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Reviews of Hotel K10

4 out of 5
Hotel K10
Poligono Erratzu, Parcela K, Urnieta, Gipuzkoa

Reviews

9.0

Wonderful

Rating 10 - Excellent. 163 out of 321 reviews" "
Rating 8 - Good. 138 out of 321 reviews" "
Rating 6 - Okay. 14 out of 321 reviews" "
Rating 4 - Poor. 3 out of 321 reviews" "
Rating 2 - Terrible. 3 out of 321 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Karl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to the dual carriageway
Stayed 1 night in May 2023

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not far from San Sebastian
Good option for San Sebastian's touring. The place is modern, well-kept, with handy free parking.
Stayed 1 night in Apr 2023
Response from Zuriñe (Hotel K10) on 6 May 2023
Dear Marek,Thank you very much for giving us your opinion.Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a wonderful experience, staff is very helpfu.
Stayed 1 night in Mar 2023
Response from Zuriñe (Hotel K10) on 8 Apr 2023
Dear Sir or Madam,Thanks a lot for your words. We are pleased to know that we have met your expectations.Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful, great service, good location. Staff is super nice, definitely would stay again.
Stayed 1 night in Mar 2023
Response from Zuriñe (Hotel K10) on 8 Apr 2023
Dear Sir or Madam,Your words are very gratifying for us. Thank you very much for taking your time for it.Sincerely,

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Wonderful
Absolutely wonderful, perfect in every way
Stayed 1 night in Dec 2022

4/10 Poor

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at hotel
Hotel was clean and comfortable, staff very helpful. The room was extra noisy unable to sleep the last night did say to reception but all what was said "sorry". Did not know it was on an industrial estate with lots of lorrys coming and going all night.
Stayed 5 nights in Sep 2022

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jun 2022

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a fabulous location
Lovely clean hotel very close to the motorway so a perfect place to stop on our drive down from England to Murcia. Nice restaurant and large spacious room with a balcony. Definitely recommend this hotel.
Stayed 1 night in May 2022

10/10 Excellent

Elvis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Mar 2022
Response from Zuriñe (Hotel K10) on 7 May 2022
Dear Elvis, Thank you very much for your words and rating. Best regards,

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have written this so often. Great place for convenience from motorways. Good rooms very comfy beds and great shower. Nice bar with good food all at very reasonable prices.
Stayed 1 night in Dec 2021

8/10 Good

Ari

Liked: Staff & service
Basic business hotel
Basic business hotel, ok for one night, but as hotel locates next to industrial area it's not good for the weekend stay
Stayed 1 night in Nov 2021

8/10 Good

Arie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasant experience. Easy access from the motorway comfortable bed and good shower. Friendly staff and a varied menu. A sheltered outside heated drinking/eating area has been added which enhances facilities. Used by local Spanish people the bar is reasonably priced as is the restaurant.
Stayed 1 night in Nov 2021
Response from Zuriñe (Hotel K10) on 18 Nov 2021
Dear Susan, We greatly appreciate your comment and rating. Sincerely,

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Very clean and spacious room with big balcony. Stayed for four nights. Easy drive into San Sebastián and St Pedro. Would definitely stay here again. Cafeteria, bar and restaurant very nice
Stayed 4 nights in Sep 2021
Response from Zuriñe (Hotel K10) on 5 Oct 2021
Dear Susan, We are very happy that you had a nice stay with us. Sincerely,

8/10 Good

EUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is good. But the lication is not attractive. To go to restaurant i need to drive. Aroud hotel. Nothing
Stayed 1 night in Sep 2021
Response from Zuriñe (Hotel K10) on 26 Sept 2021
Dear Sir or Madam, We greatly appreciate your comment. The hotel is located in an industrial estate with very easy access to any road to be able to move easily. Despite that, we regret that you did not like the location. Sincerely,

