Front of property

Reviews of My Suites Boutique Hotel & Apartments

3.5 out of 5
My Suites Boutique Hotel & Apartments
Benito Blanco 674, Montevideo, MVD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 250 out of 413 reviews" "
Rating 8 - Good. 138 out of 413 reviews" "
Rating 6 - Okay. 18 out of 413 reviews" "
Rating 4 - Poor. 6 out of 413 reviews" "
Rating 2 - Terrible. 1 out of 413 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Modern
Spent three nights. Nice modern hotel. Large room with 2 double beds, large bathroom, kitchen area. Exercise room, tiny pool (2 ft depth), & sauna on top floor. Standard SA breakfast. Wine tasting every evening. Staff was generally okay. Be warned, there are a lot of fees on top of the room cost. Of course, breakfast & wine tasting. But also change of towels & change of linens that were not explained up front. It adds up.
Stayed 3 nights in Jan 2020

8/10 Good

davin

Liked: Cleanliness, room comfort
Pleasant but left with a bad taste
10/10 check in. very helpful. 10/10 wine tasting effort. Him limited english, us limited spanish but we figured it out. 10/10 maid service 5/10 wifi service, not dependable in room, hubby had to follow up with his patients back in the States. Male front desk associate tried his best, even allow him to hard connect from 'office', which helped but was inconvenient. 3/10 check out, granted we asked for a later check out which was delayed from 10 am to 11am, we checked out at 1030am, the extra hour was appreciated. What was the lacking service, was female front desk associate called upstairs and other female associate had her charge us for two bottles of water, which had she paid attention would have noticed was what we bought outside the store, a different brand along with a larger unfinished bottle and unfinished coke zero. I mean it was a few dollars that would not break us. I just thought that last experience, with a slight bit of accusation would not in good faith allow me to get that bad taste of my trip
Stayed 3 nights in Sep 2019

8/10 Good

Uehudah, Petach Tikva

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room,wonderful daylight well maintained and a lot of facilities like coffee electric kettle etc...
Stayed 1 night in Sep 2019
Response from Hotel My Suites on 25 Sept 2019
Dear Uehudah: Thank you for your comment. We are glad you enjoyed the My Suites experience. We hope to see you again in your next stay in Montevideo. Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from HOTEL MY SUITES on 9 Jun 2019
Estimado/a: Agradecemos su puntuación. Nos alegra saber que su experiencia en nuestro Hotel fue positiva. Esperamos recibirlo/a nuevamente, Saludos Cordiales,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great welcome.
Great welcome and perfect quiet location. Excellent value for money
Stayed 3 nights in Apr 2019
Response from Hotel My Suites on 1 May 2019
Dear We appreciate your comment. We are pleased to know that your stay has been pleasant and that you have enjoyed our facilities, especially our rooms. We are waiting for you again, Best regards, Hotel My Suites

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
The location was great two blocks from the beach. The room was a great size which made a difference since we stayed there for two weeks. Also there is a lot of places to eat or even buy food
Stayed 14 nights in Feb 2019
Response from HOTEL MY SUITES on 2 May 2019
Dear We appreciate your comment. We are glad to know that I enjoy your stay and that I am satisfied with our facilities and the location of the hotel. Certainly, we are close to the beach and we have many restaurants nearby. We are waiting for you again, Best regards,

8/10 Good

Flavia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect!
Nice neighborhood, great room, super clean and confortable. The wine tasting was a plus! The only problem was the bad wifi connection inside the room.
Stayed 1 night in Mar 2019
Response from HOTEL MY SUITES on 2 May 2019
Dear Flavia, We appreciate your comment. We are happy to know that your stay in our hotel was satisfactory as well as the wine tasting. As for the bad Wi-Fi connection in the room, I assure you that we will take the necessary measures to improve our service and prevent this type of situation from happening again in the future. We hope to receive it again, Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 7 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very convenient to what we needed, They only served breakfast no lunch or dinner and we did not know that before arriving Also looking at my bill, I was charged for 11 days if breakfast for 2, we were only there for 9 mornings and both Sundays we did not eat. That amounts to $110.00 dollars, I feel that should be credited to my card. Not sure if Expedia will follow up on that. The front desk staff was very helpful and accommodating even tho some did not speak English well, they went out of their way to help.
Stayed 9 nights in Feb 2019
Response from HOTEL MY SUITES on 4 May 2019
Dear, We appreciate your comment We are happy to know that you felt comfortable with our staff. As for the collection of breakfast we apologize for the inconvenience caused. The money has already been credited to your credit card. We hope to receive it again, Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2019
Response from Hotel My Suites on 2 Jun 2019
Estimado/a gracias por su puntuación. Nos alegra saber que su estadía en nuestro Hotel fue muy buena. Esperamos recibirlo/a nuevamente, Saludos Cordiales,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel and lovely staff. Quite a bit outside centre but lovely boardwalk.
Stayed 3 nights in Dec 2018

