jan 2020
Le queremos hacer llegar nuestro agradecimiento por el tiempo dedicado a evaluar nuestro servicio. Sus comentarios y sugerencias son muy importantes y los tendremos en cuenta, ya que son nuestra mejor herramienta para superarnos. Saludos cordiales-

8/10 Good

Amreeta

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good position in easy walking distance of Old Town. Hotel itself a bit tired now, needs a refresh, but great views out over the River.
Stayed 1 night in Dec 2019
Response from Ana Paula on 7 Jan 2020
Le queremos hacer llegar nuestro agradecimiento por el tiempo dedicado a evaluar nuestro servicio. Sus comentarios y sugerencias son muy importantes y los tendremos en cuenta, ya que son nuestra mejor herramienta para superarnos. Saludos cordiales

8/10 Good

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Ana Paula on 7 Jan 2020
Le queremos hacer llegar nuestro agradecimiento por el tiempo dedicado a evaluar nuestro servicio. Sus comentarios y sugerencias son muy importantes y los tendremos en cuenta, ya que son nuestra mejor herramienta para superarnos. Saludos cordiales

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful sunset views. Wonderful daily breakfast.
Stayed 2 nights in Nov 2019
Response from Ana Paula on 7 Jan 2020
Le queremos hacer llegar nuestro agradecimiento por el tiempo dedicado a evaluar nuestro servicio. Sus comentarios y sugerencias son muy importantes y los tendremos en cuenta, ya que son nuestra mejor herramienta para superarnos. Saludos cordiales

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Ana Paula on 28 Nov 2019
Estimado Le queremos hacer llegar nuestro agradecimiento por el tiempo dedicado a evaluar nuestro servicio. Sus comentarios y sugerencias son muy importantes y los tendremos en cuenta, ya que son nuestra mejor herramienta para superarnos. Saludos cordiales.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019
Response from Ana Paula on 28 Nov 2019
Estimado Le queremos hacer llegar nuestro agradecimiento por el tiempo dedicado a evaluar nuestro servicio. Sus comentarios y sugerencias son muy importantes y los tendremos en cuenta, ya que son nuestra mejor herramienta para superarnos. Saludos cordiales.

8/10 Good

David, Langley, Canada

Travelled with partner
Liked: Staff & service, property conditions & facilities
Bed comfortable; overall good. They need to put tissue in the room.
Stayed 1 night in Nov 2019
Response from Ana Paula on 28 Nov 2019
Estimado Le queremos hacer llegar nuestro agradecimiento por el tiempo dedicado a evaluar nuestro servicio. Sus comentarios y sugerencias son muy importantes y los tendremos en cuenta, ya que son nuestra mejor herramienta para superarnos. Saludos cordiales.

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
Needs serious a overall
The hotel is very tired in general with pretty rude reception staff as of nov 2019; they will do their job but don’t expect a smile. Rooms need serious cleaning: moldy shower, smelly towels, hair in bathroom from previous tenant. Pool area is partly closed with no fix in sight. Breakfast is ok in general. I would recommend staying in the surrounding posadas.
Stayed 4 nights in Oct 2019
Response from Customer Care on 11 Nov 2019
Thank you for taking the time to write a review. We delighted to know that you were pleased with the breakfast. On the other side, we are saddened to hear that the cleanliness of the room, condition of the facilities and the level of service you receive from the staff was less satisfying at that time. That's not the experience we want any of our guests to have. Your feedback is greatly appreciated and will be forwarded to the hotel management to ensure that situations like this won't happen again. We are hoping that you will give us another opportunity to make your stay feel like home.