8/10 Good

Kelly

Liked: Cleanliness, staff & service
Ok hotel in a great location near the motorway
Stopped here on our drive from the eurotunnel to Spain. Very convenient only 5 minutes off the motorway with ample free parking. Hotel cafe was very busy with children running everywhere and dogs barking but it was clean and we found a quiet table so we didn’t mind. No restaurant (I guess due to COVID) so we walked up the road and found a pleasant steak & chips. No tea coffee in the room despite being advertised but think this was due to COVID again. Shower gels etc were free at reception, not in the room. TV was rubbish, not one English speaking channel so that needs to be improved. Bed was not the best, horrible duvet and a mattress with springs that boinged with every move. Please upgrade these! Paid £55 for a balcony room so overall good value and would stay again. Oh and right next door to a Chinese Bazaar shop so you can pop there for anything you’ve forgotten!!
Stayed 1 night in May 2021

10/10 Excellent

Wilma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
We really appreciated our stop for one night, in our way to France, in this amazing hotel. Everything was perfect. The breakfast was plentiful, and delicious. We highly recommended this place.
rooms are as clean and impeccable as this entrance hall.
Beautiful details of Christmas decorations
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel lovely people. Well situated off main road for travellers and well located for SAN Sebastian too.
Stayed 1 night in Dec 2019

4/10 Poor

Caroline

Travelled with family
Liked: Cleanliness
Disappointing, never again
Very disappointed. Pretends to be a certain distance from the centre of San Sebastian - is actually this distance from local town, so miles out of San Sebastian. Not even a kettle provided in the room, despite the fact you have to pay extra for breakfast at a ridiculous price. Very expensive for the location, also does not use 100% cotton sheets, so sweaty. I would not recommend this hotel nor stay here again.
Stayed 2 nights in Aug 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay twice a year on our way down to Costa Blanca and back.
Stayed 1 night in Oct 2019

10/10 Excellent

Vito

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfy Room
My wife and I stayed in the hotel for 3 nights, we highly recommend it.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is not very old so it’s facilities and design up to date and not in any way dated. It’s very much a “minimalist” design though which isn’t really to our taste. However, it’s perfect for visiting SAN Sebastian and the surrounding areas, coastal villages being sited a short distance from the A15.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, nice room. Good breakfast handy for autoroute and only 6 miles to San Sebastian
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The modern feel of the place we loved very clean,the staff was great overall impressive.The restaurants were the best we’ve tried in a long time.Close to San Sebastián for easy access without the high prices.The design of the hotel looks like an Industrial type of complex but inside is very comfortable.We’d definitely return great stay!
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have written this so many times before. Great location for travelers through France to Spain. We love it
Stayed 1 night in Jan 2019

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay
it was on of the best hotels I had the opportunity to stay in while on business in Spain. It was a little pricey though. The convenience of an on-site restaurant was definitely a plus.
Stayed 1 night in Oct 2018

8/10 Good

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018

8/10 Good

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cracking place
Nicer place to stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Comfortable, pleasant staff, flakey on maintenance
We checked in very late after a long drive from Portugal, so the efficient check in was appreciated. The room was well aired, and spacious, with a comfortable desk, chairs, and easy access for a laptop. Bathroom was full sized, clean and crisp. Unfortunately, the complimentary coffee machine refused to work, and the door to the terrace with mountain view (for which we paid extra) was stuck. On check out, having pointed out these wee probs, the receptionist said we should have notified the night receptionist, and they would have given us a different room. As we'd already dragged our luggage up, and partially unpacked, before these faults were identified, this was not a realistic solution at 11pm. One would expect a four star hotel to check such things regularly... Upside was extremely comfortable beds, excellent soundproofing, and an evidently popular restaurant. Shall certainly consider if passing through Urnieta again.
Stayed 1 night in Dec 2017

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were travelling by car from spain to uk and this was a perfect stopover. We do this every year and always stay here. It is convenient from the motorway and is very comfortable clean friendly and stylish.
Stayed 1 night in Dec 2017

