"Horrendous. Awful room, dirty and not like photos"
We couldn't stay it was so bad. Do not stay here. We paid for 4 star accommodation and it was way off the mark. Trying to get full refund. Like a room from the 1980s! Travelled around before and all other accommodation was great but to charge what they do for a dirty broom cupboard. There was another family behind us from Germany who were complaining as well and wanted full refund so not just me.
Natalie from UK
Where the Atlantic meets the Pyrenees, this traditional residence is set in private grounds and located seven kilometers from …More
The Chateau is a medium sized one, has a keep and even a moat! The same family has been living in it since starting to build the Chateau in the 1300's and have been adding to it ever since.
We were given a warm, friendly welcome by the current Compte, who showed us around and then to our room. Despite the castle like architecture in parts, it also had a homely, 'liveable in' feel to it. Our bedroom and bathroom were large, very comfortable and everything was good quality chosen with taste, including the 17th century bedhead.
We were late booking and only the most expensive room was left but we both felt that the experience was worth every penny, particularly when looking out of our window onto the English rose garden!
Parts of the Chateau are open to the public but you are encouraged to make yourself at home and wander where you will, and just soak up the atmosphere.
any disadvantages? it is near a busy road -so there is some traffic 'hum' in parts of the garden nearest the road, but special blinds, and extra glazing meant that in our bedroom, we could not hear any traffic noise when the windows were closed. We can't speak for other rooms ofcourse.
Evening meals are not offered at the Chateau - however there is a good and interesting restaurant within an 8 mins walk ( or 2 min drive) on a path through a field of maize!! I would take a torch another time!
Jillian from hampshire
Near the beaches of Saint-Jean-de-Luz on the Spanish border, this fortified castle has belonged to the same family since it …More
It is a self service apartment with very basic ammenities. The receptionist could not speak any English. I know that is not reason enough to be unhappy, but the manager got lost taking us to our room to fix the door! We had the distinct impression that it is not the best value for money accommodation. The area provides much to do in the summer, with wonderful beaches, harbours and marinas. Saint Jean de Luz and Biarritz are fantastic and we regrettably found many nicer places to stay in these towns, especially Saint Jean de Luz. Would rather suggest staying there. Just book early, as it is very popular in summer.
W from Cambridge
Located close to the Spanish border, the residence, built from traditional Pays Basque materials, is just 200 meters from the …More
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