It was the most relaxing, comfy and luxuriating experience I had during my visit to Japan, staying at this hotel! I had stayed at three other hotels and this hotel was the best! I knew it was going to be a hectic trip for me, so I booked a room at this hotel for the latter part of the trip to recuperate. What a wonderful stay it turned out to be--I deserved it and I got it, and then some! I did not want to leave!
"Nice hotel in the heart of the shopping district"
I stayed at the Hotel Gracery for 4 nights for a work trip. The room was very cozy and clean. The staff was pleasant (though they really don't speak English very well - they do make an effort!). The hotel is conveniently located in the heart of the Ginza shopping district and is only a few blocks from the metro. The only draw back (which did not affect me) is that there is a massive construction project across the street. Luckily, I was staying in a room on the other side of the building and did not hear it.
I absolutely plan to stay here again on my next trip to Tokyo and will recommend that my colleagues do so as well.
Traveller from Foster City, CA
Newly opened in October of 2006. We are located right in the center of the world famous shopping area of Ginza. It is very …More
The lobby is very nice, and all the staff members were exceedingly polite. For the first time after booking a hotel, I must say the pictures give the hotel enough credit. The room and exterior of the hotel were all much nicer than the pictures posted, and everything was very spacey (unexpected of Japan). Additionally, the hotel staff would also accept parcels ordered online while we were out during the day, and have them delivered to our room after we got back in the evening. Would recommend to English speakers as their English was also surprisingly proficient. Couple minutes walk from Yamanote JR Shimbashi Station, Hibiya Exit.
My wife and I booked a "double room" for 2 adults. The room was small, ~1/2 the size of normal rooms in the U.S., but had everything you'd expect. The size was not an issue and the bed seemed more like a queen than a double. We're used to a California King and had no problem with the bed (I'm 6'5").
I believe the hotel is on the edge of the area known as Ginza (upscale retail area). We were on a budget and had trouble deciding on a restaurant the first night we stayed. After getting more familiar with the area, we realized if we had walked the other way we would have found plenty of places to eat that were in our desired price range. Seemed like a good base camp for many popular sightseeing areas in Tokyo.
The location also worked out great for us because it is very easy to get to. This was our first time traveling any place like this and it was the first place we stayed when we arrived in Japan. Took the Narita Express to Tokyo Station, and the Yamanote Line to Shimbashi Station. From there, it's only about a block to Hotel Com's.
Traveller from North Carolina, USA
The hotel Coms Ginza, located on the Ginza Namiki Street, is fashionable and yet redolent with a sense of classical elegance …More
Small room but plenty for one person. Never ran out of hot water. Was hard for the air conditioner to cool my room at night for me to sleep well so I had to open the window which made it a little noisy with all the street noises. The beds were also very hard but the pillow was really nice.
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