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good suite hotel with mediocre wine tasting.
Cute idea about wine hotel. Hotel was fine. Nice basic suite. Clean and comfortable. Free wine tasting was pretty low end. Nothing special.
Stayed 1 night in Nov 2018

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will be back
One of the nicest hotels ever. Great staff, excellent perks (wine tasting for the guests), beautiful location,...
Stayed 2 nights in Jan 2018

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. There is a complimentary wine tasting each evening that was really fun to do. Desk staff are friendly and very helpful.
Stayed 4 nights in Nov 2017
Response from My Suites on 9 Jan 2018
Thank you Patrick. Best regards,

10/10 Excellent

Kathrine Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Pocitos, near Pocitos beach, plenty of restaurants, nice area to walk around in.

8/10 Good

ROSS, Chicago, IL

Liked: Staff & service
EXCELLENT STAFF AND CLOSE TO OCEAN
The staff was really excellent and helpful. The room I had was large and clean. The bathroom is a little aged but otherwise served its purpose. Breakfast was yummy and other options available to order. ALL staff everywhere in hotel was excellent and friendly

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

JJ, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location to walk around
Good location for first time visitors- Do have arrangements for Spa use also

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in the Pocitos area
The hotel has a great internal area, much better than the coffee shop and parking (only three cars).

8/10 Good

Maplin, montevideo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is good to enjoy traveling for my family But a bit far from center. I think thatClean andwide room is goodpoint.

10/10 Excellent

Lisa, Dillon, Co.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, Spacious, Comfortable, Affordable
The room was tremendous with two queen beds, which was refreshing after many single beds throughout our journey. The front desk service was terrific -- they coordinated a 1-day car rental for me that was effortless. It's close to the water, which would be nice in the summertime.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rosa, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel
Rooms are very nice size, wooden floors and very clean. The only reason I gave the room comfort 4 stars is because of the blackouts that although they are modern and automatic, if you are fuzzy about some light coming in, they don't give complete darkness. The hotel staff is very nice and helpful and breakfast which is included in the rate is pretty complete. The wine tasting is also an added plus to the hotel and the sommelier very knowledgeable and nice.

10/10 Excellent

Tony, Phoenix AZ USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel in a nice neighborhood
Used this hotel as a base to explore Montevideo. It is modern clean and well maintained. Very comfy bed. Excellent restaurants close by in safe neighborhood. Staff very friendly and helpful; answered many questions, desk staff proficient in English. Nice breakfast. Winetasting was fun (done in Spanish and English).

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at My Suites
Had a great stay at this hotel. We were checked in by an English speaking staff member who also explained everything very well; and even provided us with a sheet of recommend things to do in Montevideo, and their prices. We stayed at this hotel during our last night in Montevideo - wish we had stayed here on our first night. We were also invited to, and attened a wonderful free wine tasting in their restaurant/bar area. It appears that most week nights they have this free wine tasting at 8:00pm The room was quite large and clean. A king sized bed, lots of storage room in the closets, a mini fridge, microwave and sink were also in the room. A small table and chairs. Lots of outlets to charge devices in the room, and we were able to use a north american style plug without an adapter to charge our devices. The free wifi in the room was fast -- each floor appears to only have 4 rooms and they share one router. The pool on the top floor is a more like a hot tub; don't expect to do laps - but do expect to sit and relax for a little while. The location is a little out of the way of the old town, but the neighborhood is close to the water and has lots of options for restaurants.

