Me and my wife spent the night at the Kempinski hotel and it was a wonderful experience. The staff was great and very helpful and made our stay very comfortable. Our room was great and very clean and had a fantastic view of the Adriatic.
It is a lovely hotel in a beautiful part of Croatia. the junior suite we had had 2 rooms which made holidaying with young children easier. I would suggest rubber type beach shoes as the beaches are nearly all rocky as are the shallow waters. the pool got a bit crowded at times but not usually for long. overall we had a lovely holiday and would seriously consider returning to the same place.
Reception staff were very helpful. Room was clean and spacious. Restaurant service was a little bit like a college refectory, mainly self service and queuing at busy times. The food was "honest" but not inspirational. Nice bar and terrace. A great beach location. The facilities looked great but as I was on a business trip I didn't get time to test out the beach or pool! I would stay here again as overall ity offers excellent value for money.
We spent a week in August in this hotel and very much enjoyed it. Personnel was always nice and friendly. Most of them are multilingual: good Italian, German, and Russian; English was enough to understand each other. Two pools for children (0.7m and 1.35m deep) are filled with sea water, so there is no chlorine smell . Be aware that beaches there are mostly in concrete with stairs to access the sea, but this does not bother us much since we spent most of days laying on deck-chairs near the pools and refreshing in the sea occasionally. There are a few small sand spots though but they are quite crowded usually. Food at the breakfast and dinner buffets was of a good quality and diverse enough. We would highly recommend local white wine. Red wine is not as good as white one however. Local beer (forget about German and Czech beer) is also very good since the water in Croatia is of exceptional quality. It is quite noisy on Saturdays because of evening entertainments in nearby hotels but mostly quiet over the other weekdays.
Overall, this hotel is nearly perfect for lazy summer holidays. There are plenty of beach and evening entertainments around though and excursions for those who do not wish just to be grilled on the sun.
Hotel was nothing special, well traveled and busy. The bed was great, really comfortable and the pillows and blankets were the best you could ask for. Me, my wife, and 2.5 year old daughter had no problem having a good nights sleep. The pool was great, not so busy and everyone having a good time. We were staying during the winter so we could only use the indoor pool. The outdoor pools looked great and im sure in the summer they are a popular place to be. The breakfast was excellent and couldnt ask for more. They even had soya milk and rice milk. Not something you see all the time. As far as other meals we dined in Umag and have to say there are some great deals on really amazing food in the city center. Drinks in the lobby bar were also cheap in price. A 0.5 liter beer will put you back about 20 KN or around 4$ all desserts were priced at 17KN or around 3.5$ which isnt bad for a hotel. Its only a small walk to the beach which sits dirrectly across the street from the building (less than 5 minutes). I wanted to talk about others that had complained. I got MORE than I paid for and really enjoyed it. I dont think you can get any better than this at this price. You wont find Champane at breakfast and if thats what you want then you need to dig just a bit deeper into your pockets and go to a more expensive more luxurious hotel. I almost forgot they have an arcade on the level floor with a few pinball machines and about 6 arcade games. It was expensive but a treat to say the least
We really liked the services for kids. Our four grandchildren ages 5 to 9 enjoyed all of them. Disco dances, musical play shows for them and physical activities in pools (walking on the water, kayaking etc.)
Nice small waterpark with slides for kids from 2 to 14 and food station just for children. All included in room charge.
Beach is in short walking distance (about 5 minutes from pool area). It is formed of a large cement blocks and you can find easy enter to water. Sea bottom have large sand areas with water depth from one to six feet.
Close to the Slovenian border on Istria’s west coast, Umag centres around a medieval old town built on a small peninsular. Large modern hotels, including good sports facilities and two wellness centres, line the coast. Although there is no beach, concrete bathing areas offer access to the water. Each July, Umag hosts the Croatia Open international tennis tournament, and there is also a large yachting marina.
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