Room was huge but bathroom was tiny, found myself tripping over myself in it. There was old food in our fridge and trash in the trash cans when we checked in. Other than that I was very satisfied with my stay here. I would book here again.
The staff was very patient with my sister, who's disabilities created extra work for the Day's Inn staff. I was very appreciative of how they accommodated her.
Any issues that came up were addressed asap.
the staff was wonderful......all needs met and they also did a big cook out and movies outside for all the hot rod people that stayed there during the back to 50's car show. we will stay next year too.
Only one glitch, and thats when we checked in, the one check-in person could not find our reservation. I became upset, because we had paid up front. We were ready to leave (Couldn't cancel because of booking with Expedia) but couldn't stay because she couldn't find the reservation. The front desk clerk just said "ok" when we said we'd have to drive 3 hours home and were without room or refund.and was of no help. So we would have paid for a room they couldn't find, altho I had re-confirmed it only an hour before. Luckily, a staff member with some common sense came over and figured it out, and honestly, I'm glad we had the experience of staying. The place was crazy busy, but the room was as quiet as could be. No outer noise. For the first time ever, I slept sound on a hotel bed. The food in the dining room (Axel's) is second to none, (having been married to a successful Executive Chef for over 20 years, you get a little particular about your food!) and the waitstaff was outstanding. Attentive, but not overly so. So good, we went for dinner and Brunch the next day. And the room was CLEAN! Yes! So I gotta say, even with the mishap in the beginning, it really was a nice place to stay. (For folks that like the pool, its a bit small for our taste, but they have a large hot tub.)
The Commons is a beautiful hotel with excellent, helpful, friendly staff. The room was nicely decorated and very clean. Its location was perfect for us. Right across the street from the light rail station, Starbucks and Applebees accessible from the inside. Very nice sitting areas available and very cozy fireplace for the winter season!
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