10/10 Excellent

Brit abroad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smart modern hotel in Pocitos
Smart, modern hotel with spacious and well-appointed rooms. Friendly staff. Excellent breakfast. Complimentary wine-tasting every evening is well-worth attending. Also has a roof-top pool and gym, although both are tiny. Will certainly stay here again.
Response from . on 7 Oct 2015
Dear Brit Abroad, Thank you for your comment. I am very happy that the lady has approved the stay in My Suites. It would be a pleasure to have you again as a guest. Regards, Manager My Suites Boutique Hotel & Wine Bar

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location specially with a car, excellent breakfast

10/10 Excellent

DANIEL, Philly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay in Pocitos.
Great concept! Wine theme and wine tasting with a knowledgeable sommelier, very good. Spacious rooms. One night my wife and I, in our room, enjoyed a great Tannat wine along with local cheeses and jamon serrano. We love the neighborhood, lots of character. Oh, and great breakfast. We only hope they include fresh juices instead... We are definitely coming back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, Nicer staff
The hotel was in a nice section of Pocitos. The room was comfortable and clean. The staff couldn't have been nicer. We did not know what to expect in Montevideo and they gave us a lot of information. They were very respectful and extremely helpful.

8/10 Good

Mark, Malmesbury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The hotel room was large, clean and very comfortable. The desk staff couldn't have been more helpful with arranging tours, bike hire, booking restaurants and general information. The breakfast was the best hotel breakfast we had in 2 weeks in Argentina and Uruguay. Would highly recommend.

10/10 Excellent

David, Great Fall, Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Over The Top Service
Having a clean room with adequate service is expected in hotels. At My Suites, you get a HUGE room/suite and desk service that is hard to beat. They made what we wanted to do in Montevideo easy from getting bikes at the hotel for us (so we didn't have to register them ourselves and find the bike shop), to getting us tickets to events, to getting taxis within 5 minutes, to directions ( many times), to you-name-it. Always courteous, friendly, and concerned. The drawback is the hotel is about 8km from the old city which is what most go to Montevideo to do on vacation but they can get cabs within 3 minutes and they are easy walking distances to beaches and shopping areas. They even had a complimentary wine and olive oil tasting one evening which we took advantage of attending. The internet service was good, the a/c worked well, and the neighborhood was a mix of residential and city. One felt safe walking around. I recommend it.

8/10 Good

Gayle, Scottsdale AZ

Liked: Cleanliness, staff & service, property conditions & facilities
Pocitas residential neighborhood close to beach
One week stay for English speaking couple. Most guests are from Argentina or Brazil, but desk staff speaks English. Hotel arranged day trips in advance to Punta del Este and Colonia de Sacramento - with a tour company that used a motor coach, almost entirely Spanish speaking tourists. Tour guide spoke English, Spanish and Portuguese, but might have preferred a private car tour to those areas. Hotel offers (free) sommelier led wine flight Tues-Sat nights at 8:00 p.m. which is a chance to hear about and taste local wines. Miles long boardwalk along river just a couple short blocks from hotel and also extended white sand beach just as close. River water is extremely shallow and refreshing, but no shade on beach at all.

10/10 Excellent

Craig, south jersy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location huge clean rooms
the location is great. we needed to leave late for a flight the next day and they took care of our lugage and i was able to shower at the pool

10/10 Excellent

Brian, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
My Suites was an excellent choice for our holiday in Montevideo, on arrival we were informed of the wine tasting which was about to commence, great way to start our visit! All our enquiries were answered professionally and our booking to visit a local vineyard on my birthday went without a hitch :) Nicole the receptionist recommended a local bar and restaurant, we went there every night, excellent red wine and parilla steaks. The hotel even gave a bottle of the excellent Tannat red wine on my birthday. I would love to return to this hotel!

8/10 Good

Benny, Nyc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge room
The hotel is located in a quiet residential neighborhood, 3 blocks to beaches n 15 min walking distances to restaurants n malls. Buses R very easy n inexpensive compared to taxis in Montevideo. The room is huge! Very comfortable. Ok breakfast. Very tiny pool n gym on roof that no one uses. Overall Montevideo is relatively new city n not much to do with very expensive n soso restaurants. The hotel restaurant actually was best meal I had

10/10 Excellent

LUIZ FERNANDO, brasil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelent hotel
Very Nice hotel quiet. Good breakfast

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New facilities. Unbeatable location.
Second stay at this hotel. Did not disappoint. Will definately go back.

