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Reviews of Horizon Hotel

3.5 out of 5
Horizon Hotel
57/2 Nr. Raymond Shop, Sukhadia Circle, Udaipur, Rajasthan

Reviews

6.8
Rating 10 - Excellent. 4 out of 19 reviews" "
Rating 8 - Good. 7 out of 19 reviews" "
Rating 6 - Okay. 3 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 4 out of 19 reviews" "

7.2/10

Cleanliness

6.6/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Suresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Apoorv

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad stay experience with worst service
It was really a bad experience of staying in such a cheap hotel. Bathroom was dirty and service was worst. Never suggest anyone to stay in this hotel.
Stayed 2 nights in Jan 2018

6/10 Okay

Nasim

Disliked: Staff & service, property conditions & facilities
An Average Hotel in a good locality.
Our trip was a family leisure, hotel condition is average, bathroom fittings and other room fittings are all below average. Services are slow, if u order anything other than restaurant such as house keeping items then u need to wait or should send a reminder once or twice. Not recommended if u r going with kids, I was expecting a larger room but I found its a bit smaller. Surrounding is the only attraction u may like because location of the hotel is good. Overall its an average hotel if u r going alone for some business trip or may be for corporate guests. Honestly, I may not visit again!
Stayed 2 nights in Jan 2018

8/10 Good

Houchang, Cambridge, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in pleasant neighborhood
We spent five nights at this hotel. It is on the outskirts of the city but within easy reach of the centre and the shopping malls.
Stayed 5 nights in Dec 2017

2/10 Terrible

Dharmpal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience.
Stayed 1 night in Dec 2017

4/10 Poor

Vikas, New Delhi

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Food was pathetic
Everything was OK, but the food was pathetic. Absolutely no taste. Even other customers were having the same view. Disappointing in terms of food. Vikas Swami

8/10 Good

Parthasarathi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

venkatesan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay was good but the food and kitchen was not upto the mark. Below average. staff attitude was good.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

jaideep mohan , new delhi

Liked: Staff & service
Nice for stay in the centre of the city
Nice and courteous staff. Good food. Very well connected. Agreed to my request for an early check in.

10/10 Excellent

Sharad , USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel & Hosts! Couldn't ask for more.
This is surely one of the better hotels in Udaipur. The pricing is kept very strategically. It is worth every buck, because of the facilities provided. The Hotel is very close to the commercial offices. As I was on a business trip, I had to visit some offices that were situated very close to Hotel Horizon! When I came back in the evening, I realized that a few of the tourist places are in close vicinity. I took a drive around Fateh sagar lake and post dinner went for a walk to Sukhadia circle. My stay was very comfortable and was made exceptional by their quality service. The rooms were spacious and hygienic. I tried the food at the restaurant, I had to try authentic Rajasthani food. I had heard of Laal Maans and wanted to try it, and after finishing 1 portion by myself I understood why it is so famous. Next morning, I went for the breakfast around 8 AM, The buffet was ready and I have to say that the spread was really nice. I tried the Chole Bhature with Cheese Omelet (Made on order for me) with cut fruits and juice. Having such good food early in the morning just made my day. It was truly a great experience and would love to stay for longer period with my family when they visit India around July. I recommend Hotel Horizon to people who want to stay in centre of the city and save commuting.
Response from Arpit Khaturia on 6 Sept 2015
Dear Sharad ji, Greetings from Hotel Horizon! Thanks for taking time out and sharing your valuable feedback. It is a joy for us to know about your recent stay! We are glad that we could make your stay memorable. Also, we have noted your satisfaction with the pricing, hotel location, service quality, food and cleanliness. We feel humbled by your generous comments! We appreciate your gesture of recommending our family-managed hotel to other travelers. We would love to see you return. Best, Arpit Khaturia +91 99280 80001

10/10 Excellent

Seema Sen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay!
I travel a lot for business purposes. I chose this hotel as it was near my work place. So location was a major plus point for me. Room: The room was clean and neatly maintained. Coffee/ Tea Maker was also in the room. Bathroom: It was neat and clean with all the toiletries placed in a basket. WiFi: WiFi speed was good. Breakfast: Good spread with Indian/ Continental and South Indian dishes. The food was all freshly prepared and tasted good too. Parking: Decent parking space is available. It had all the facilities that a traveler needs. The staff is very courteous and try to make you feel at home. Recommended for people traveling with family Or for business.
Response from Arpit Khaturia on 6 Sept 2015
Dear Seema ji, Greetings from Hotel Horizon! Thank you for taking time out a posting a wonderful review about your recent stay! It motivates us to read your encouraging remarks and we have noted your positive remarks about the hotel location, hotel cleanliness, facilities, amenities, food, free parking & hospitality. We do hear about the location of the hotel from lot of travelers, as to how convenient it was for them. We appreciate your gesture of recommending our family-managed hotel to other travelers! We would happily welcome you back! Warm regards from everyone at Hotel Horizon! Best, Arpit Khaturia +91 99280 80001

