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"Overall very good. My biggest concern was that the ac was still disabled in early April. Though it can be chilly outdoors, our first night was hot and we needed to request a fan. We were told to open the balcony door, but it was pretty noisy with the traffic below. Breakfast was fantastic and a hotel highlight!!!"

"Loved this hotel. From the ease of check in, accessible to Disney properties and Ikspiari. Rooms are comfortable as are the beds and linen. "

"I liked that the front desk helped me to transport my luggage to Osaka. And also there's laundry / dry cleaning pick up and they will drop off in your room after. Thank you!"

"The best for family. Excellent service overall. Would love to stay again if I come back to Japan"

"This hotel was great! Very clean and staff very helpful. They drop off clean towels outside your door daily without asking for them if you put on the “ do not disturb” which is amazing. The location is in the middle of the Shinjuku life yet hotel is quiet. The city view is very nice and the size is comfortable even if small it is made efficiently. "

"Excellent service and professional staff"

"We chose to stay here for 1 night as we arrived late at night and unfamiliar with Japan. So glad we chose to stay there. The room was quiet, clean, & spacious. Breakfast downstairs was convenient to start the day. The amenities were good. "

"Great breakfast!"

"Great hotel staff friendly, knowledgeable and always helpful. Would recommend to the most picky people. "