10/10 Excellent

Eva, Nevada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel in a good area of Montevideo
Duty daytime manager very helpful. Good sized room with all amenities

10/10 Excellent

Lillian, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay--highly recommend
This was one of the most pleasant hotels we have stayed in. The staff were uniformly courteous and knowledgeable, not only providing directions for transportation options, but also finding out about city and country tours and even providing wrapping materials for us so that we could safely pack wine to take home in luggage. The room was very big and clean, furnished in a contemporary style, and with all of the modern necessities, like outlets for charging electronic devices. We slept well (6 nights) as the beds were comfy and our room, facing the back, was absolutely silent. We asked for and were given a non-smoking room, with no trace of smoke. Breakfasts were ample and well managed, and the gratis evening wine tastings are a real plus. They included excellent boutique wines that are not available on the U.S. market, and the sommelier Mauricio was resourceful and informative -- he handled well the questions from those who knew very little, those who knew more, and those who just wanted to talk. The location of the hotel in the Pocitos neighborhood is also an advantage: the Rambla and beaches are a block away; the bus service to other parts of the city is frequent and fast; the neighborhood is filled with interesting postwar bauhaus-influenced architecture; and there are multiple restaurants, cafes, and a great ice cream place, Freddo, close by. Montevideo seemed very safe to us--no problems at all.

8/10 Good

Sara, Orlando, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, nice, perfect locationgoing
This hotel is a jewel. Hidden in Pocitos, a very nice area of Montevideo. My husand and I are from Uruguay and left to live in the States in our 20s, going back home and staying in such a nice place was wonderful. We had rented a car and the hotel had an underground garage.

10/10 Excellent

peterlax, los angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great area, close to beach w local Parilla La Otra
Nice and comfy and local. Great area, close to beach w local Parilla La Otra

10/10 Excellent

Pedro, Sao Paulo, Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice WINE hotel!!
The hotel defines itself as a wine hotel. All floors are named after a local winery and there is an amazing wine tasting daily of good Uruguayan wines. Our room was spacious and comfortable, with a nice terrace. Location couldn't be better, a few blocs from Pocitos beach and 20-30 minutes by bus to the downtown area (very easy commute). The breakfast was amazing and staff very helpful.

10/10 Excellent

edward, Vienna Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good times at My Suites Boutique
Highly recommend...top notch staff and very helpful and friendly. Great location, fun wine insights, close to the beaches and commercial districts. The staff helped with everything from renting bikes, cars, taking taxi, finding restaurants, boat trips to buenos Aires, and very willing to explain things. Will be back soon!

10/10 Excellent

Alejandra, chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great experience! Wonderful continental breakfast with a wide variety of food. The staff was very accommodating. We were able to book a large Mercedes sprinter for 8 hours with a driver that was able to drive us to all the tourist attractions in Uruguay. The suites were spacious and the work out facility was perfect. We were traveling with and infant and a toddler, the hotel was able to provide a pack and play. The hotel is 2 blocks from the beach and within walking distance to some really nice restaurants. We found a cute bar and grill around the corner called El Escoces. Great staff and wonderful food. The area is safe and friendly. Great Hotel! Love this trip...!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great for three people
We had trouble finding rooms for three adults as most hotels have either two twins or a King, but my suites has two queen rooms and was much cheaper than others around. The wine tasting is a real treat, and the sommelier is wonderful and translated everything into English for us. Great location near mall and good restaurants too.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nights in Montevideo before heading to holidays
Very nice stay in Montevideo. Hotel is in perfect condition and very well kept, also well located in Pocitos, close to beach. Staff was very friendly and breakfast are impressive with choice and taste. truly recommend!!

10/10 Excellent

Andre, rj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a excellent staff
Great hotel, with a excellent staff, a very good and clean room, and near the beaches and a lot of restaurants

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel some distance from the city
This hotel is obviously very new and is very spacious. The staff are great and not be more helpful. You can also attend wine tastings in the evenings. I knew it was some distance from the old town before I booked, but it was a bit further than I expected even considering that. However, taxis are cheap and plentiful, there is a bus stop right near by if you want to try your luck, and it is near the beach which is lovely.