10/10 Excellent

QIANYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelkent location close to San Sebastian. Quiet and clean.
Stayed 1 night in Sep 2017

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great stay.. .great value for the $$$
Stayed 2 nights in Aug 2017

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

hungrytraveler, toronto canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option for visiting san sebastian with a car
We got this hotel because it was a close 12 minute drive into old town san sebastian and the hotel was highly rated. It did not disappoint. The hotel was good value. It has large rooms with a balcony and price was good. Only issue was that the hotel was in a warehouse area and noise from trucks were a little loud in the morning.
Stayed 2 nights in Jun 2017

8/10 Good

Mike, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for the motorway
Easy to find, close to motorway, good nights rest and well facilitated
Stayed 1 night in May 2017

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Everything was great the breakfast was good. The whole staff was friendly and helpful. Hotel was 6-8 kilometer from old town San Sebastian. Just one turn off the main highway.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Nice hotel. Very modern and convenient. Had available both restaurant and cafe.

8/10 Good

Tehrangeleno, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice suburban hotel with easy highway access
Nice hotel, but TERRIBLE SERVICE FRIM EXPEDIA. The hotel did not have our reservation, but they were very nice to accommodate us as best as they could.

8/10 Good

Nina, Newvp

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Good hotel but very far from San Sebastian city centre. The staff were nice and helpful. The room was nice and very clean and had a powerful shower, but the bed was hard. I would not recommend it because is far away and it doesn't have a swimming pool

10/10 Excellent

Jay, Safety Harbor FL USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Clean, new, well run hotel Good beds Close to the highway and short walk to the train to the center of the city Would stay there again Helpful staff , speaks English and Spanish

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great highway stop
Great, modern, clean, hotel on side of highway. Great rest stop spot if you are driving to France from Barcelona or vice versa & don't want to stay in San Sebastián, free parking lot. San Sebastián is 10 minutes from hotel. We checked in at around 2am & someone was at desk to assist & was very welcoming. Table with maps & info of region in English. Room was quite, clean, modern, and well maintained. Water pressure great and beds firm. Our room had a balcony; although beside an industrial area you can look out on to a hill on back of hotel. Feedback: pillows were flat, wifi was super slow and sometimes non existent in the morning and although room is quite at night, you can hear doors slam in the morning. Also our GPS had trouble finding address but if you put in "industrial" it will take you to exit and you can see hotel from roundabout.

8/10 Good

Em , Yorkshire UK

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, short drive to San Sebastian centre
Great location, good cafeteria, large rooms and free parking. Pretty noisy from road and the heavy doors slamming throughout. Breakfast poor and not worth the money, take a trip into Urnieta instead (Guria excellent)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modem hotel but limited amenity in room.
No tissue box, skip room cleaning, no adapter for American plug.

6/10 Okay

G, CA

Liked: Cleanliness, property conditions & facilities, room comfort
Affordable hotel
Our hotel room was clean and complete with amenities. The restaurant was excellent.

8/10 Good

Al, Mission Viejo, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good hotel
The hotel was a great price and not too far from the center of town. It was right off the Autovia/Freeway which made it really easy to get into town. The hotel is very modern and has both wireless and wired options for internet. The shower design is a little different in that the floor does get wet and make it slippery if you do not make sure your towel is positioned to catch the water.

8/10 Good

Tony, FELIXSTOWE UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop over
Over night stay on route to Madrid. Good location just off the main motorway

8/10 Good

theo, canada

Liked: Cleanliness, property conditions & facilities, room comfort
Nice and clean hotel
We stayed one night, hotel was very nice and clean , staff were helpful

8/10 Good

Kenneth, Stoke on Trent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy the sun
Very enjoyable stay, sadly the restaurant was only used for functions so we had to make do with the cafeteria which is open 7a.m till 11p.m.