From the moment we arrived till the Valet Parking attendant returned our vehicle we were made to feel special and important !! The staff were very friendly, in such a way that it made you feel as though you have known them for years . Grapes Wine Bar was amazing and the Castillo restaurant was a wonderful dining experience. Brunch in the Biw Valley Grill is a must !!! Highly recommend the Banff Spings Hotel
Needed a cheap nights accommodation and the Banff Y delivered, what made it so much better was the high standard of comfort and very helpful staff. Only stayed the night but will be going back again if we have the chance to visit Banff again.
I loved staying at this hotel. The room was great for what we wanted - a place to lay the head - atmosphere cosy, staff fantastic, even had a guest laundry, which is fantastic for tourists. Would most certainly go back again.
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