The staff at the Cabana Bay Beach resort was excellent. Starting at check in, and on through our stay, we were greeted by cheerful, helpful employees who seemed to enjoy their jobs. Often staff would ask how everything was going and if we needed anything. The life guards at the pool and lazy river were second to none regarding safety and attentiveness. The hotel, pool and grounds were very clean and attention to detail seemed to be paid to all areas. We would definitely recommend this hotel to our friends and others.
Traveller from Hamburg NY
Universal's Cabana Bay Beach Resort - Now Open!Splash back to the 1950s and 60s for endless family fun at the remarkably …More
We wanted to pay a good price for a hotel to stay while visiting the parks and this is perfect. Located within walking distance of Universal and only 15 miles from Disney, this hotel provided a safe, convenient environment with a clean room to crash.
The breakfast was what i would call an "enhanced" continental. We enjoyed two types of Bagels, toast, three types of cereal, apples, granola bars, coffee and tea. Staff was good and the times we were missing an item they responded promptly. The room where breakfast was served seemed small at first but hotel guests were there for a purpose: eat and get going. The tables rotated quickly and i never saw anybody standing up or waiting.
The kitchen was very convenient as it allowed us to prepare our dinner and we actually cooked. We requested the utensils at the front desk and they gave us a good variety of pots and pans plus dishes, cups and silverware, plus a coffee maker and a toaster.
The bathroom was spacious and very clean.
The front desk staff was helpful and to the point, we met Heather at check in and check out but mostly dealt with Jessica during the 5 days we were there.
I had read a lot of "mixed" reviews on Trip Advisor about this hotel but after our stay i can say it is all about expectations. If you adjust your standard to the product you are paying for this hotel is perfect, if you expect Ritz Carlton service for $70 a night you are definitely in the wrong place.
Our stay was great. We just stayed for two days and went to and got food from a local store and took full advantage of the Kitchen. Their breakfast is very limited so we made our own breakfast and dinner.... We saved a ton of money just on food. The staff is very friendly and helpful when it came to directions. Great stay!!!!
Pocket Guide: Orlando Universal Orlando® area Hotels
With its mix of action-packed thrills and blockbuster entertainment, Universal Orlando attracts kids and adults alike. Just off the main throughway I-4, this sprawling resort boasts 3 theme parks, a water park, and a dining and shopping complex. An internal transportation system offers easy access to all attractions, including the prominent The Wizarding World of Harry Potter.
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