10/10 Excellent

Nitin, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Choice close to all major spots!
The check-in was quick. Hotel rooms were clean, had all required facilities. The bathroom amenities were placed in a lovely wooden basket. Most important thing for me in any hotel is that the bathroom should good and I have to say that it was throughly clean. The front desk staff was professional and cooperative and helped me plan the itinerary. The morning breakfast in restaurant was also quite good and filling with sufficient options. I would recommend this hotel to people who would want to have a pleasant stay in Udaipur as the location is also a factor that makes this hotel a great option.
Response from Arpit Khaturia on 6 Sept 2015
Dear Nitin ji, Thank you for a glowing review regarding your recent stay! We do get a lot of motivation from comments like this and strive to deliver better! We are gad to know of your pleasant stay and that you liked the prompt check-in, hotel cleanliness, facilities, amenities, staff professionalism and food! We do get the same feedback from lot of travelers about the convenient location of the hotel. We appreciate your gesture of recommending our hotel to other travelers! We would love to welcome you back! Warm regards from everyone at Hotel Horizon, Udaipur! Best, Arpit Khaturia +91 99280 80001

8/10 Good

Harish Moorthy, Vadodara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget hotel meeting great expectations.
We checked in at the hotel at 5am. Had to pay extra half day charges and that was fine. Staff in the hotel are very friendly. They even have cloak room facilities.
Response from Arpit Khaturia on 6 Sept 2015
Dear Harish ji, Thank your for taking time out and posting a crisp feedback! We are happy to know of your satisfactory stay and that you liked the staff hospitality and services. We would love to welcome you back! Warm regards from everyone at Hotel Horizon, Udaipur! Best, Arpit Khaturia +91 99280 80001

6/10 Okay

JANAK, VADODARA, GUJARAT

Disliked: Staff & service
Nice location for tourist visiting udaipur
I found the services very poor. Even the response after notifying something also was found poor.
Response from Arpit Khaturia on 6 Sept 2015
Dear Janak Ji, Thank you for your valuable feedback regarding your stay! We have noted your satisfaction with the location and also your disappointment that the services were not up to the mark, which we continuously endeavor to achieve. During the peak season and rush hours, sometimes the services may get delayed and we hope for cooperation from guests. When you visited our hotel, it was completely sold-out and hence we were not at our best. We have worked on the all the areas of improvement. And hope that you would give us another chance to serve you. Warm regards from everyone at Hotel Horizon, Udaipur! Best, Arpti Khaturia +91 99280 80001

8/10 Good

Horizon, udaipur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hospitality
We enjoyed lot
Response from Arpit Khaturia on 7 Nov 2015
Dear Guests, Thank you for choosing Hotel Horizon for your stay in Udaipur! We are happy to know of your satisfactory stay and that you liked the hospitality during your stay! We would love to see you return! Warm regards from everyone at Hotel Horizon, Udaipur! Best, Arpit Khaturia +91 99280 80001

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Mustafa Jamali, Toronto, Canda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Dirty Hotel
We paid $63/nite , booked two rooms, for two nights. This is very dirty hotel as towels in the rooms were dirty , bed sheets dirty , Hot water problems. There was a mouse running around the kitchen and breakfast area.
Response from Arpit Khaturia on 21 Jun 2014
Dear Guests, First of all we thank you for choosing Horizon Hotel for your stay. Please do accept our sincere apologies for the inconvenience caused to you during your stay. I personally inspected the incident after you reported it and found that the a new member of housekeeping staff had made the room that day and unfortunately it was allotted to you and your guests. Because of lack of professional experience he didn't pay attention to the standards that we have set for our hotel in terms of using fresh linens and maintaining hygiene. We don't want to disappoint any of our client. Ours is a new and well maintained hotel with all modern amenities, Still we will make sure that things are kept well maintained and well explained to the guest. Sometimes some very rare occurrences happen that are beyond our control, but we constantly keep on improving things. We have and will always try to offer our best services to our valuable guests. Please give us an opportunity to serve you again and we will do our best to ensure you have a great stay at our Hotel. Warm regards from all of us at Hotel Horizon!